Great service, fresh food, and Jerry helped a lot with our options and questions about new items on the menu!
Atmosphere: 5
Food: 5
Service: 5
Mike Hanlen
Always clean, friendly. Great subs and good for the waistline if eaten often just like the old commercials
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
kenneth Heverly CEO
Great experience, fast and welcoming, come all the time never have an issue. Great job.
Atmosphere: 5
Food: 5
Service: 5
Niko W
A German COCKROACH ran over the screen and down INTO the food. If they are out while people are there, that means they have 1000s. The worker was unprofessional, and I'll leave it at that. I walked out with my online order and threw it the hell away after seeing the bread was bad and looked like the ingredients had gone sour. Worst Subway I've ever been to.
Got no response from Subway when I called about it either. They do not care.
Atmosphere: 1
Food: 1
Service: 1
Zoe Relan
They got my order COMPLETELY WRONG!! I asked for a footlong egg, bacon, and cheese with tomatoes.They didn't put the egg on my sandwich or the tomatoes. I also ordered 4 cookies and sweet tea with ice. I only got 3 cookies and no ice with my sweet tea! Never ordering here again!!
Atmosphere: 1
Food: 1
Service: 1
Jose Castillo
In addition to the fact that there are plenty of cockroaches, the bread and everything there is old, the avocado has cockroaches, and the employees are treated badly and paid poorly.
Atmosphere: 1
Food: 1
Service: 1
Jennifer West
😔🙄😲I wanted steak and cheese that night and by the time I arrived here I had already been to two other subways that said they were out of steak for the sandwich.....like dang, maybe Arby's really does have "all the meats". This store was clean the staff was friendly the sandwich was way more expensive than I remember subway being , but still yummy. The other two Subways on gessner near West Park and on Westheimer near the beltway, GET IT TOGETHER! WHAT KIND OF SUBWAY IS MISSING A WHOLE MEAT??!!! 😕
Recommended dishes: The Boss
Ambriashaye
I had a terrible experience with Subway’s customer service, and I feel compelled to share. Their website and store hours clearly state they close at 10 PM, but when I arrived at 9:34 PM, the doors were already locked, and the staff was visibly inside cleaning up. If you’re going to close earlier than advertised, at least update your hours or communicate that to your customers. It’s frustrating to go out of your way for food only to find out the business isn’t honoring its own hours. Subway, if this is the standard of customer service you’re providing, you’ll definitely lose. Very disappointing even more because I previously came from the subway up the street and they were out of turkey.
Ever J Rubio
Very clean fast service friendly people this is the best subway i have encountered in a while . Came here 3 years ago and it was poorly owned now I hear new owner in town and it shows .. always stocked with food as others were always out of product . Great job new owner and team I will recommend to family and friends.. and will continue to purchase here ..
Atmosphere: 5
Food: 5
Service: 5
Adrián Hernández
The bread was good, as was soda, except that they don't give you access to the bathroom. I asked the employee, a blonde, for the bathroom door code, and she told me no, I don't understand how they can offer service to eat in. the place and they don't have a bathroom available?
Terrible service in this location. They can never get my online order right. One time I went back after work to complaint, there was no manager, no one was speaking English, they called someone and told me to come back 10am next day like I am here for a job interview. Wrote complain on subway website multiple times about this location but never got any response. Ended up going to a different location.
Atmosphere: 2
Food: 4
Service: 1
Lore Rosas
A white woman helped me, and she overcharged me, and I told her, and she didn't recognize me, I always buy here, this is the first time this has happened, I'm not happy anymore.
Atmosphere: 5
Food: 5
Service: 1
Esh Er
Apparently store closes 45 minutes early, must be tough on management having such lazy employees. 8/13/24
Aaron Swersky
Don't bother showing up at the posted open times. I was there 15 minutes after opening time and there wasn't even anyone in the building.
Atmosphere: 1
Food: 1
Service: 1
Terrence James
Came in 01/01/2024 at 12:55pm and the doors were locked. Can't give you my money if I can't get in ??
Great service, fresh food, and Jerry helped a lot with our options and questions about new items on the menu!
Atmosphere: 5
Food: 5
Service: 5
Always clean, friendly. Great subs and good for the waistline if eaten often just like the old commercials
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Great experience, fast and welcoming, come all the time never have an issue. Great job.
Atmosphere: 5
Food: 5
Service: 5
A German COCKROACH ran over the screen and down INTO the food. If they are out while people are there, that means they have 1000s. The worker was unprofessional, and I'll leave it at that. I walked out with my online order and threw it the hell away after seeing the bread was bad and looked like the ingredients had gone sour. Worst Subway I've ever been to.
Got no response from Subway when I called about it either. They do not care.
Atmosphere: 1
Food: 1
Service: 1
They got my order COMPLETELY WRONG!! I asked for a footlong egg, bacon, and cheese with tomatoes.They didn't put the egg on my sandwich or the tomatoes. I also ordered 4 cookies and sweet tea with ice. I only got 3 cookies and no ice with my sweet tea! Never ordering here again!!
Atmosphere: 1
Food: 1
Service: 1
In addition to the fact that there are plenty of cockroaches, the bread and everything there is old, the avocado has cockroaches, and the employees are treated badly and paid poorly.
Atmosphere: 1
Food: 1
Service: 1
😔🙄😲I wanted steak and cheese that night and by the time I arrived here I had already been to two other subways that said they were out of steak for the sandwich.....like dang, maybe Arby's really does have "all the meats". This store was clean the staff was friendly the sandwich was way more expensive than I remember subway being , but still yummy. The other two Subways on gessner near West Park and on Westheimer near the beltway, GET IT TOGETHER! WHAT KIND OF SUBWAY IS MISSING A WHOLE MEAT??!!! 😕
Recommended dishes: The Boss
I had a terrible experience with Subway’s customer service, and I feel compelled to share. Their website and store hours clearly state they close at 10 PM, but when I arrived at 9:34 PM, the doors were already locked, and the staff was visibly inside cleaning up.
If you’re going to close earlier than advertised, at least update your hours or communicate that to your customers. It’s frustrating to go out of your way for food only to find out the business isn’t honoring its own hours. Subway, if this is the standard of customer service you’re providing, you’ll definitely lose. Very disappointing even more because I previously came from the subway up the street and they were out of turkey.
Very clean fast service friendly people this is the best subway i have encountered in a while . Came here 3 years ago and it was poorly owned now I hear new owner in town and it shows .. always stocked with food as others were always out of product . Great job new owner and team I will recommend to family and friends.. and will continue to purchase here ..
Atmosphere: 5
Food: 5
Service: 5
The bread was good, as was soda, except that they don't give you access to the bathroom. I asked the employee, a blonde, for the bathroom door code, and she told me no, I don't understand how they can offer service to eat in. the place and they don't have a bathroom available?
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Terrible service in this location. They can never get my online order right. One time I went back after work to complaint, there was no manager, no one was speaking English, they called someone and told me to come back 10am next day like I am here for a job interview. Wrote complain on subway website multiple times about this location but never got any response. Ended up going to a different location.
Atmosphere: 2
Food: 4
Service: 1
A white woman helped me, and she overcharged me, and I told her, and she didn't recognize me, I always buy here, this is the first time this has happened, I'm not happy anymore.
Atmosphere: 5
Food: 5
Service: 1
Apparently store closes 45 minutes early, must be tough on management having such lazy employees. 8/13/24
Don't bother showing up at the posted open times. I was there 15 minutes after opening time and there wasn't even anyone in the building.
Atmosphere: 1
Food: 1
Service: 1
Came in 01/01/2024 at 12:55pm and the doors were locked. Can't give you my money if I can't get in ??
Loading...