Went to use my free drink reward this evening at the Yale location. Instead of a free drink, it deducted 95¢ from the total. I asked the cashier why the drink wasn't actually free and she couldn't control it and that's what comes up as a free drink. I asked for the manager and was told there was no management present this evening. There's also no phone number or email on their app to reach out to the owners. Beware if you're using their loyalty app and points. It's fraudulent.
Rithanett Carter
This place has the nerve to go up on their prices an it's nasty This place is nasty the decor of this place is not up to date the chairs are torn the floors are sticky the back bar on the wall is dusty if I'm gonna pay these prices it's needs a drastic face lift the owner of this place an manager has a bad attitude the workers are not friendly . A business is supposed to be well kept it makes me wonder if the workers are clean if the equipment they use if it's clean or not. Not happy with this place.
Atmosphere: 1
Food: 1
Service: 1
Laura Espiritu
They're always super nice !! Love their drinks and spicy pop corn chicken !
Atmosphere: 5
Food: 5
Service: 5
Junior Erving
Never had their food. Service is fast and I love their slushies with the balls in them atmosphere is
Atmosphere: 4
Service: 5
miri moreno
Excelent service every thing is cleanGood
Atmosphere: 5
Food: 5
Service: 5
Tai Phung
The vibes in here are very cozy and chill, the business is very clean inside, and the employees are all super nice! The drinks are made fresh and to order, the options they have are vast, and overall I'd come here again with my friends and family!P.s. any smoothie with strawberry poppers are my go to!
Atmosphere: 5
Food: 5
Service: 5
ChiChi Cady
Really cute place. Friendly employees. The food and drinks are delicious too. A nice find. ❤️
Why does this egg roll look like this? I’m sure someone seen it before they sent the order out, why would you still serve this? I didn’t see this until I got home, I would have returned it if I checked before I left but I’ve always had a good experience here before. And the drinks are being made differently as well. Mine was completely bitter. Please check the food before distributing.
Just order delivery for their eggrolls and they are completely burned.
Food: 1
Jpt Monzk
They'll sell you a cup full of ice if you dont pay attention and (scam) charge you for $10. Never going there again!!
Atmosphere: 1
Food: 1
Service: 1
Kara Kessler
So apparently this has happened to someone else and this problem hasn’t been addressed you guys are going to hurt someone. Hard metal wire in my drink this is what I discovered when I got to bottom in my cup small enough to fit through a straw I could have chocked and cut my throat and mouth on this.
Renzohouston
They absolutely will not answer the phone for orders. I called while I was driving there to make an order and it rung continuously. I heard it ringing behind the counter when I walked in the door, nobody cared that it was ringing. They finally answered after I had made my order. There were workers behind the counter doing nothing while this happened
Atmosphere: 2
Food: 2
Service: 1
Bbylocho x
I love the boba tea! This is the best location opposed to the other one closer to me. Soothing drinks and relaxing atmosphere.Been going here for a year
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn Chicken, Tapioca, Brown Sugar Cream Tea
Love teahouse, the playlist is always fire!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Coffee
Welcoming and my typeWheelchair accessibility: Everyone is welcome
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Honeydew Cream Tea, Sweet Potato Fries
Went to use my free drink reward this evening at the Yale location. Instead of a free drink, it deducted 95¢ from the total. I asked the cashier why the drink wasn't actually free and she couldn't control it and that's what comes up as a free drink. I asked for the manager and was told there was no management present this evening. There's also no phone number or email on their app to reach out to the owners. Beware if you're using their loyalty app and points. It's fraudulent.
This place has the nerve to go up on their prices an it's nasty This place is nasty the decor of this place is not up to date the chairs are torn the floors are sticky the back bar on the wall is dusty if I'm gonna pay these prices it's needs a drastic face lift the owner of this place an manager has a bad attitude the workers are not friendly . A business is supposed to be well kept it makes me wonder if the workers are clean if the equipment they use if it's clean or not. Not happy with this place.
Atmosphere: 1
Food: 1
Service: 1
They're always super nice !! Love their drinks and spicy pop corn chicken !
Atmosphere: 5
Food: 5
Service: 5
Never had their food. Service is fast and I love their slushies with the balls in them atmosphere is
Atmosphere: 4
Service: 5
Excelent service every thing is cleanGood
Atmosphere: 5
Food: 5
Service: 5
The vibes in here are very cozy and chill, the business is very clean inside, and the employees are all super nice! The drinks are made fresh and to order, the options they have are vast, and overall I'd come here again with my friends and family!P.s. any smoothie with strawberry poppers are my go to!
Atmosphere: 5
Food: 5
Service: 5
Really cute place. Friendly employees. The food and drinks are delicious too. A nice find. ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Squid Balls, Honeydew Cream Tea, Taro Cream Tea, Brown Sugar Cream Tea
Why does this egg roll look like this? I’m sure someone seen it before they sent the order out, why would you still serve this? I didn’t see this until I got home, I would have returned it if I checked before I left but I’ve always had a good experience here before. And the drinks are being made differently as well. Mine was completely bitter. Please check the food before distributing.
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
Just order delivery for their eggrolls and they are completely burned.
Food: 1
They'll sell you a cup full of ice if you dont pay attention and (scam) charge you for $10. Never going there again!!
Atmosphere: 1
Food: 1
Service: 1
So apparently this has happened to someone else and this problem hasn’t been addressed you guys are going to hurt someone. Hard metal wire in my drink this is what I discovered when I got to bottom in my cup small enough to fit through a straw I could have chocked and cut my throat and mouth on this.
They absolutely will not answer the phone for orders. I called while I was driving there to make an order and it rung continuously. I heard it ringing behind the counter when I walked in the door, nobody cared that it was ringing. They finally answered after I had made my order. There were workers behind the counter doing nothing while this happened
Atmosphere: 2
Food: 2
Service: 1
I love the boba tea! This is the best location opposed to the other one closer to me. Soothing drinks and relaxing atmosphere.Been going here for a year
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn Chicken, Tapioca, Brown Sugar Cream Tea