Subway

11721 Eastex Freeway A Bldg Unit 520301 Store# 10, Houston
(281) 227-7800

Recent Reviews

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Tapisar Singh

I just drove by at 8:40 PM and the store is closed - online it says it closes at 10 PM. Please update the store hours instead of inconveniencing customers who spent the time driving down due to your set hours.

Service: 1

coryazael

Amazingg

Atmosphere: 5

Food: 5

Service: 5

Adrianna Johnson

The employees are really good especially Helen very great customer service. 👍👍

Atmosphere: 5

Food: 5

Service: 5

Gabriella Sanchez

Says they open at 9, I stood in the store for 5 minutes waiting for the lady to take my order. After asking if I can start my order she said no I had to wait cause she wasn't open. This was 9:10.

Atmosphere: 1

Food: 5

Service: 3

Frankie FiveTimes

The food is bad here. Immediately felt sick to my stomach and my son spent 30 minutes in the restroom getting sick. My grandmother felt sick as well. 6 of us ate and 3 of us got sick. The girl who made the sandwiches was rude and barely spoke to me. She acted like she didn't like us and all we did was order food. I do not recommend this location. Bad choice. Go somewhere else or be sorry and get sick. If u have plans to do something u gotta cancel em cuz u will need to stay near a toilet for the next 3 hrs+

Atmosphere: 1

Food: 1

Service: 1

Rosita Garcia

As soon as I walked in I noticed the place was a mess! With no customers because the place is hidden in the corner of a plaza, and only one employee with literally 6 tables in the place. Maybe instead of being in the back on her phone she could sweep , mop and clean the drink area or wipe tables. Another thing both restrooms were locked and when I asked for the key the employee said the key was lost. Either that's poor management or just pure laziness. Have another key made or they just don't want to clean restrooms I can only assume seeing as how the dining area was a mess.

Atmosphere: 1

Food: 4

Service: 1

Irvin Alcorcha

They have good food but they be closing like a hour early feels like for them not to cleaning up again like I get yall want too leave but a whole hour come on now it’s crazy

Atmosphere: 1

Food: 3

Service: 1

Fernando Lopez

No lie, had the shittiest service I’ve ever had at a Subway and that’s saying something. They need to hire folks that are respectful or at least answer a question instead of automatically coming off rude and obnoxious. Definitely won’t be coming this location. Just pathetic.

Atmosphere: 1

Food: 1

Service: 1

Papi Charliey

It is quiet and a bit empty because i doubt many people know it's even here! Service was slow only because there was one (1) guy who was working the front but he did great, made our food exactly how we asked for it.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chicken

Maria Rentería Espinoza

First and last time I come, from the beginning the person who was there made me go to the register to ask me what was offered to me, I told him a sandwich and he told me to get in line, I was going to get in line before he spoke to me, no. It was necessary for him to make me move from where I was to ask me what I was going to bring, then I asked him for the sandwich and for everything he told me that he would charge me extra, obviously if I ask for extra it is because I am going to pay him, I asked him for black olives and he He put olive oil I let it go, I didn't tell him anything, they were fighting with another client, I can say that it was bad service and finally when I got to my car, they had not given me any napkins.
They should pay attention to that and not be yelling at customers, which looks bad.

Alexis Reyes

There was a girl and I waited 15 minutes and then she told me 10 more minutes to heat up the oven… I recommend it, very bad service.

Anay Ruiz

I ordered from this subway and I was going to go to the restroom and went in and it had toilet paper in the toilet and had leafs in the toilet and also I was ordering the lettece was brown,the bell peppers looked black, spinach was brown and black, purple onion were turning yellow. Where they had all the veggies on the window it was all dirty.I will not be going there again.

Heriberto Torres

The Hispanic employee apparently did not speak Spanish and was preparing the sandwich in a very bad way, he continued doing so even when I told him in English what I wanted and he never said, "welcome" or "have a nice day", nor thank you, he never said to me. That had happened before.

Rita Castillo

Very good morning clean and good attitude ? on the employee I like to buy my chicken sandwich ?

wanda bowen

Wish I could give them a zero. Employee and store manager very unprofessional.

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