Texas Roadhouse

Yeehaw, it was good!

Atmosphere: 5

Food: 5

Service: 5

I met friends for dinner and ordered the 6 oz Dallas filet, cooked a perfect medium rare, it was tender and well seasoned. The loaded baked potato didn't seem to have butter or salt and the fresh vegetables were under cooked and unseasoned. The blooming onion was tasty, the rolls and cinnamon-honey butter were a delight, and my friends also seemed to enjoy their meals. The service was decent, but the music was fairly loud. The atmosphere is already pretty loud, so it's definitely not a place to go to have a quiet conversation. The parking lot is quite large, but a spot was hard to come by at 5:45pm on a Thursday. They will not seat you unless your whole party is present, so keep that in mind.

Atmosphere: 3

Food: 5

Service: 4

This was my first time coming here, and unfortunately, I was very disappointed. The place is extremely overhyped. I placed a curbside order and waited over 30 minutes, only to go inside and see a group of employees standing around talking and ignoring customers.
When I got home, the Coke I received was awful. it didn’t taste like Coke at all, just sweetened water with color. The steak was also overcooked; I ordered it medium, but it was so tough I could barely bite into it. Tried calling and no one even answers.
Overall, this experience was a complete waste of time and money. I definitely will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Was really looked over by the server its a shame they focus on the big parties instead... and i dont like to be referred to as bro....professionalism is out the window with this new staff ill just keep going to the woodlands where they still practice etiquette

Atmosphere: 5

Food: 4

Service: 2

Had ribs they were fatty

Atmosphere: 5

Food: 4

Service: 5

I’m extremely disappointed with this Texas Roadhouse location. I came with my friends for a simple dinner and when we tried to order drinks, both my valid Mexican passport and my friend’s Honduras ID were refused. The server told us they “can’t sell alcohol unless it’s a Texas ID,” which is completely incorrect.

I actually HAVE my TABC certification, and nowhere in the course or state law does it say foreign passports aren’t acceptable. In fact, TABC does NOT require an ID to be American , the only requirement is that it’s government-issued and verifies age, which ours did!! So trying to blame TABC for their own store policy was honestly frustrating and misleading.

It felt unprofessional, embarrassing, and honestly unfair especially in a city like Houston where international visitors and residents are common. A valid, unexpired passport is one of the most official forms of identification you can present.

This wasn’t a legal issue.
It wasn’t a TABC issue.
It was simply a lack of training and a made-up store rule.

Texas Roadhouse really needs to educate their staff on proper ID procedures, because turning away adults with valid government IDs and trying to blame it on “the law” is not acceptable
And just to prove a point we went next door to Mamacita’s and they accepted my passport with zero issue. Got great service and good drinks.

Atmosphere: 1

Food: 1

Service: 1

Food ok

Atmosphere: 3

Food: 4

Service: 4

My family and I love to come here every Thursday. We enjoy the lunch specials before 5pm.

Atmosphere: 5

Food: 5

Service: 5

Will forever be a place I love!

Food: 5

Good food and service 🤩

Atmosphere: 4

Food: 5

Service: 5

So sad how this place has changed. I literally just walked out the door. Only myself to be seated. No room at the bar table so asked to be sat at any of the MANY open bar tables but was told none was available.Ok fine. Supposed to be a 10 to 15 wait. Kinda of ridiculous for 1 person not to be seated within minutes but I accept the wait. 24 mins later I walk out the door still not been seated. This is the second time that I have done this. I guess this will be the last. Just went to Chuys. 10 mins from walking in the door, my food is on the table.

Service: 1

It was my beautiful birthday I had a great time with family and friends. The staff was Amazing.

Atmosphere: 5

Food: 5

Service: 5

Very disappointed in this restaurant. My wife and I were seated at a table and my wife noticed that the table was wet and ask for a napkin to dry the table. After the waiter cleaned the table and went to get our drinks my wife felt water dripping from the ceiling. We asked for our waiter and asked him to move us.
We were more to on the adjacent table. While we were waiting on our order. Our order came and we started to eat the water from the ceiling started to leak more and the water was splashing off the top of the wall that separates the tables. We asked for the manager. As we waited on the manager we moved to the edge of the table so that or food didn’t get wet from the water leaking. We got more than half way through our dinner and the manager showed up. We told him that we were already moved due to the leaking ceiling and now the ceiling started to leaking and our food is getting wet from the water from the ceiling.
First of all the mangers never apologies for the issues and he said he will be back to address the issue. The manager never returned. We finally asked for our waiter and told him we needed the check and we are not enjoying our meal and the manager never returned. The waiter never offered to go get the manager but he did offer a drink to go. So apparently he and the manager wanted us to leave and we had to pay for food we never finish. We noticed while all of this going on they seated another customer in the table that we get moved from originally. After a few minutes later they asked to be moved because they had water leaking on them. You would think that the manager would shut down that table since it was getting away from the ceiling. I think the manager needs to more training on customer service. We will never go back to that restaurant.

Atmosphere: 2

Food: 2

Service: 2

Thank you, Texas Roadhouse. Best Thanksgiving ever. Not all of us got Thursday off for Thanksgiving, but your Crew and food made it worth waiting until Firday. Thank you all

Atmosphere: 5

Food: 5

Service: 5

Shawn was great, service was great the wait wasn’t long, my food came out hot and the cups didn’t get empty lol ! I appreciate the great customer service ! I will be back for sure

Atmosphere: 5

Food: 5

Service: 5