Taco Bell
1300 Gulfgate Center Mall, Houston
(713) 649-6869
Recent Reviews
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Worst KFC I've ever had. The chicken tenders were cold and rock hard. The new White Peppercorn Gravy is TERRIBLE! This location needs to be inspected. The food was not edible. Thrown in the trash. I highly suggest to go elsewhere. YUK!
Atmosphere: 1
Food: 1
Service: 1
The older black lady on the drive thru she really rude this is the second time is not acceptable you will loose people by her attitude not okay !
Service: 1
Its now 11/16/2025 1:05pm -Drive through. Ticket # 1531
The older african american lady is rude. Why is she a front line, customer facing representative?
Do better!
The ticket shows her name as Priscilla, but I dont think thats the case. I believe she is in training and should be fired. Complaints will be rolling in.
Location is great. However, the employees are unprofessional.
Atmosphere: 1
Food: 3
Service: 1
People are rude as hell
Atmosphere: 1
Food: 1
Service: 1
Great service and food
Atmosphere: 5
Food: 5
Service: 5
When I came to the register, I asked the lady how long is it going to take because I have an appointment. She told me few min. And They already started making it. After 15 minutes the food wasn't ready and when they finished a different girl comes from the back gave the food to my wife and shouted at her to be patient, it they were honest from the beginning and didn't tell it takes few minutes I wouldn't have ordered I woul of ordered after my appointment also the portioning were very small and they shorted us 1 taco, Im very disappointed at this location. Truly sucks. I don't recommend this place.
Atmosphere: 2
Food: 2
Service: 1
Great friendly customer service. Food is hot and very good. Highly recommend!! Will be back
Atmosphere: 5
Food: 5
Service: 5
This food was great! The RGM is outstanding and the new employees are awesome l!
Atmosphere: 5
Food: 5
Service: 5
I went thru the drive thru
And they were quick and professional
Food: 5
Service: 5
Restaurantji Recommends
The BBQ chicken is finger licking good!
The customer service has improved 100%.
I feel the joy!
Atmosphere: 5
Food: 5
Service: 5
This store is very busy! We were in and out. I just love seeing restaurants in the neighborhood doing well.
Atmosphere: 5
Food: 5
Service: 5
Tuesday chicken day! Great food and service
Atmosphere: 5
Food: 5
Service: 5
Visited this location today 10/13/2025 @ approx 4:07 pm. Waited in the drive-thru for approx 25 mins and the food was HORRIBLE. I asked the cashier(Jennifer) how long my food and drink had been sitting and she stated that it had just come up.
Not True! Tacos was already soggy and the drink was extremely watery. I frequently visit Taco Bell restaurants but this by far has to be the WORSE ONE.
Outstanding!
I ordered the hot wings and boy where they good!! Clean store friendly service
Atmosphere: 5
Food: 5
Service: 5
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