Subway

5475 W Loop S #200, Houston
(713) 667-8220

Recent Reviews

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David Amado

Food great customer service is terrible

Atmosphere: 1

Food: 5

Service: 1

Tarzan Lastre

The lady was very stingy when she served the portions of meat and salads and was very unprofessional in rushing the customers. I did not feel comfortable with her treatment and in my case I will never return to that place again.

Atmosphere: 3

Food: 2

Service: 1

Kyntoria Jackson

I come here due to the fact that it's the only place near me where I can stop and grab a quick bite. For whatever reason the customer service is always the same rude and nasty.
I choose to ignore it because it's life right?, but today specifically I went here to grab a quick lunch before a meeting I had to attend and ordered a sandwich and 2 cookies, upon asking for the cookies I asked if they can be heated up the lady then snatches the cookies out of my hands and puts them in the oven only to burn them, at first I thought maybe something was burning in the back, but when she handed me my cookies back they smelled burnt. When I asked if they can exchange it they were laughing about it. I always use mannerism when coming here. Sad to say not every work place has good work ethic.

Atmosphere: 1

Food: 1

Service: 1

Lex B

This was the worst experience I’ve ever had at a subway in all of the states that I travel to frequently. Not only were they rude, they refused to help me. It was distasteful, lacked professionalism, and overall a poor representation of the company. I’ll be sure to let my company know about this and we will remove subway from our list of places we enlist to cater events. How people are treated matters and they obviously do not care.

Atmosphere: 1

Food: 2

Service: 1

Adam N-A

This subway was quick, polite, and gave me good recommendations on things to pick. Yes, subway is a chain, but this one was better than most. Very clean inside and friendly employees. Made me like subway a bit more overall. Spent $10 to get a pretty loaded sub.

Their recycling and trash are the same can, I found that funny, I put a pic of that in here too.

Atmosphere: 5

Food: 4

Service: 5

Omar Nava

Highly NOT recommended!!! Rude staff. Lobby not clean at all. I'm wondering about what costumer don't see

Atmosphere: 1

Food: 1

Service: 1

ayanna Carter

the service and building was good and clean, the problem comes with the food. they didn’t have ANY flatbreads, soups, or olives. i got a salad because they didn’t have any flatbread, regular bread is too much bread for me. the lettuce and spinach was green and brown, cucumbers and tomatoes is soggy, and hardly had any peppers. as i was checking out, i asked for plastic ware because i wasn’t already given any. the lady states that they don’t have any. i asked if she could atleast chop my salad up and she denied my request.3/10 don’t recommend this location, it needs to shutdown. they don’t have the standards of a simple shop.

Atmosphere: 3

Food: 3

Service: 4

Xaviera

Went today to get a foot long and was told my the guy working that I couldn’t get more mayo because “they are watching him on camera and he will get fired” …. It’s mayo! Never had this issue with any subway before and I won’t be returning

Michael Cook

Staff is friendly

Leah Hendricks

This is my go-to place for lunch as it is very close to my workplace and inexpensive. I usually order a 6 inch tuna on Italian bread. The employees are friendly and most are bilingual. When I've tried to order the Mexicali sandwich from the new menu, though, some of the sandwich artists were confused and I had to tell them what to put on the sandwich. I'm always bummed when I see the fountain drink machine because the Hugo's Lemonade is perpetually out of order.

Vegetarian options: There are plenty of vegetarian options.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Cookies, Doritos Nacho Cheese, Dasani Water

K Tripathi

They don't keep cups for water. So you have to buy fountain drink or bottle water ?

Atmosphere: 3

Food: 2

Service: 1

michelle rivas

the people here are always rude and the portions are ridiculously small, Vicky was rude and my sandwich was undercooked and sloppy

Robbert Jack

Waist of time going in this place if you don't speak Spanish. They will make your order I correctly almost 100%

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Oven Roasted Turkey

MattyB

The subway is very close to where I live so it’s very convenient but like other reviews they’re missing ingredients and one thing that I’ve noticed is they never have ice tea where is every other subway does is it just because they’re too lazy to make it?

Andrew Pulgarin

Not kidding, probably the worst Subway in Houston possibly Texas. Staff is extremely rude, towards the end of the day they don't seem to have anything "available" , came for lunch at 11:45am with open sign on and both doors locked and people inside waving a finger at me as if I am not supposed to be there. Horrible lazy staff at a great location, shame. Subway forever lost a customer today.

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