Taco Bell
1817 S Shepherd Dr, Houston
(713) 528-0054
Recent Reviews
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They got my order right but the cashier was very rude and when I called up there to make a complaint they didn’t answer and I called back they answer and I was telling them about it and they hung up in my face
Atmosphere: 2
Food: 5
Service: 1
Went to this taco bell around 1:40 p.m. on Monday (07/21/25) and wanted to order inside at the counter. Waited 30 minutes and was completely ignored by 3 different employees. When I made a fuss they said drive thru was a priority then the dine in. I said will get corporate involved and left to another establishment to eat.
Atmosphere: 1
Food: 1
Service: 1
Food was so stale I couldn’t even eat it. I threw away the fry’s and my burrito. They screwed up both burritos and the sizes of the fry’s and drink. I haven’t had Taco Bell in 7 months and I now remember why.
Food: 1
Service: 1
great staff, great food!
Atmosphere: 5
Food: 5
Service: 5
very clean and friendly staff!!!
Atmosphere: 5
Food: 5
Service: 5
Place is not bad except other team members go above and beyond more than others. Half the time you walk in and employees are chit-chating and it takes several minutes before anyone can recognize you. More than once I've had an order sitting there and waiting but Noone to hand it over. Again - not all employees are the same. I've had great customer service at this location and continue to do so on occasion.
Terrible experience. Uninterested staff. Puddles of water on the floor with no caution signs. Unclean tables. Poor service. Poor food. Poor experience all around.
Atmosphere: 1
Food: 1
Service: 1
Very slow workers
Atmosphere: 1
Food: 1
Service: 1
Good as expected
A lot of time wasted!!! They make these uber orders to take home & waste $$$$!!! Instead taking the people who is in here, waiting on Uber orders order orders wasting a lot of time & company!! I’ll never never come back here!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This specific location got me sick. And I shouldn’t have continued to eat it, it didn’t taste right. :/
Energetic team promoting menu items and excelling in customer service.
5 stars
Atmosphere: 5
Food: 5
Service: 5
This is the worse dine in after 12 am ...no paper towels...and floor weather by the fountain drinks sad sad
Nasty food couldn’t even finish it
Atmosphere: 1
Food: 1
Service: 1
Waited to order (no line inside) for 5 minutes. No one came to take order. I was ignored. They were too focused on maintaining drive-thru order speed time to care about the inside patrons. Took my business elsewhere.
Service: 1
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