This place was SO disappointing. I can’t even decide which was worse, the pricing or the quality/flavor. ( Honestly I’m just grossed out out at the flavor, quality and texture. )
I was expecting a thick, creamy yogurt. Instead it was gritty, grainy and full of ice crystals. It tasted like Chinese buffet ice cream.
Absolutely disgusting, we trashed it after three bites. You’re better off at Menchies or just getting a pint of ice cream from the store.
Oliver
Not bad, but wildly overpriced. Almost 8 dollars for a small cup of soft serve with chocolate sprinkles. And then the machine asks for a tip 😂
Andrea Contreras
The ice cream in this place is very delicious.
Mir Avila
Bad costumer service, the cheesecake was expired and the ice cream was melted. I bought three and all of the toppings weren’t fresh.
Debbie Martin
I work in the same shopping center and constantly see families get their kids out of the car, walk to the door only to find it closed. What kind of business randomly closes throughout the day?? Can’t imagine how much business is being lost. Terrible business practice.
Asia Mcdonald
It was good but I found this in my yogurt. I dumped the rest of the yogurt out and took a pic. I’m sure it was an accident but not a good look.
Elvin Barrera
closed!!!! the schedule sign said they close at 10 pm I got there at 9:20 the place was closed ,
Azita Safavisohi
Awful store, dirty store, not frozen yogurt at all, just a creamy ice cream..
Atmosphere: 1
Food: 2
Service: 2
Frank Peters
Shake hard yogurt 1/2 oreo 1/2 mint = Good. Can try soft serve parfait.
Alexsis Stanton
Such a cute spot! Clean, lots of FroYo flavors, clean machines, Boba &many topings, yummy empanadas and a great little Coffee Espresso Bar for the lady behind the counter presumably the owner was sweet
Very clean and great customer service! We will definitely be back! Thank you for such great service and conversation.
Atmosphere: 5
Food: 5
Service: 5
Mason Lopez
I Hate To Write This Negative Review But I'm Just Being Honest Anyway Half The Flavors Tasted Like Expired Oranges The Italian Tart Almost Made Me Throw Up Other Than That Its Ok
Ashley Smith
My son asked to get yogurt last week. We hadn’t been to TCBY in years. So we walked in and excited to return. The only employee was very irritated and said that she was closing for lunch and not serving any more customers. She grudgingly assisted my son and I paid about $6.50. Today my son asked for yogurt and we went to TCBY again. The same employee was on duty. She looked like she was crying in the corner. I was kind and asked if she was ok. She mumbled something and took our order. My son asked for the same thing. This time I was charged $12.50. I was shocked and said, “It was $6.50 last week and now you are charging me double? The girl replied, “I gave you half last time.” I said, “This is ridiculous. The same cup. I could get 2 gallons of ice cream for this price.” The employee responded, “Yeah, we’re expensive.” I told my son, “Let’s go. We won’t be returning here. This TCBY employee is so rude, unwelcoming, and she has such a bad attitude.” Horrible customer service. We were there at 3:10pm on 12/14/24, Mr. or Ms. Manager. If the employee is going through a tough time in life, I understand. I am too and many of us are. However, we all can still be kind and helpful.
Atmosphere: 4
Food: 4
Service: 1
Dunnia Habibe
My experience is as a former employee of that place, a very bad place to work, the owner to this day has not paid me for my last week working there, nor does he answer the calls or messages I sent him asking about my payment. , it is a shame that in modern times and that in a country like this there are still such abusive people, who take advantage of the work of others
This place was SO disappointing. I can’t even decide which was worse, the pricing or the quality/flavor. ( Honestly I’m just grossed out out at the flavor, quality and texture. )
I was expecting a thick, creamy yogurt. Instead it was gritty, grainy and full of ice crystals. It tasted like Chinese buffet ice cream.
Absolutely disgusting, we trashed it after three bites. You’re better off at Menchies or just getting a pint of ice cream from the store.
Not bad, but wildly overpriced. Almost 8 dollars for a small cup of soft serve with chocolate sprinkles. And then the machine asks for a tip 😂
The ice cream in this place is very delicious.
Bad costumer service, the cheesecake was expired and the ice cream was melted. I bought three and all of the toppings weren’t fresh.
I work in the same shopping center and constantly see families get their kids out of the car, walk to the door only to find it closed. What kind of business randomly closes throughout the day??
Can’t imagine how much business is being lost.
Terrible business practice.
It was good but I found this in my yogurt. I dumped the rest of the yogurt out and took a pic. I’m sure it was an accident but not a good look.
closed!!!! the schedule sign said they close at 10 pm I got there at 9:20 the place was closed ,
Awful store, dirty store, not frozen yogurt at all, just a creamy ice cream..
Atmosphere: 1
Food: 2
Service: 2
Shake hard yogurt 1/2 oreo 1/2 mint = Good. Can try soft serve parfait.
Such a cute spot! Clean, lots of FroYo flavors, clean machines, Boba &many topings, yummy empanadas and a great little Coffee Espresso Bar for the lady behind the counter presumably the owner was sweet
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very clean and great customer service! We will definitely be back! Thank you for such great service and conversation.
Atmosphere: 5
Food: 5
Service: 5
I Hate To Write This Negative Review But I'm Just Being Honest Anyway Half The Flavors Tasted Like Expired Oranges The Italian Tart Almost Made Me Throw Up Other Than That Its Ok
My son asked to get yogurt last week. We hadn’t been to TCBY in years. So we walked in and excited to return. The only employee was very irritated and said that she was closing for lunch and not serving any more customers. She grudgingly assisted my son and I paid about $6.50. Today my son asked for yogurt and we went to TCBY again. The same employee was on duty. She looked like she was crying in the corner. I was kind and asked if she was ok. She mumbled something and took our order. My son asked for the same thing. This time I was charged $12.50. I was shocked and said, “It was $6.50 last week and now you are charging me double? The girl replied, “I gave you half last time.” I said, “This is ridiculous. The same cup. I could get 2 gallons of ice cream for this price.” The employee responded, “Yeah, we’re expensive.” I told my son, “Let’s go. We won’t be returning here. This TCBY employee is so rude, unwelcoming, and she has such a bad attitude.” Horrible customer service. We were there at 3:10pm on 12/14/24, Mr. or Ms. Manager. If the employee is going through a tough time in life, I understand. I am too and many of us are. However, we all can still be kind and helpful.
Atmosphere: 4
Food: 4
Service: 1
My experience is as a former employee of that place, a very bad place to work, the owner to this day has not paid me for my last week working there, nor does he answer the calls or messages I sent him asking about my payment. , it is a shame that in modern times and that in a country like this there are still such abusive people, who take advantage of the work of others
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