Recommended dishes: General TSO Chicken, Mongolian Beef, Rice Box
Adam Williams
Update: Decided to go back to the location and reorder my dish since it was "refunded" and took back the wrong dish. Placed the order and guy behind the register was confused when I told him I had to pay since the other was refunded. He asked another worker what to do? And the 2nd guy rudely asks me "what are you trying to accomplish?" I said I'm trying to pay for my order since you I was "refunded" the original order. After paying again, I asked for a receipt for the "refund" and they said they couldn't give me a receipt. Guess I need to keep an eye on my bank account.Have been to this location a few times for take out. Great place with great food. However, this evening, half of my order was wrong and didn't find out until I got home (20-25 min drive each way depending on traffic). Ordered the Pepper Steak dish and instead of getting what I ordered, I received some kind of Chicken Broccoli dish that smelled horrible.Called the location, they offered to remake if I'd come and get it. I asked them to deliver (not sure if they offer delivery) and they said no. Only choice was to get it refunded, and they said it would take 3-4 days before I would see it back in my account.
Atmosphere: 5
Food: 4
Service: 2
lisa pannell
Just ok if you are out late and need to grab something to eat?
Atmosphere: 2
Food: 3
Service: 3
Kim Marquez
This place was good but I wouldn’t say I was blown away. Decent food, I’ve had other places that were better. Their eggrolls are A1 though the orange chicken was okay and their fried rice is okay as well. Great customer service though I would recommend if you have a taste for Chinese
Maddy O'connor
Very disappointed in the customer service. We ordered kung pao chicken and the meat was inedible with chewy pieces of fat (It seemed as if they served us the trimmings) I submitted two customer service inquiries regarding the order and received no response from the restaurant. We frequently visit the S shepherd location and have never had a negative experience there.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Pao
Robert Hibbs
Hands down the best sesame chicken and green beans. This place is magnificent!!!
Atmosphere: 5
Food: 5
Service: 5
tony marino
Food was pretty good. Has good atmosphere and just a fun plus to eat. Would come back for sure.
Atmosphere: 5
Food: 5
Service: 5
michelle ma
Fried rice is very very good, must orderSour and hot soup...
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Kung Pao Chicken, Eggrolls, Soup, Sweet and Sour Chicken, Rice Box, Chicken Fried, Popcorn Chicken
Angalina Murillo
Someone from work recommended this place to me...It's is Delicious. Now I recommending to Everyone. Must Go!!!!!
Suepr tastey and fast. Portions are massive, even on take out orders. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Ozan Karakoç
There was an employee shouting inside the restaurant. The same employee threw a package in his hand on the floor and went to the kitchen. He didn't mind people sitting in the restaurant. None of the managers said the slightest thing. There was an unprofessional manager with an unprofessional employee. I saw the same person arguing with a courier who came to pick up a package.I don't know if anyone would take notice. This person was a curly-haired employee. Since he is not a very trustworthy employee, I would especially recommend that those who go there be careful.
Atmosphere: 3
Food: 1
Brit Beston
Definitely not what it seemed to be. Thought it would be more futuristic half the menu want even working all outdoors
Atmosphere: 3
Food: 3
Service: 5
carmen collective
This restaurant is my go to for when I am here working on a TV show out of Los Angeles. Rusty and his team are particularly wonderful and I highly recommend this cool spot.
This food so good I go all the time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General TSO Chicken, Mongolian Beef, Rice Box
Update: Decided to go back to the location and reorder my dish since it was "refunded" and took back the wrong dish. Placed the order and guy behind the register was confused when I told him I had to pay since the other was refunded. He asked another worker what to do? And the 2nd guy rudely asks me "what are you trying to accomplish?" I said I'm trying to pay for my order since you I was "refunded" the original order. After paying again, I asked for a receipt for the "refund" and they said they couldn't give me a receipt. Guess I need to keep an eye on my bank account.Have been to this location a few times for take out. Great place with great food. However, this evening, half of my order was wrong and didn't find out until I got home (20-25 min drive each way depending on traffic). Ordered the Pepper Steak dish and instead of getting what I ordered, I received some kind of Chicken Broccoli dish that smelled horrible.Called the location, they offered to remake if I'd come and get it. I asked them to deliver (not sure if they offer delivery) and they said no. Only choice was to get it refunded, and they said it would take 3-4 days before I would see it back in my account.
Atmosphere: 5
Food: 4
Service: 2
Just ok if you are out late and need to grab something to eat?
Atmosphere: 2
Food: 3
Service: 3
This place was good but I wouldn’t say I was blown away. Decent food, I’ve had other places that were better. Their eggrolls are A1 though the orange chicken was okay and their fried rice is okay as well. Great customer service though I would recommend if you have a taste for Chinese
Very disappointed in the customer service. We ordered kung pao chicken and the meat was inedible with chewy pieces of fat (It seemed as if they served us the trimmings) I submitted two customer service inquiries regarding the order and received no response from the restaurant. We frequently visit the S shepherd location and have never had a negative experience there.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Pao
Hands down the best sesame chicken and green beans. This place is magnificent!!!
Atmosphere: 5
Food: 5
Service: 5
Food was pretty good. Has good atmosphere and just a fun plus to eat. Would come back for sure.
Atmosphere: 5
Food: 5
Service: 5
Fried rice is very very good, must orderSour and hot soup...
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Kung Pao Chicken, Eggrolls, Soup, Sweet and Sour Chicken, Rice Box, Chicken Fried, Popcorn Chicken
Someone from work recommended this place to me...It's is Delicious. Now I recommending to Everyone. Must Go!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Eggrolls, House, Rice Box
Fresh fast and good service
Restaurantji Recommends
Suepr tastey and fast. Portions are massive, even on take out orders. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
There was an employee shouting inside the restaurant. The same employee threw a package in his hand on the floor and went to the kitchen. He didn't mind people sitting in the restaurant. None of the managers said the slightest thing. There was an unprofessional manager with an unprofessional employee. I saw the same person arguing with a courier who came to pick up a package.I don't know if anyone would take notice. This person was a curly-haired employee. Since he is not a very trustworthy employee, I would especially recommend that those who go there be careful.
Atmosphere: 3
Food: 1
Definitely not what it seemed to be. Thought it would be more futuristic half the menu want even working all outdoors
Atmosphere: 3
Food: 3
Service: 5
This restaurant is my go to for when I am here working on a TV show out of Los Angeles. Rusty and his team are particularly wonderful and I highly recommend this cool spot.
Atmosphere: 5
Food: 5
Service: 5
Food and service was great!!
Atmosphere: 3
Food: 5
Service: 5