Subway
9770 Bissonnet St, Houston
(713) 272-7407
Recent Reviews
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Came to pick up a door dash order and the lady there rudely said they don’t do door dash and the order was canceled which is weird because outside their door they have all the delivery options.
Just plain horrible.
Atmosphere: 1
Food: 1
Service: 1
Bad service , bad atmosphere practically bad management. Please don’t waste your time buying here
Atmosphere: 1
Food: 1
Service: 1
Hours show they open at 8am and it’s currently 8:30 and doors are still locked . I see someone sitting on the table on their phone and didn’t bother to open.
This place sucked! Horrible customer service. The employees are useless and the taste was the most horrendous sandwich I’ve ever had. This is an embarrassment of an establishment and I’m never going back!
Atmosphere: 1
Food: 1
Service: 1
Terrible service not professional at all
Worst customer service ever. They cancelled my order for no reason and didn’t bother to explain or make it right. Completely unprofessional. Don’t waste your time ordering from or coming to this location they clearly don’t value their customers.
Atmosphere: 1
Food: 1
Service: 1
Hispanic lady in there is rude, threw sandwich on the table. She needs to be sat down and talked to if this issue is obviously persistent
Atmosphere: 1
Food: 1
Service: 1
Doesn't take coupons
Poor service
The Hispanic lady in there refused to even give me service. When I came in she first said “Only Cash, No Card.” Fortunately I had cash. Then when I asked for the meal of the day, she says they have no Tuna. And it’s gonna take two hours to prepare. What tuna takes two hours ? Now I see that see never wanted to serve me, and reading other reviews, everybody is complaining about this same Hispanic lady who does not want to work.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I recently visited Subway, and unfortunately, my experience was disappointing. The bread was so hard that it was nearly impossible to bite through, making the sandwich really difficult to enjoy. On top of that, the pepsi was flat and tasted more like flavored water than a proper soft drink. I expected better quality, and this visit definitely fell short.
Rude, RUDE, Rude!!! I came in around 12 noon to grab a quick bite. I was on my phone with a client, no one got up to greet me or anything. I told my client to hold while I ordered and Maria the lady behind the counter was sitting on a box told me she would take my order when I get off the phone. I couldn’t believe my what she had said so I asked her to please repeat herself. She then said it again but so rudely. I asked is there a a sign here that say that she said no but I’ll make one soon. This was the worst customer service experience I have ever encountered. I then asked for a manager she said there is none. She refused to give me the owners name or number and said I could leave if I can’t follow the rules
Wish i can give zero star. Came in today to pick up my online order, they didn’t start on it until i came in. So i went back to the car when i came back in one lady threw my food on the countertop and said here and walked away. Wow. Thats it for me i will never come back.
Atmosphere: 1
Food: 2
Service: 1
I had my subway at about 85 F atmosphere. No WORKING AC. .
Atmosphere: 1
Food: 1
Service: 1
They are very rude don’t give me bag and the service is really bad
Atmosphere: 1
Food: 5
Service: 1
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