Subway

3607 Old Spanish Trl, Houston
(713) 741-0040

Recent Reviews

Luz Cruz-Frederick

Clean location. Ordered a chicken bacon ranch and was told after selecting the veggies, that there was no ranch sauce. ?

Atmosphere: 5

Service: 3

The King

Ordered chocolate chip cookies online the store didn't have any available. The young lady working there refused to give me a refund and said i had to dispute it with my bank. She was very rude and

Atmosphere: 1

Food: 1

Service: 1

Kaye Mitchell

High price for 1/2 sandwich. Meat selection completely blocked from view by case and poster. Sandwich was dry and stingy on veggies. Was given the wrong cookie twice. Server didn't seem to hear or understand my choices. Fairly sterile atmosphere but clean.Vegetarian options: Veggie delight sandwich

Atmosphere: 3

Food: 3

Service: 3

La Jenesis

Literally closed early because she don’t wanna do her job who shuts the store down 30 minutes before ??? Please don’t go here.

Ms. Babe Rivers

It would b helpful if the ppl taking ur order spoke & understood English better. Food is not as good as it used 2 b...

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Tuna

Robert Brown

Walked in at 8:35 p.m. was refused service told that the place closes at 8:00 The door was open the sign on the door says 9 went back and forth with the server and then was they didn't have what I wanted in the first place asked for the manager. Wasn't on the premises. Didn't have a contact number.

Atmosphere: 2

Food: 2

Service: 1

Adriana Rucoba

This place is not clean and you will find inedible items in your food. Please do not come here for your SAFETY !

Food: 1

Christopher Colbert

Freshness ppl not to friendly but food good

Atmosphere: 4

Food: 5

Service: 3

lactint2003

I went today and ordered a footlong sandwich and was asked did I want anything else, I said just a cup for water please, she was gonna charge me 2.50$ I’m a mailman, their mailman to be exact, working in. 110° heatwave. I just think Thts bad customer service. Not the first time having a issue

Service: 1

BM Construction Remodeling

Horrible service!! Came in to order 2 sandwiches during my lunch break and ended up leaving with nothing! The process since the beginning was bad, the 2 Hispanic ladies making the sandwiches didn’t seem to want to do their job, giving me an attitude and rolling their eyes. I told her “Do you not want to do your job? Because if you don’t I can go elsewhere” she told her coworker in Spanish thinking I didn’t h derstand her “ este muchacho tiene una actitud fea, ni que fuera mi patron” meaning “ this guy has a horrible attitude, acting like he was my boss.” She also got mad because I told her that the lettuce was black that I wanted some fresh one and she said in Spanish “wow inspection came today too?” I ignored her d*** comments and I told her to please clean 1 of the knifes that had mayo because my coworker is allergic and she still proceeded to do it. What would’ve happened if I would’ve never seen her so that? My coworker would’ve ate that sandwich and would’ve ended up in the hospital. Horrible place!!! Managers or owners need to do something about changing their staff.

Meosha K.

Customer service is beyond terrible. I went in to order and no one behind the counter even took the time to greet me or try and take my order. When I spoke up about it they were looking at each other confused and one said no "we no English". How can you work on a very heavily populated African American neighborhood and no one speaks English. Needless to say I left without getting anything!

Dee Brown

Horrible location food isn't fresh and lacks customer service

Sara Michelle

Here at 8:10 am...waited till 8:30. last time the lady at least let me in although the door was locked still at 830. This time no one's even here..no food out...yall OPEN AT 8. Hire someone that can get here on time.

William Garrett

Very rude Hispanic girl and had me wait till she was done talking for her to fix my sandwich

Jaelyn Melena

Poor customer service, nobody speaks English, and my food was thrown in the bag. This location needs to be shut down !!!

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