I work next door and they always treat us well !!!
Atmosphere: 5
Food: 5
Service: 5
gabychajon5
Says they’re open here and the app. Came here and they’re closed. Thanks.
Deanne A
Customer service here is not good. Rude staff.
LIFE OF MO
I’ve been to this location in the past but had a much better experience. They had different people running it at the time and I suppose it makes all the difference the type of service you receive at places that are set up as more of a grab and go type, nevertheless, the service I received with the change of staff was less than satisfactory. I ordered the Thai tea with no boba (tapioca). The lady taking my order looked a little annoyed at my request not to add in the e boba. I then asked if they applied military discounts at this location, to which she asked the manager in the back and he said no. No problem. I waited and got my drink but it was full to almost the brim with boba. And she says “you ordered the Thai tea did you?” And I said “yes ma’am but could I please have it without the boba. I think-“ and she cuts me off and tells me to “hold on” while she proceeds to take the order of a new customer. She makes me wait while she takes a very long time getting the order of the customer before she finally turns to me and without a word, takes the boba filled tea and plops it on the counter next to the manager and complains that I don’t want boba but that she’s not remaking it. She gets a new cup but strains out the boba and adds a ton of ice instead of just making the drink the way I originally ordered. Then misses some boba so when I make it to the bottom of the drink, I find some. I just didn’t get it. Why the need to be so rude while at a tea shop. It take less than 1 minute to make a drink per customer. I also asked the manager if he would consider asking management to consider implementing a service member discount to which he did everything to avoid from answering my question going to the extremes of saying he had a deep deep conversation with the owner about his compassion towards military service members and how he had begged and pleaded with the owner to implement one but the guy wasn’t for it. And he and the other lady laughed after I said thank you and walked away. It was just awful. At least wait until I have left the building to laugh at the ridiculous story you just told me. I’m not one to leave many negative reviews but this place just left a sour taste in my mouth and I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Alexa Andrade
I love this place, it is my favorite to spend time with my friends. It is one of the best tea houses I have ever visited. The service is incredible. The food is divine. The atmosphere is excellent for taking photos. I hope you can visit it and enjoy it like I do.
Atmosphere: 5
Food: 5
Service: 5
Angelly Silva
Excellent service, pleasant atmosphere to spend time with friends and
Atmosphere: 5
Food: 5
Service: 5
Francisco Ramos
The food is good and the service is amazing. The staff is really good and they work wonderful. Customer service is good as well and the food options are amazing.
Atmosphere: 5
Food: 5
Service: 5
Jasmine Li
The service here is extremely slow. I must have waited at least 30min for my drink and it wasn’t even a busy day I timed it that it took around 6min for them to make one drink. The drinks are good, but I doubt I would ever come back unless I see no cars outside the store.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Almond Cream Tea
Brian Smith
Only one person there working and a small rush happened, it was so slow that some people left before they even got their food after getting a refund.
Recommended dishes: Popcorn Chicken, Thai Green Cream Tea
Trystan Heald
Great friendly service!
R V
two boys did nothing to take my order. Even saw i was at the counter waiting to be taken an order.
Service: 1
Kelayne P.
I was happy to find that there was a tea house right there in memorial city. The customer service was excellent, I was met with a smile and drink suggestion when I asked. The atmosphere is really cool, there's a nice seated wall to your right. Which has about 3 rows going up, with round wood tables and cushions on each side. Pretty cool and innovative idea.I ordered the taro coconut cream blend and a Thai tea with baby Boba. These were so nice and yummy. I will be back!
I work next door and they always treat us well !!!
Atmosphere: 5
Food: 5
Service: 5
Says they’re open here and the app. Came here and they’re closed. Thanks.
Customer service here is not good. Rude staff.
I’ve been to this location in the past but had a much better experience. They had different people running it at the time and I suppose it makes all the difference the type of service you receive at places that are set up as more of a grab and go type, nevertheless, the service I received with the change of staff was less than satisfactory. I ordered the Thai tea with no boba (tapioca). The lady taking my order looked a little annoyed at my request not to add in the e boba. I then asked if they applied military discounts at this location, to which she asked the manager in the back and he said no. No problem. I waited and got my drink but it was full to almost the brim with boba. And she says “you ordered the Thai tea did you?” And I said “yes ma’am but could I please have it without the boba. I think-“ and she cuts me off and tells me to “hold on” while she proceeds to take the order of a new customer. She makes me wait while she takes a very long time getting the order of the customer before she finally turns to me and without a word, takes the boba filled tea and plops it on the counter next to the manager and complains that I don’t want boba but that she’s not remaking it. She gets a new cup but strains out the boba and adds a ton of ice instead of just making the drink the way I originally ordered. Then misses some boba so when I make it to the bottom of the drink, I find some. I just didn’t get it. Why the need to be so rude while at a tea shop. It take less than 1 minute to make a drink per customer. I also asked the manager if he would consider asking management to consider implementing a service member discount to which he did everything to avoid from answering my question going to the extremes of saying he had a deep deep conversation with the owner about his compassion towards military service members and how he had begged and pleaded with the owner to implement one but the guy wasn’t for it. And he and the other lady laughed after I said thank you and walked away. It was just awful. At least wait until I have left the building to laugh at the ridiculous story you just told me. I’m not one to leave many negative reviews but this place just left a sour taste in my mouth and I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
I love this place, it is my favorite to spend time with my friends. It is one of the best tea houses I have ever visited. The service is incredible. The food is divine. The atmosphere is excellent for taking photos. I hope you can visit it and enjoy it like I do.
Atmosphere: 5
Food: 5
Service: 5
Excellent service, pleasant atmosphere to spend time with friends and
Atmosphere: 5
Food: 5
Service: 5
The food is good and the service is amazing. The staff is really good and they work wonderful. Customer service is good as well and the food options are amazing.
Atmosphere: 5
Food: 5
Service: 5
The service here is extremely slow. I must have waited at least 30min for my drink and it wasn’t even a busy day I timed it that it took around 6min for them to make one drink. The drinks are good, but I doubt I would ever come back unless I see no cars outside the store.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Almond Cream Tea
Only one person there working and a small rush happened, it was so slow that some people left before they even got their food after getting a refund.
Atmosphere: 4
Food: 4
Service: 2
super slow lack of customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very good service and place to hang
Atmosphere: 5
Food: 5
Service: 5
Love the staff and had good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn Chicken, Thai Green Cream Tea
Great friendly service!
two boys did nothing to take my order. Even saw i was at the counter waiting to be taken an order.
Service: 1
I was happy to find that there was a tea house right there in memorial city. The customer service was excellent, I was met with a smile and drink suggestion when I asked. The atmosphere is really cool, there's a nice seated wall to your right. Which has about 3 rows going up, with round wood tables and cushions on each side. Pretty cool and innovative idea.I ordered the taro coconut cream blend and a Thai tea with baby Boba. These were so nice and yummy. I will be back!