Ordered a Mexican pizza and Tacos just those not the meal, but was charged for the meal with drink smh
Atmosphere: 2
Food: 3
Service: 2
chefgabular
I came to through the drive thru. I asked for chalupas. We can't make for you, we are about to close. It was 135a. Apparently they close at 2a and not 3a. Very unfortunate. Plus the cashier was rude.
Atmosphere: 1
Food: 2
Service: 1
Nallely Cisne
DO NOT COME HERE! they are NASTY !!! this place should be CLOSED. We found a WARM in our food…
donald pechacek
One of the worst locations in houston; i had an online order in attempted to go inside, the lobby was locked even though it was well passed the stated time It should be open so I precede to go through the driveway only to have the employee on the loudspeaker insist, I go inside even though both doors to the establishment were completely locked; the lady claims that I need to go inside. Because and I quote there is too many items on your order ( there's only 6) she's in proceeds to give me an attitude about refusing. Because the doors are locked only to have them. Ridicule me at the drive through window refusing me service asking if i'm okay.. let me tell you if I've wanted someone to tell me if I was OK you're not. I would go to therapy, not a Taco Bell drive through window. That's completely inconfident to the point of not knowing their own restaurant being locked or open yet here I am listening to someone completely unqualified. Telling me about my mental state regardless of the fact of this horrible experience. A question to the owners, is this the type of service you would like going to a food establishment? I am quite disgusted by your morning time employs behavior.
Service: 1
Gisselle Martinez
We were picking up an order and the drive thru lady and the manager were very disrespectful arguing why we didn't tell them we were doing a pick up in the intercom. Later on we realized the lady's wanted us to that because they haven't started the order even though we placed the order 30 minutes before arriving.
Service: 1
clay batchelor
I messed up my order, and they fixed it for me. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Benzenia Bennett
I was so ready to order happily til the worker who was taking the Order had me repeat myself more than twice on my order. As I got to the window she had a very bad body language attitude as I was getting my card out to pay. She never said Hi she never said thank you and she never said have a good day. She just handed me my food and card and closed the window. That was very rude and just unfriendly. Her name on the receipt shows Anabel R. Taco Bell please do better with your employees!
gabriel hernandez
Employee at drive thru charge me for mine and someone else’s order. They will not answer the phone so I had to call corporate and they said it would take 3 days to hear back from them. Completely unacceptable. Very uneducated lazy employees and horrible customer service. I hope that they are ready to hear from Amex
Atmosphere: 1
Food: 1
Service: 1
Andrew
the employee working the drive thru didn't know what fresco style was, and I had to explain it several times over the course of like 40 seconds before they finally got it. then they entered the substitutions manually so I was charged extra for it when it's normally the same price as the plain soft taco. I could barely understand them over the intercom the whole time too. They also gave me a double stacked taco instead of a stacker. I don't know how I could have been any more clear and I don't know how they could be less clear. very frustrating experience
Service: 1
Kyle Reese
As terrible as expected. I was given a taco bell gift card. Went through and was told they don't accept...taco bell gift cards....then she tried swiping it and quickly told me it was declined. I checked the balance. There's 50 bucks on it. Idk how this place is still open. Do not go here for anything except disappointment.
Highly recommend avoiding this location. Ordered a crunch wrap, dorito taco, cheesy bean and rice burrito, and the nacho fries. Everything was sloppily thrown together and in ridiculous quantities. Crunch wrap was mostly lettuce and sour cream. Dorito taco had barely anything but lettuce and cheese. I don’t know what I was given but it was not a cheesy bean and rice burrito. It was something with some kind of sauce, rice, beef, and chips. So it was wrong and literally flat. Additionally, everything item of the food was cold except the nacho cheese for the fries. Won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Emily Arra
THE WORST TACO BELL!!!!! Ordered DoorDash and they were so embarrassed that they handed out the wrong order that they refused to make it again!!! What a joke I’d add a photo but I DONT HAVE ONE
Atmosphere: 1
Food: 1
Service: 1
Pagogh Cho
Quick, accurate, and tasty. Lol, it's TB, so not much else to gush about. This location has consistently gotten the mobile and drive up order correct. Nothing missing. Plenty of sauce. Well prepped. All good!
Larry David
it's a clean and quick place to eat at
MD P
Apparently there's only one lady that knows how to do her job there. This is the most rank iced coffee I've ever tasted- not fit for human consumption, just seriously gross garbage straight down the sink.
Ordered a Mexican pizza and Tacos just those not the meal, but was charged for the meal with drink smh
Atmosphere: 2
Food: 3
Service: 2
I came to through the drive thru. I asked for chalupas. We can't make for you, we are about to close. It was 135a. Apparently they close at 2a and not 3a. Very unfortunate. Plus the cashier was rude.
Atmosphere: 1
Food: 2
Service: 1
DO NOT COME HERE! they are NASTY !!! this place should be CLOSED. We found a WARM in our food…
One of the worst locations in houston; i had an online order in attempted to go inside, the lobby was locked even though it was well passed the stated time It should be open so I precede to go through the driveway only to have the employee on the loudspeaker insist, I go inside even though both doors to the establishment were completely locked; the lady claims that I need to go inside. Because and I quote there is too many items on your order ( there's only 6) she's in proceeds to give me an attitude about refusing. Because the doors are locked only to have them. Ridicule me at the drive through window refusing me service asking if i'm okay.. let me tell you if I've wanted someone to tell me if I was OK you're not. I would go to therapy, not a Taco Bell drive through window. That's completely inconfident to the point of not knowing their own restaurant being locked or open yet here I am listening to someone completely unqualified. Telling me about my mental state regardless of the fact of this horrible experience. A question to the owners, is this the type of service you would like going to a food establishment? I am quite disgusted by your morning time employs behavior.
Service: 1
We were picking up an order and the drive thru lady and the manager were very disrespectful arguing why we didn't tell them we were doing a pick up in the intercom. Later on we realized the lady's wanted us to that because they haven't started the order even though we placed the order 30 minutes before arriving.
Service: 1
I messed up my order, and they fixed it for me. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
I was so ready to order happily til the worker who was taking the Order had me repeat myself more than twice on my order. As I got to the window she had a very bad body language attitude as I was getting my card out to pay. She never said Hi she never said thank you and she never said have a good day. She just handed me my food and card and closed the window. That was very rude and just unfriendly. Her name on the receipt shows Anabel R. Taco Bell please do better with your employees!
Employee at drive thru charge me for mine and someone else’s order. They will not answer the phone so I had to call corporate and they said it would take 3 days to hear back from them. Completely unacceptable. Very uneducated lazy employees and horrible customer service. I hope that they are ready to hear from Amex
Atmosphere: 1
Food: 1
Service: 1
the employee working the drive thru didn't know what fresco style was, and I had to explain it several times over the course of like 40 seconds before they finally got it. then they entered the substitutions manually so I was charged extra for it when it's normally the same price as the plain soft taco. I could barely understand them over the intercom the whole time too. They also gave me a double stacked taco instead of a stacker. I don't know how I could have been any more clear and I don't know how they could be less clear. very frustrating experience
Service: 1
As terrible as expected. I was given a taco bell gift card. Went through and was told they don't accept...taco bell gift cards....then she tried swiping it and quickly told me it was declined. I checked the balance. There's 50 bucks on it. Idk how this place is still open. Do not go here for anything except disappointment.
Service: 1
Restaurantji Recommends
Highly recommend avoiding this location. Ordered a crunch wrap, dorito taco, cheesy bean and rice burrito, and the nacho fries. Everything was sloppily thrown together and in ridiculous quantities. Crunch wrap was mostly lettuce and sour cream. Dorito taco had barely anything but lettuce and cheese. I don’t know what I was given but it was not a cheesy bean and rice burrito. It was something with some kind of sauce, rice, beef, and chips. So it was wrong and literally flat. Additionally, everything item of the food was cold except the nacho cheese for the fries. Won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
THE WORST TACO BELL!!!!! Ordered DoorDash and they were so embarrassed that they handed out the wrong order that they refused to make it again!!! What a joke I’d add a photo but I DONT HAVE ONE
Atmosphere: 1
Food: 1
Service: 1
Quick, accurate, and tasty. Lol, it's TB, so not much else to gush about. This location has consistently gotten the mobile and drive up order correct. Nothing missing. Plenty of sauce. Well prepped. All good!
it's a clean and quick place to eat at
Apparently there's only one lady that knows how to do her job there. This is the most rank iced coffee I've ever tasted- not fit for human consumption, just seriously gross garbage straight down the sink.
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