Subway
2263 Northpark Dr, Kingwood
(281) 358-2199
Recent Reviews
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A woman named Karina at the Subway location on Northpark in Kingwood, TX was so outstanding today that I wanted to give a review! Courteous, professional, above and beyond with our order.
I was charged for my sandwich, and the extra to make it a combo, plus charged AGAIN for the cookies INCLUDED on the combo! When I asked about it with the male cashier he said the combo price was only for the meal of the day. I asked was there an upcharge for cookies over chips but I don't really think he was understanding what I was asking about. Plus the combo price he charged me was more than on the sign. I understand maybe for inventory they need to show which item was chosen for the combo, chips or cookies, but there should not be an additional charge. Be careful at this location that you are not over charged. Was not offered a refund or a way to correct the problem.. Pro- food always good and always clean place to eat.
Atmosphere: 3
Food: 4
Service: 3
The veggies are not fresh. Came in this morning prior to lunch and the lettuce is brown. The cucumbers were brown. I let them know that the veggies are not fresh and they ignored me. They don't care.
Atmosphere: 2
Food: 2
Service: 2
Two times I went in the morning, for an
Sandwich.
I have had some loving, kind, encounters.
Thank you to the man and woman that were
Kind.
God Bless you all.
Success to this Subway 2025
Recommended dishes: Veggie Delite
Worst sandwich I’ve ever received.
Online order.
Forgot my chips for starters.
With endless things wrong with how my sandwich was crafted.
Zero pride in workers these days…
Originally ordered 2 pretzels but they were out, so I opted for the churro & again they were out. Ended up with the pepperoni & cheese roll ups & what a bummer these were. 4 roll ups only containing 2 pieces of pepperoni & a slice of cheese.
Schedule more eployees!! Why is there only ONE employee?? She was SWAMPED! She did her best and was kind but I could tell she was stressed. Scheduling only one person is disgusting behavior as a scheduling manager. Hire more people.
Worst staff except for Marisol.
The girls don't even know as to what deals are going on and they ll make a sandwichupside down. Owner or manager need to train them properly.
Atmosphere: 3
Food: 5
Service: 1
This is the worse location ever I would advise going somewhere else not even a mile up the road is a way better location than here. Stay far away stay is rude nothing. Couldn’t even make 2 sandwiches without rushing and just making slop.
Atmosphere: 1
Food: 1
Service: 1
Second time here and the experience is still the same. No supervision half trained employees only one person working behind the counter no knowledge on the sandwiches that they serve takes longer than 10 to 15 minutes to finish being served The presentation is horrible and the list goes on.
Parking: Parking is available because no one is coming here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chocolate Chip
Restaurantji Recommends
We were there last night and I thought this was the best visit we ever had to this location. We were greeted, the employees were very attentive to our needs and friendly and we were thanked.
Atmosphere: 5
Food: 5
Service: 5
Churros were not cooked. Bacon on sandwiches was raw. Didn't put one sandwich in the bag. Didn't toast sandwich. Through food away. Hitting up the nearest taco truck!
I would give 0 stars if I could ! The worst service and they literally forget everything and don’t do anything correctly. they don’t answer their phones and don’t care about servicing people.do yourself a favor and NEVER go there if you want things done right.
Atmosphere: 1
Food: 1
Service: 1
I just spent the last 20 hours with food poisoning from eating a tuna sub here yesterday. It's been a terrible experience. Don't get the tuna here. I've thrown up so much since eating it. I'm still in pain.
Food: 1
I waited for days and the train never came. Worst subway ever.
Atmosphere: 1
Food: 1
Service: 1
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