Subway

5405 S Rice Ave, Houston
(832) 804-6298

Recent Reviews

L M

This owner and location is abusive to elderly people and those with a disability. He denies access to wheelchairs and walkers. The owner places obstacles in the way and aggressively yelled when I tried to move them to enter to order. It was during operating hours and only customers who could walk without mobility devices were allowed to enter. The the owner said wheelchairs and walkers were carts and we had to walk to get in. We had no cart. My mom is in a wheelchair chair and I use a walker. When we asked for accommodation to enter we were screamed at, "Get the hell outta here!" The owner is lazy, aggressive, rude, unprofessional and violates the law. What monster yells at a 86 year old woman in a wheelchair chair?! I wouldn't trust such a person to prepare my food. ROTTEN character leads to rotten food.

Atmosphere: 1

Food: 1

Service: 1

Thiel Sylve

I'm a tuna footlong order every time. I don't normally visit this Subway inside Walmart for certain reasons, but I did on 2/16. They now cover so you can't see the meat items and the amount they put on your order, (I knew then I should've walked away but), I ordered tuna with cheddar, can't see them put that on either. When I could see the sandwich, as usual, very little tuna and cheese. This is why I don't like to frequent this subway, they give the bare minimum.

Atmosphere: 3

Food: 2

Service: 2

Kishwar Sharma

Food was excellent and friendly staffKid-friendliness: Very friendly with kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Sandwich, Veggie Patty

Sky Williams

OVERALL HORRIBLE EXPERIENCE!Extremely thin sandwiches more than I’ve seen.. also does not honor my reward points and asked for additional sauce the guy yelled in my face after I offered to pay. Ended up going to an entire new location because the service was so poor. WILL NOT BE RETURNING!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

WayBig

Store managers were lazy and or cheap. Upon pulling out coupon employee rolled her eyes and claimed they have to be shown upfront. I know this is not the case as I've been to other locations and had no issues. Not expired either.

Atmosphere: 1

Food: 1

Service: 1

Wyatt Brewer

Store employee's was cheap and or very lazy. Upon pulling out coupon staff rolled her eyes and claimed they don't accept, not expired

Atmosphere: 1

Food: 1

Service: 1

Joe Cain

Terrible customer service and refused to take my coupon. Would not recommend eating here.

Atmosphere: 1

Food: 1

Service: 1

Alex

It's sad to pay for a subway sandwich for 16$ and you can't even add olives to it wow this could probably put them in

Atmosphere: 1

Food: 1

Service: 1

Raul “Uncle Roy” Lopez jr

A few weeks ago, I got food illness cause they don't know how to wash any of the food. I was sick almost a week. When I asked for the main phone number, the lady gave me an attribute. I recommend going somewhere else or another sandwich place that won't get you

Atmosphere: 3

Food: 1

Service: 2

Wolfgrl669

The food was good, but they smushed our sandwiches. Our cookies got dropped and they refused to replace them, making us pay for more. I ordered a pretzel and they did not put it on my order at all. Very poor customer

Atmosphere: 3

Food: 3

Service: 1

Martin Garza

I haven't been to a subway in 2 years today on September 10 2023 was my first time back all lies the meat doesn't look like it was cut fresh second they barely put any meat in your sub unless you pay extra so basically I paid 6 dollars for a veggie sub with 3 pieces of meat lol what a rip off thank you for the experience definitely will never return to any subway again jersey Mike's it is

Atmosphere: 1

Food: 1

Service: 1

CJ Thorp

Workers barely look at you, seemed to be racially profiling a young Black man standing next to me in line because they kept staring at him while I tried to order. Then they started yelling at another man for sitting at a table to long and I got so uncomfortable I left immediately.Tables were not wiped down, lettuce and spinach was brown and wilted.

Atmosphere: 1

Food: 2

Service: 1

Laranda W.

Very frustrating experience here. Smallest salad I have ever been sold at a subway. No plastic knife to cut my foot. And resumed to give me a second fork when I needed one.

Shivam Nagpal

Absolutely disgusting service from the middle-aged South Asian couple Franchisee of this Subway location. I am from Canada and no matter where I am in the world Subway has all been my go to, as I love the freshness of their products and the fact that it is prepared right before the customers eyes. However, this subway location earns a big "0" on all the above statements. The lady co-franchisee is super stingy and miser with adding the standard quantity of vegetables to the sub ordered, let alone requesting anything extra. She is so shallow with it that when confronted about it, she gave me the reason for not doing the requested as: "Subway has pre-decided what will be on the sandwich and I won't put anything more", when at other Subways' that I have been too in the same area and also owned by some franchisee doesn't follow there pinchpenny principle. Additionally, that same lady is very rude and has no idea on how to deal with customers, she should know by now at least that these customers who she is being a cheapskate and rude with keep her bussiness running. I mean just look at the other negative reviews prior to mine! Absolutely pathetic behavior and ethics. I can't believe Subway which is such a big brand name all over the world is letting this thoughtless and parsimonious couple run one of their stores. All they are doing is giving a bad name to the Subway brand. I am literally a 3-minute walk from this location, but I'll never go or spend a single penny here again because of how miserly I was treated on my intial visit. The funny thing is that to save a couple of cents in vegetables this niggardly franchisee couple lost hundreds in future orders. Highly suggest avoiding this location at all costs unless you are keen on being disrespected and not getting your money's worth...Buyer Beware! ⚠️ Luckily Subway asks its operators to have the drink fountain on the outside, if it has been on the inside forget any refill. I actually doubt you would even a get full glass of soda-pop on the first time either given on how beggarly they are with portions. Think again Patel ♿

Atmosphere: 1

Food: 1

Service: 1

Siddharth Intwala

Worst customer service and he no extra sauce and only 3 line. Been to so many subway this worst subway and guy where loud.

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