Subway
3737 N Main St, Houston
(713) 861-3533
Recent Reviews
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Placed my order online like the picture that I attached just to come and find out that it just had lettuce and no mayonnaise or anything that I had added to my sub I’m so mad 😡
I'm stuck eating a dry ass sandwich cuz the worker don't listen. Lol my sandwich was so plain and simple. . And still didnt get it right. Do better and pay attention
My black forest ham Sammich was the good. Haven't really ate at subway in a while but I must say that I was pleased this time!
Atmosphere: 5
Food: 5
Service: 5
We went at 8:15 wanting to eat a Subway But inside the place, they told us that it was only for takeout, we decided to buy But they didn't have all the ingredients, I guess because they were clean
Atmosphere: 1
Food: 1
Service: 1
Counter help made 3 smart ass questions and drove away 3 customers in less than 7 minutes. Rude ..
Atmosphere: 1
Service: 1
$12 for a six inch sub and drink.
Took one bite and was disappointed. Tasted stale. Stared at my bare sandwich with now barely anything on it because they’re sizing down, I could not agree to spending so much money on a sub no bigger than any hand. Walked back inside for a possible refund since I didn’t eat my lunch. Manager was nice to me but said in six years no one “took a bite and wanted a refund for a sub the wanted”. I didn’t want this sub but didn’t say anything since she was already sarcastic and defensively put the blame on me although it was obviously the food and price.
Can’t blame her; although she could try to realize she works at subway and stop defending these terrible policies at this subway. It’s not a hill I want to die on and working at other fast food places myself, I know most common people would agree too. Seen this place constantly change their menus since they’re failing out of business.
Don’t eat here unless you want to spend most of your wage on a sub you can’t enjoy with stale food and has been before they greedily said let’s charge this for $12.
Atmosphere: 3
Food: 1
Service: 1
Best customer service ever, and I've been traveling over the whole country and nothing compares to this service. The food the was top tier, and the boy was extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
I went within the last hour they were open. I had to come to this location since the one by my sister's house closes at 8 pm. The lady was so nice!! She had a really good attitude and was very friendly. I definitely recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Two individuals that are working there refused to sell me food because I was purchasing an individual food that was down on his luck ! The reason given was he stinks! I told them I will purchase it and give it to him outside that really irritated them. One of them said we are not selling you anything, told them I would call and complain they replied the owner is the one that doesn’t want him here. Very poor customer service! Never will go to this location again.
Atmosphere: 1
Service: 1
Big ass piece of plastic in my sandwich. Did an order online i was missing 2 toppings and they added toppings i didnt ask for. I had to call 5 times before they answered the phone. Manager gave me a refund
Food: 1
Service: 3
Restaurantji Recommends
Food was good, but customer service wasn’t. I feel bad because the two individuals just seem miserable. They also had two bread options and a lot of drink choices were not available. Overall, it was just a depressing experience, and I do not recommend this spot.
Food: 4
The food was good and the service was alright. But the floors and the tables we're pretty dirty.
Atmosphere: 2
Food: 4
Service: 3
I went to the location on 10-30-2024 the two female employee were very unprofessional,rude,and disrespectful.The food looked very nasty and the veggies was not fresh. They refused service to me because I asked them to change their gloves. The location should be closed down. The lady in the picture is one of the employees who was being rude and unprofessional.This place doesn’t deserve a star I had to put one star to post this review. The two female employees needs to be fired.
Went in there a few weeks back there was a girl and guy working that day it was around 5pm and only had 3 breads. Lady walks in after me she wanted 4 sandwiches but was told halfway through her order that they could only make her 1 so she left, the girl then proceeded to scoop everything off the bread and place it back in the bin for the next costumer, they refused to make any additional bread said it was frozen and it would take hours to thaw out, has been happening way to often at this particular subway. This place was decent in the early 2000’s as of late service is horrible and the ingredients look terrible, brown lettuce, moldy spinach, cucumbers look bad too won’t be going to this location anymore.
Atmosphere: 1
Food: 1
Service: 1
I went to this subway yesterday 8/17 i got there at 8:40 .. 20 minutes before closing & they already had the door locked i asked if they can still make a sandwich since they were making one still and they said ‘’NO this one is for myself’’ that was very rude so you can make yourself a sandwich but not for the customer on companys time? I got out of work late & just wanted something small ?
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