Subway

2803 Old Spanish Trl, Houston
(713) 922-6809

Recent Reviews

Sort by
Darcy Robinson

Lettuce n spinach looked disgusting, brown and soggy. Asked for more of a vegetable got a sprinkle more. Told him I wanted it toasted 2 times then asked me if I wanted it toasted…..wasn’t busy, and my sandwhich was lacking. Yall are in the medical center with tons of business. Try to do better. Customer service could have been better as well. Watched the man wrap the lady’s behind me and let all her toppings fall out n just wrapped it up. 😑

Atmosphere: 2

Food: 2

Service: 2

Jorge Garza

I placed my order here accidentally. I tried calling 3 times no one answered. I contacted their support. I get a response. I asked if I got a refund no answer. So one star and im going to dispute the charge with my bank.

Atmosphere: 1

Food: 1

Service: 1

Daniel Lewis

I wish I could give them zero stars , the worst service I’ve ever received. The man working here making the sandwiches has the worse attitude I also went off on him but I was at work on break . Don’t give this business your money . I knew install I was going to leave a bad review only to see I’m not the only one that has had a bad experience here

Atmosphere: 1

Food: 1

Service: 1

Nyree Norsworthy

The older Hispanic man that’s in here has the worst attitude!!! I have gone here on two occasions and he’s had an attitude about the way I ask he makes my sandwich that I am paying for with my money!!! I asked him to toast the meatball sandwich and he was like the meatballs are already hot…I said I hope so but I want it toasted. Then don’t ask for for toppings I mean this is only subway.

Atmosphere: 1

Food: 1

Service: 1

M Onye

Rude employees that don’t speak English nor greet the customers. The lady hair was hanging in her face and she was sweating while making an order. The so called manager refused to do orders. They talk about the customers in Spanish. Let this store keep going down and don’t spend there.

stephanie sanders

HORRIBLE HORRIBLE HORRIBLE!!!!. 0/10, WOULD NOT RECOMMEND, NEVER AGAIN!

Atmosphere: 1

Food: 1

Service: 1

DaBizz Radio

Came to store about 2:45 pm on 12/20/24. The cashier had a Attitude and very rude. I ask for more napkins and she looked in the bag a Threw a few more in there and walked away. She did not speak. When I asked for a few more veggies she stop looked at me then continued. Poor customer service.

Atmosphere: 1

Food: 3

Service: 1

Curtis Cole

Came to store about 2:45 pm on 12/20/24. The cashier had a Attitude and very rude. I ask for more napkins and she looked in the bag a Threw a few more in there and walked away. She did not speak. When I asked for a few more veggies she stop looked at me then continued. Poor customer service.

Atmosphere: 1

Food: 3

Service: 1

Jessica jamison

Service was awful. Two girls working at the counter pretended not to kno English. This is not my first time eatting here. The woman's bathroom is never usable. Everyone is directed to the Men's restroom that does not have a workable security lock. Their was no toiletries and it was dirty.

Atmosphere: 1

Service: 1

Sarah James

got a sammich. they baked longer upon request because im a freak and i like my bread a little burnt lol

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Potato Chip, Chocolate Chip Cookie, Tuna, Cookies

Ben Timmer

Would not give a water cup

j P

They had less than half the toppings avaliable, skimped out on meat and topping on the sandwich and then tried to over charge me. DO NOT EAT HERE THEY WILL NOT SERVE YOU

Atmosphere: 1

Food: 1

Service: 1

Terie Hayes

They are always out of everything and despite them being out of everything they never try to compensate with a substitution or anything. Also the employees are very rude and look at you like you’re crazy for expecting them to have some sort of customer service. There are other subways in the area I’d go to one of those instead of I were you. This one is a waste of time and money it needs to be shut down honestly.

Atmosphere: 2

Food: 1

Service: 1

Ismael Hernandez

Nice clean and quick

Parking: Very spacious and safe

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Val

If you want any of the following, this isn't the Subway you should go to.

- A 'hi' or any form of basic greeting
- Acknowledgment of your existence
- Basic sandwich toppings such as pickles or lettuce
- Your receipt handed to you
- Your food handed to you
- Any cue that your transaction is finished aside from the employee walking away.

There's a reason this location has so many one star reviews. Steer clear.

Atmosphere: 1

Food: 1

Service: 1

Loading...