If you want to pay a premium for your order, and then not get what you ordered, please pay a visit to The Burger Den!
oh and if you ordered through a delivery service or their website, good luck finding a phone number to contact them when they fudge your order.
Food 7/10
Service 0/10
reliability 0/10
Jovany Kubilis
Great customer service quick friendly and efficient!!!!!
Kala W.
HORRIBLE!!! First off there is no information detailing that this is simply Dennys. Second I called to place a pick up order. The lady who answered the phone had a very thick and unintelligible accent. I tell her I would like to order and when I am about start she simple says "alright bye". I tell her i haven't order so she says "okay what do you want". I tell her my two burger orders. She in between tries to correct and replace what i'm ordering and I tell her that's not what i want. I end the call by asking how long and she says "15 minutes". I arrive after about 17 minutes. My food is not ready and then i hear the hostess, server, and kitchen debating how i asked to have my food cooked. I have to correct them, and then after over 30 minutes my food is brought out and they didn't even give me the burgers that I asked for! DO NOT GO HERE.
Bella-Poderosa Fuerte
Unreliable. Ordered a meal through Uber Eats about 2-2 1/2 hours before their closing time. Card charged, order confirmed, waited for almost an hour only for them to cancel out of nowhere.
Jenn Curry
Husband and I ordered through Door Dash and were apprehensive about a virtual kitchen.
We were pleasantly surprised. The
burgers were great and so were the beer battered onion rings! Fresh ingredients! Was a good dinner and we will definitely order again.
If you want to pay a premium for your order, and then not get what you ordered, please pay a visit to The Burger Den! oh and if you ordered through a delivery service or their website, good luck finding a phone number to contact them when they fudge your order. Food 7/10 Service 0/10 reliability 0/10
Great customer service quick friendly and efficient!!!!!
HORRIBLE!!! First off there is no information detailing that this is simply Dennys. Second I called to place a pick up order. The lady who answered the phone had a very thick and unintelligible accent. I tell her I would like to order and when I am about start she simple says "alright bye". I tell her i haven't order so she says "okay what do you want". I tell her my two burger orders. She in between tries to correct and replace what i'm ordering and I tell her that's not what i want. I end the call by asking how long and she says "15 minutes". I arrive after about 17 minutes. My food is not ready and then i hear the hostess, server, and kitchen debating how i asked to have my food cooked. I have to correct them, and then after over 30 minutes my food is brought out and they didn't even give me the burgers that I asked for! DO NOT GO HERE.
Unreliable. Ordered a meal through Uber Eats about 2-2 1/2 hours before their closing time. Card charged, order confirmed, waited for almost an hour only for them to cancel out of nowhere.
Husband and I ordered through Door Dash and were apprehensive about a virtual kitchen. We were pleasantly surprised. The burgers were great and so were the beer battered onion rings! Fresh ingredients! Was a good dinner and we will definitely order again.
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