Waaay slow. Over 50 minutes for food to arrive. It wasn't busy and we didn't order anything unusual. Service was inattentive no progress not quality check was done. A step up from food court but not worth going back.
Atmosphere: 3
Food: 4
Service: 2
Mother Earth
I made reservations for my birthday. There was no host downstairs to greet us. It felt odd. I sent my drink back it tasted awful. I also was not satisfied with the pasta. My shrimp was as stiff as a board. The pasta was hard. It was not cooked correctly. The waiter was friendly. But only checked in with us once. The food took over 30 minutes to be completed. I also asked for a booster seat for my daughter and never received one. Drab atmosphere. I felt like I wasted 45 minutes driving there. I was so disappointed with the food that I didn’t even order dessert.
Andrea Llerena
Food was good. Service was bad. He didn't even ask what drink I wanted. Bathroom didn't have paper and was dirty.
Atmosphere: 2
Food: 5
Service: 2
Alejandro Ramírez
The good old one!
Atmosphere: 5
Food: 5
Service: 5
Miro DLR (Niko)
I got the Alfredo fetch and street corn. Though it made me gassy🌚 was Worth it. So creamy and good and the corn was so sweet and tart like perfect combo. AND THE BREAD my favorite part 🥴
Atmosphere: 4
Food: 5
Service: 4
Monica Rollins
I would have loved to review this place for their food but I can't. I was there last Friday with a relative around lunchtime. I was quickly seated but once I was at the table I received no service. No waitstaff greeted us or even made eye contact or even passed by our table. We left after waiting 15 minutes and after seeing another table sat after us not only get greeted, but was told about the specials and given water. The treatment was such a stark contrast that it was insulting and made us feel as if the lack of customer service was due to discrimination. The experience has honestly put me off on the Cheesecake Factory brand. The only posisitive was the hostess was friendly which is the only reason it would even get a star from me.
Atmosphere: 1
Service: 1
Raul Garcia Mendez
love going out to eat and enjoying a pleasant dinner with my family, but today was not a very pleasant day. First, the service; I felt the waiter wasn't focused on his job. He seemed thoughtful and worried. The fish tacos had cold, stale tortillas. Then we went down to the restrooms, and the situation worsened. There was no hygiene; it was dirty in every way.
Atmosphere: 2
Food: 3
Service: 3
Peter Akintemi
The Chwwsecase factory indeed. A beautiful place
Atmosphere: 5
Food: 5
Service: 5
Geethika Komma
Food was ok for the price But service is always good and staff are very professional. Must try chipotle chicken pasta
Atmosphere: 5
Food: 4
Service: 5
Doug Prasek
My kiddo's & I had a very nice lunch at The Galleria Cheesecake factory yesterday. Our waitress, Dawn was very friendly and attentive. The food was terrific! I really enjoyed the steak tacos. Great lunch experience. Thanks!
Ordered to go and the shrimp for the scampi’s was spoiled. Smell and taste.
Joe McKinney
I just want to say, I have had The Cheesecake Factory in many states now. I have never once had a bad waiter, a bad meal, a bad piece of cheesecake! You guys always knock it out of the park!!! It’s so nice knowing a place is reliable now days!!! My Steak Diane is PERFECT EVERY TIME!!! Thank you for all around PHENOMENAL SERVICE AND FOOD!!
Atmosphere: 5
Food: 5
Service: 5
Howard Heim
The food was not good at all. We tried about 12 things on the menu. They were all edible just not good.
Atmosphere: 5
Food: 1
Service: 2
Adam Diab
Very delicious, great service. I had a variety of choices and no matter what I ordered, it met my expectations
Waaay slow. Over 50 minutes for food to arrive. It wasn't busy and we didn't order anything unusual. Service was inattentive no progress not quality check was done. A step up from food court but not worth going back.
Atmosphere: 3
Food: 4
Service: 2
I made reservations for my birthday. There was no host downstairs to greet us. It felt odd. I sent my drink back it tasted awful. I also was not satisfied with the pasta. My shrimp was as stiff as a board. The pasta was hard. It was not cooked correctly. The waiter was friendly. But only checked in with us once. The food took over 30 minutes to be completed. I also asked for a booster seat for my daughter and never received one. Drab atmosphere. I felt like I wasted 45 minutes driving there. I was so disappointed with the food that I didn’t even order dessert.
Food was good. Service was bad. He didn't even ask what drink I wanted. Bathroom didn't have paper and was dirty.
Atmosphere: 2
Food: 5
Service: 2
The good old one!
Atmosphere: 5
Food: 5
Service: 5
I got the Alfredo fetch and street corn. Though it made me gassy🌚 was Worth it. So creamy and good and the corn was so sweet and tart like perfect combo. AND THE BREAD my favorite part 🥴
Atmosphere: 4
Food: 5
Service: 4
I would have loved to review this place for their food but I can't. I was there last Friday with a relative around lunchtime. I was quickly seated but once I was at the table I received no service. No waitstaff greeted us or even made eye contact or even passed by our table. We left after waiting 15 minutes and after seeing another table sat after us not only get greeted, but was told about the specials and given water. The treatment was such a stark contrast that it was insulting and made us feel as if the lack of customer service was due to discrimination. The experience has honestly put me off on the Cheesecake Factory brand. The only posisitive was the hostess was friendly which is the only reason it would even get a star from me.
Atmosphere: 1
Service: 1
love going out to eat and enjoying a pleasant dinner with my family, but today was not a very pleasant day. First, the service; I felt the waiter wasn't focused on his job. He seemed thoughtful and worried. The fish tacos had cold, stale tortillas. Then we went down to the restrooms, and the situation worsened. There was no hygiene; it was dirty in every way.
Atmosphere: 2
Food: 3
Service: 3
The Chwwsecase factory indeed. A beautiful place
Atmosphere: 5
Food: 5
Service: 5
Food was ok for the price
But service is always good and staff are very professional. Must try chipotle chicken pasta
Atmosphere: 5
Food: 4
Service: 5
My kiddo's & I had a very nice lunch at The Galleria Cheesecake factory yesterday. Our waitress, Dawn was very friendly and attentive. The food was terrific! I really enjoyed the steak tacos. Great lunch experience. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered to go and the shrimp for the scampi’s was spoiled. Smell and taste.
I just want to say, I have had The Cheesecake Factory in many states now. I have never once had a bad waiter, a bad meal, a bad piece of cheesecake! You guys always knock it out of the park!!! It’s so nice knowing a place is reliable now days!!! My Steak Diane is PERFECT EVERY TIME!!! Thank you for all around PHENOMENAL SERVICE AND FOOD!!
Atmosphere: 5
Food: 5
Service: 5
The food was not good at all. We tried about 12 things on the menu. They were all edible just not good.
Atmosphere: 5
Food: 1
Service: 2
Very delicious, great service. I had a variety of choices and no matter what I ordered, it met my expectations
Atmosphere: 5
Food: 5
Service: 5
The calamari and chicken tenders are AMAZING!
Atmosphere: 5
Food: 5
Service: 5
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