Avoid this location today. 7/20/25. The lady working the counter is in a foul mood. Based on the phone conversation she was having with someone, we could hear her complaining about someone being fired and she had to open the store. She told us to hold, while she went to the back to continue her phone conversation. I decided to kindly allowed her time finish her phone conversation, that was apparently more important than customers, and ordered through the app. I accidentally forgot to request my sandwich toasted and let her know. I recieved a smirk. I also saw her placing lettuce & tomatoes on my sandwich and apologized and asked for them to be removed. For that I recieved rolled eyes and a dissatisfied nod. I was having a really bad day too, but never did I treat her rude or with disrespect. I understand she is at work when she doesn't want to be, but that isn't my fault one of her friends got fired and now she was asked to go in. 1. Customer service was really bad today. 2. That phone call should have waited for a time where customers couldn't hear the conversation or hear her complain. I hope her day gets better.. Please don't go in if you don't want to and then be rude to customers. Remember, you agreed to SHOW UP. So provide, at the least, decent customer service, or dont GO in. My two cents. I hope she has a better day. 🦋
Atmosphere: 1
Food: 4
Service: 1
Tony M
food was ok but the guy working there was slow as molasses, don't go here if you're in a rush. he also took a phone call while sandwich building which made it a even longer wait.
Atmosphere: 3
Food: 4
Service: 1
Demestra Minor
The lady that barely spoke in English July 19 2025 time 3:40 pm was racist.. why we can't have black employees where we spent our money at in the establishment.. is majority of black people we don't need no racial profiling against the black people. The Mexican lady was very rude.
DeLona Bacote
Horrible experience, items missing off my sub, sub not toasted and made incorrectly, the workers had a horrible attitude arguing about the incorrect order to the point where I don’t even want them to remake the sandwhich I will just contact corporate to express my disappointment with the services received!
Atmosphere: 1
Food: 1
Service: 1
Wendy Zamora
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Rochelle Bullock
Service was not good at, both workers on the phone not paying attention ended up giving me the wrong meat and sandwich just flat
anade
Black Managed...EXCELLENT SERVICE
Moriah S
It was a good evening enjoy a sandwich on fresh bread. Drink options. Not a lot of people inside. Yeah, the lady does seem like she is not there to work, but at least she has help. Cookies, chips, nachos and hot honey.
Sabrina
They don’t answer the phone I just yesterday ordered online the steak taste undone and my stomach was hurting just because you put it in the toaster it doesn’t cook the meat that meat should be done already but it taste medium medium well I live 2 minutes from the store my food was cold the meatballs was bland I’m coming in today with the food my tummy is still hurting I’m going to urgent care as well
Jennifer Mayfield
Xavier gave outstanding customer service to me and my son. Chicken wraps were delicious and made with care. Clean store, too. We'll be back!
My fiancé and I really enjoyed the awesome customer service & very fresh sandwiches made to our liking by Mr. Nigel.
Atmosphere: 5
Food: 5
Service: 5
Lakiesha xxx
Very delicious and delightful!! Also awesome customer service!! 2 ?'s ⬆️
Atmosphere: 5
Food: 5
Service: 5
Lacy Kelley
Came at 8:57 on a Friday (when they are supposed to open until 10) two trucks and a jeep in front and yet nobody working or eating in. They do this constantly.
Theaph
I came to pick up a order for my customer. And they said it was already picked up Evan though it wasn't just because I'm white does not mean I have money we still need to make a living too. I checked with my customer and they said they never received their order. And the trash cans in the business are covered in the subway wrapping paper and the windows are barred like a jail cell. On top of all of that the bathroom was locked. And the floodlight outside was broken and it smelled of chemicals inside of the business. HATED IT.
Dietary restrictions: If you are on a low Suger diet don't come here the bread has so much Suger it's considered a pastry
Parking: Damaged
Kid-friendliness: Looks like a jail cell any kids that come here will be traumatized
Atmosphere: 1
Service: 1
Jose De La Pena
It’s 9:20 and they didn’t want to open the door for me
Avoid this location today. 7/20/25. The lady working the counter is in a foul mood. Based on the phone conversation she was having with someone, we could hear her complaining about someone being fired and she had to open the store. She told us to hold, while she went to the back to continue her phone conversation. I decided to kindly allowed her time finish her phone conversation, that was apparently more important than customers, and ordered through the app. I accidentally forgot to request my sandwich toasted and let her know. I recieved a smirk. I also saw her placing lettuce & tomatoes on my sandwich and apologized and asked for them to be removed. For that I recieved rolled eyes and a dissatisfied nod. I was having a really bad day too, but never did I treat her rude or with disrespect. I understand she is at work when she doesn't want to be, but that isn't my fault one of her friends got fired and now she was asked to go in. 1. Customer service was really bad today. 2. That phone call should have waited for a time where customers couldn't hear the conversation or hear her complain. I hope her day gets better.. Please don't go in if you don't want to and then be rude to customers. Remember, you agreed to SHOW UP. So provide, at the least, decent customer service, or dont GO in. My two cents. I hope she has a better day. 🦋
Atmosphere: 1
Food: 4
Service: 1
food was ok but the guy working there was slow as molasses, don't go here if you're in a rush. he also took a phone call while sandwich building which made it a even longer wait.
Atmosphere: 3
Food: 4
Service: 1
The lady that barely spoke in English July 19 2025 time 3:40 pm was racist.. why we can't have black employees where we spent our money at in the establishment.. is majority of black people we don't need no racial profiling against the black people. The Mexican lady was very rude.
Horrible experience, items missing off my sub, sub not toasted and made incorrectly, the workers had a horrible attitude arguing about the incorrect order to the point where I don’t even want them to remake the sandwhich I will just contact corporate to express my disappointment with the services received!
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Service was not good at, both workers on the phone not paying attention ended up giving me the wrong meat and sandwich just flat
Black Managed...EXCELLENT SERVICE
It was a good evening enjoy a sandwich on fresh bread. Drink options. Not a lot of people inside. Yeah, the lady does seem like she is not there to work, but at least she has help. Cookies, chips, nachos and hot honey.
They don’t answer the phone I just yesterday ordered online the steak taste undone and my stomach was hurting just because you put it in the toaster it doesn’t cook the meat that meat should be done already but it taste medium medium well I live 2 minutes from the store my food was cold the meatballs was bland I’m coming in today with the food my tummy is still hurting I’m going to urgent care as well
Xavier gave outstanding customer service to me and my son. Chicken wraps were delicious and made with care. Clean store, too. We'll be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Restaurantji Recommends
My fiancé and I really enjoyed the awesome customer service & very fresh sandwiches made to our liking by Mr. Nigel.
Atmosphere: 5
Food: 5
Service: 5
Very delicious and delightful!! Also awesome customer service!! 2 ?'s ⬆️
Atmosphere: 5
Food: 5
Service: 5
Came at 8:57 on a Friday (when they are supposed to open until 10) two trucks and a jeep in front and yet nobody working or eating in. They do this constantly.
I came to pick up a order for my customer. And they said it was already picked up Evan though it wasn't just because I'm white does not mean I have money we still need to make a living too. I checked with my customer and they said they never received their order. And the trash cans in the business are covered in the subway wrapping paper and the windows are barred like a jail cell. On top of all of that the bathroom was locked. And the floodlight outside was broken and it smelled of chemicals inside of the business. HATED IT.
Dietary restrictions: If you are on a low Suger diet don't come here the bread has so much Suger it's considered a pastry
Parking: Damaged
Kid-friendliness: Looks like a jail cell any kids that come here will be traumatized
Atmosphere: 1
Service: 1
It’s 9:20 and they didn’t want to open the door for me
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