Subway
4807 San Jacinto St, Houston
(713) 529-2668
Recent Reviews
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Clean friendly and fast service .
Atmosphere: 4
Food: 4
Service: 4
The Italian herb & cheese bread I request with my online ordered the bread was very hard definitely wouldn't go back here
Atmosphere: 3
Food: 2
Service: 3
Gaby was the only worker, despite a couple of limitations in the cheese options she was super fast and efficient. Very polite and very friendly! Food was good too!
Atmosphere: 4
Food: 4
Service: 5
I had a very disappointing experience at this Subway location today. I placed an order through DoorDash, and due to the first Dasher taking too long to deliver, I was issued a refund and placed a new order. Upon the arrival of the new Dasher, the employee working there argued with him about remaking the order.
When I asked her politely why she wasn’t preparing the new order, she responded, “Because it’s not our fault you didn’t receive your order.” I explained that I had paid for a new order, which is why the Dasher was there to pick it up, but she still refused to make it. Her refusal to provide basic customer service was baffling, and she even sarcastically said, “Thank you,” when I told her I would write a review about her behavior.
It’s simple math—if a new order is paid for, it should be prepared. Her lack of professionalism and unwillingness to do her job was unacceptable. I strongly recommend that management provide better training for employees on how to handle situations like this. Customers deserve to be listened to and treated respectfully, not argued with. This experience was incredibly frustrating, and I sincerely hope improvements are made.
Atmosphere: 1
Food: 1
Service: 1
I’ve been ordering the same exact sandwich from subway for about 15 years now. Whoever made the veggie delite I ordered via DoorDash tonight, I just want you to know nobody’s ever made it for me as perfectly as you have. Bread was fresh, perfectly toasted, the ratios of the ingredients were perfect. Immaculate. 10/10. Compliments to the chef. I am very satisfied.
The bread didn’t taste fresh and it was too dry. I didn’t enjoy it at all! I’m not going there again.
Atmosphere: 2
Food: 2
Service: 2
The parking area was small and laid out poorly. Service was slow. There was a homeless man ranting in the street across the corner. Not the best location to stop.
Atmosphere: 1
Food: 2
Service: 1
Fast pace during lunchtime. Great customer service.
Note: I did not like the homeless people asking for money.
Atmosphere: 3
Food: 4
Service: 4
Super clean and very friendly employee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, All-American Club, Subway Club
I love this location because of the workers. They're super nice and really quick at putting together your sandwich. They don't just throw it together all sloppy like either.
Food: 3
Service: 5
Restaurantji Recommends
It's located in a bad spot.
Atmosphere: 4
Food: 4
Service: 4
Always have experienced very good service there at Subway being the area of town that it is
Atmosphere: 5
Food: 5
Service: 5
Very patient Sandwich Artist.
Food: 5
Service: 5
Subway bread is just to doughy. It's a bit pricey. Great neighborhood l. However again the homeless that camps out near it.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Grilled Chicken
Having bathrooms, they hatefully denied me bathroom service. It can't be that in a business at the level they are in, they don't have the bathroom open. I think the employee doesn't like to wash it. It's my humble opinion.
Atmosphere: 3
Food: 4
Service: 2
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