Subway
7750 S Texas 6, Houston
(281) 495-4065
Recent Reviews
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I ordered two steak foot long sandwiches using the app. I picked up the sandwiches, got home and realized my sandwich was completely wrong. I called the store manager (he said his name is Juan) and asked him why was my sandwich not made the way I asked. He straight out said “ we don’t have to make it the way you ask, everything cost more now, you chose more more more but that will not be an option anymore. Everything is more expensive now and you will have to pay for more and subway is going to take it off to say more to the toppings on there”! I replied “ so you mean to tell me that I have to pay for extra for everything that will go in my sandwich” and he said “yes” I replied “ you barely put anything to begin with, there’s barely any meat and you didn’t add any tomatoes”. He ultimately hung up on me while I was speaking. I wasn’t being rude or loud, I called to find out how he can make it right and he gives me a story about how everything has gone up and that he does not have to provide me with what I ordered. This is straight false advertisement if that’s the case! Now I’m not sure if managers get a bonus every month for selling bread instead of sandwiches, but this has got to stop! This is not my first visit at this restaurant. The manager who runs this store is doing just that, Nit picking everything he puts into the sandwich. If subway is going to charge extra for anything going into the sandwich like lettuce and mayo, you all might as well run a bakery at this point! Subways new catch phrase… At subway, you’ll eat less and pay more!
Kid-friendliness: Rude and unprofessional
Recommended dishes: Subway Footlong Cookie
Was good service
Atmosphere: 4
Food: 5
Service: 4
Nice please
Very friendly
Atmosphere: 5
Food: 5
Service: 5
I always get the protein
Atmosphere: 4
Food: 5
Service: 5
This was in my sandwich. It was not edible. Be more careful next time please.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: The Beast
The best food and associates are very nice and
Atmosphere: 5
Food: 5
Service: 5
I like the food and is clean all time and they are friendly’
Atmosphere: 5
Food: 5
Service: 5
Today is Saturday and i stop by for a quick bite with my little siblings. After a good morning work out session we just wanted simple sandwiches. The ladys working around 4pm could care less for customer service. ABSOLUTELY TERRIBLE SERVICE! They toasted my siblings and my sandwiches all together i used to work at a subway like 8 years ago u run the toast cycle more than once if u toast more then one sandwiches together. All our sandwiches were cold. Unfortunately i had steak sandwich which i know its already cooked steak but the fact that it was still cold when i sat down to eat it grossed me out. I hate leaving bad Reviews but when its necessary i do. All our veggies were literally counted i asked for spinach and they gave me 3 leaves. I was like okay then maybe some lettuce and they sprinkled 2 pieces on my sandwich. Mind u i had just worked out so i was super hungry and i couldn't hold my tongue i was like ma'am can we please have more lettuce on all the sandwiches she gave me 2 more spinkles. Yes i ate my food because i paid almost $30 for it but was not at all happy with this meal or service.
Atmosphere: 1
Food: 1
Service: 1
I don’t expect a fine dining experience when eating at subway however, todays experience was beyond terrible.We placed an online order for curbside pickup. The app showed the order was revived but the status bar of the order never changed to “making” or “ready”.I called the restaurant 4 times to confirm the order had been received. Each time the phone rang both employees would ho look at the caller ID on the ringing phone and walk away without answering it.I went inside and asked why they were not picking up the phone. Both ladies looked at me like I had 7 heads. One of them finally said oh I picked it up but nobody was there. I then explained I sat outside watching them each time I called and the phone was never touched.I then asked if they had received my online order. Again both employees looked at me confused I turned around and left as this was too much effort for a sandwich.Customer service is obviously not for everyone. These two ladies need to seek employment elsewhere as they are doing this establishment and injustice.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pleasant experience in this subway.
Vegetarian options: Subway the savior for veggies in any location
Atmosphere: 4
Food: 5
Service: 5
Nice people
Atmosphere: 5
Food: 5
Service: 5
Great service great food
Atmosphere: 5
Food: 5
Service: 5
Excellent
I've never been to this Subway, but it was close to the office. A couple of hours later, I am sick as a dog. The next day is even worse. I realize that I got food poisoning from eating there. Never again!
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