The head head huncho was as rude as possible.....must of had a bad day....won't go there again....it's ashame
Atmosphere: 1
Food: 3
Service: 1
Cynthia
The spiciest chicken nuggets so far. Haven’t been disappoint yet.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nuggets
Rhonda Davis
I drove through and ordered. After I paid the person at the window handed me my drink. I asked for a straw and he said: “Gimme a minute. I’ll put it in the bag”. As he handed me the bag he mumbled something about asking for a straw and I told him : yeah jackass, the straw goes with the drink. How rude! What a nasty attitude.
Atmosphere: 1
Food: 4
Service: 1
Ms G-baby
Craziness, do not order on the app ! They will take your money and say they didn’t receive your order in the computer and then your stuck without the money and No lunch…
Atmosphere: 1
Food: 1
Service: 1
Ms.Tawanna Espree
Went in for a deal offered in the app. Staff was attentive and courteous. I ordered Dave's classic single with / cheese, for a $1. It made my day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
A A
Manager Robert was very kind and professional. Highly recommend this location.
Julie Moran
When in about 8:30 and it was nice and quiet place to have
Food: 4
Service: 5
Recommended dishes: Fries, Salad
B P
If i could leave 0 stars i would. I got FOOD POISIONING from this wendys yesterday, Feb 19 2024. I got the big bag with the burger and immediately felt my body weaken. I have not been able to hold down ANYTHING for the past 20 hours. DO NOT EAT HERE. THEY DO NOT STORE FOOD PROPERLY AND SHOULD BE SUBJECT TO CITY INSPECTIONS IMMEDIATELY. THE EMPLOYEES DO NOT CARE ABOUT OTHERS WELL BEING!
Food: 1
Yonas
Wendy's employees engaged in inappropriate conversation openly, discussing explicit topics. Additionally, my order was mishandled, and despite the errors, I did not receive a refund, voucher, or replacement.
Atmosphere: 1
Food: 1
Service: 1
zicory foxx-bone't
The opener act as if she didn’t want to take care of.. i asked for a 2 for 3 and she told me she dose not offered that when it big as day on the menu and then shut the window in our face. And getting out the bed to come drive in the rain for Wendy’s breakfast that’s so hyped I’ll never eat here
my recent visit to Wendy's at 7215 Fondren Rd in Houston demands it. My interaction was with a manager who displayed a level of unprofessionalism I've never before encountered in a fast food establishment.Upon receiving my order, it became clear that there had been a mix-up. Mistakes happen, but the manager's reaction was shocking and unacceptable; she raised her voice at me. When respectfully confronted with the issue, I mentioned that I had a recording of my original order on my dashcam, and instead of addressing the matter calmly, her demeanor escalated.To make matters worse, both the quality and temperature of the food were subpar. The Jr. Bacon Cheeseburger that I eagerly awaited arrived cold, paired sadly with stale, hard bread. My nuggets, a usual go-to, were equally disappointing, evidently old and lacking any semblance of freshness or warmth — a trend that sadly continued with the French fries. They were not only tepid but also scant in quantity.It's a fundamental expectation when dining out, especially at a well-established chain like Wendy's, to receive food that is made-to-order and served with at least basic courtesy. My experience was far from this minimal standard. It was a confluence of poor customer service capped by unappetizing, poorly prepared food.I hope this feedback serves as a pivotal point for the staff at this location to reassess and improve both their service quality and food preparation standards. No customer should have to endure what I went through, nor receive the quality of food that I was presented with.In a competitive industry where customer satisfaction is key, I believe this Wendy's on Fondren Rd failed on all fronts during my visit. Customers deserve better, and I encourage the management to take constructive steps to ensure that such experiences are not repeated with anyone else.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nuggets, Fries, Sandwich
Me'ka Jay
Staff had no knowledge of the one cent special that was valid until 1/2/24Customer Service was lack
Service: 1
April Lipscomb
YALL FREAKING SUCK! Y’all gave my food away to the wrong driver and wouldn’t remake my food! Shame of y’all fr.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Sandwich
Jay
Service was good. I get inflation and all but come on. Shrinkflation… The chicken has shrunk alot. This is like value menu sized but I paid regular spicy chicken
Food: 1
Service: 5
Iann
No one sees him here, I try toForget and enjoy what's near, never toBelieve what's to come, I neverThought that would be the outcomeFinding a place full of life without painNo cause to complain in a life that I playedBut my eyes don't escape what I see insideEvery wall, every placeSomething dark is following me here without a traceIs it real, or in my head?I guess I'll find out when I wake up back home or deadDreadfully, terribly, something is amissBut I won't mind the feeling, it's all made up in my headDestiny's melody calling out to meSo what I'm gonna do is fall for youAnd walk out to the edgeNever the same, the hope I will drainFrom youInto the pit, I must admitI come anewTaking it further I find here a murderWith a piece of my mind as I'm caught intertwinedBetween the roads of what's modern or oldBringing together the past, an endeavorTo restore what I love and wipe foreverMemories held in a dark reverieEvery wall, every placeSomething dark is following you here without a traceIs it real, or in your head?I guess you'll find out when you wake up back home or deadDreadfully, terribly, something is amissBut don't you mind the feeling, it's all made up in your headDestiny's melody calling out to meBut what I need from you is to come closer to the edgeNever the same, the hope I will drainFrom youInto the pit, I must admitI come anew
The head head huncho was as rude as possible.....must of had a bad day....won't go there again....it's ashame
Atmosphere: 1
Food: 3
Service: 1
The spiciest chicken nuggets so far. Haven’t been disappoint yet.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nuggets
I drove through and ordered. After I paid the person at the window handed me my drink. I asked for a straw and he said: “Gimme a minute. I’ll put it in the bag”. As he handed me the bag he mumbled something about asking for a straw and I told him : yeah jackass, the straw goes with the drink. How rude! What a nasty attitude.
Atmosphere: 1
Food: 4
Service: 1
Craziness, do not order on the app ! They will take your money and say they didn’t receive your order in the computer and then your stuck without the money and No lunch…
Atmosphere: 1
Food: 1
Service: 1
Went in for a deal offered in the app. Staff was attentive and courteous. I ordered Dave's classic single with / cheese, for a $1. It made my day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Manager Robert was very kind and professional. Highly recommend this location.
When in about 8:30 and it was nice and quiet place to have
Food: 4
Service: 5
Recommended dishes: Fries, Salad
If i could leave 0 stars i would. I got FOOD POISIONING from this wendys yesterday, Feb 19 2024. I got the big bag with the burger and immediately felt my body weaken. I have not been able to hold down ANYTHING for the past 20 hours. DO NOT EAT HERE. THEY DO NOT STORE FOOD PROPERLY AND SHOULD BE SUBJECT TO CITY INSPECTIONS IMMEDIATELY. THE EMPLOYEES DO NOT CARE ABOUT OTHERS WELL BEING!
Food: 1
Wendy's employees engaged in inappropriate conversation openly, discussing explicit topics. Additionally, my order was mishandled, and despite the errors, I did not receive a refund, voucher, or replacement.
Atmosphere: 1
Food: 1
Service: 1
The opener act as if she didn’t want to take care of.. i asked for a 2 for 3 and she told me she dose not offered that when it big as day on the menu and then shut the window in our face. And getting out the bed to come drive in the rain for Wendy’s breakfast that’s so hyped I’ll never eat here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
my recent visit to Wendy's at 7215 Fondren Rd in Houston demands it. My interaction was with a manager who displayed a level of unprofessionalism I've never before encountered in a fast food establishment.Upon receiving my order, it became clear that there had been a mix-up. Mistakes happen, but the manager's reaction was shocking and unacceptable; she raised her voice at me. When respectfully confronted with the issue, I mentioned that I had a recording of my original order on my dashcam, and instead of addressing the matter calmly, her demeanor escalated.To make matters worse, both the quality and temperature of the food were subpar. The Jr. Bacon Cheeseburger that I eagerly awaited arrived cold, paired sadly with stale, hard bread. My nuggets, a usual go-to, were equally disappointing, evidently old and lacking any semblance of freshness or warmth — a trend that sadly continued with the French fries. They were not only tepid but also scant in quantity.It's a fundamental expectation when dining out, especially at a well-established chain like Wendy's, to receive food that is made-to-order and served with at least basic courtesy. My experience was far from this minimal standard. It was a confluence of poor customer service capped by unappetizing, poorly prepared food.I hope this feedback serves as a pivotal point for the staff at this location to reassess and improve both their service quality and food preparation standards. No customer should have to endure what I went through, nor receive the quality of food that I was presented with.In a competitive industry where customer satisfaction is key, I believe this Wendy's on Fondren Rd failed on all fronts during my visit. Customers deserve better, and I encourage the management to take constructive steps to ensure that such experiences are not repeated with anyone else.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nuggets, Fries, Sandwich
Staff had no knowledge of the one cent special that was valid until 1/2/24Customer Service was lack
Service: 1
YALL FREAKING SUCK! Y’all gave my food away to the wrong driver and wouldn’t remake my food! Shame of y’all fr.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Sandwich
Service was good. I get inflation and all but come on. Shrinkflation… The chicken has shrunk alot. This is like value menu sized but I paid regular spicy chicken
Food: 1
Service: 5
No one sees him here, I try toForget and enjoy what's near, never toBelieve what's to come, I neverThought that would be the outcomeFinding a place full of life without painNo cause to complain in a life that I playedBut my eyes don't escape what I see insideEvery wall, every placeSomething dark is following me here without a traceIs it real, or in my head?I guess I'll find out when I wake up back home or deadDreadfully, terribly, something is amissBut I won't mind the feeling, it's all made up in my headDestiny's melody calling out to meSo what I'm gonna do is fall for youAnd walk out to the edgeNever the same, the hope I will drainFrom youInto the pit, I must admitI come anewTaking it further I find here a murderWith a piece of my mind as I'm caught intertwinedBetween the roads of what's modern or oldBringing together the past, an endeavorTo restore what I love and wipe foreverMemories held in a dark reverieEvery wall, every placeSomething dark is following you here without a traceIs it real, or in your head?I guess you'll find out when you wake up back home or deadDreadfully, terribly, something is amissBut don't you mind the feeling, it's all made up in your headDestiny's melody calling out to meBut what I need from you is to come closer to the edgeNever the same, the hope I will drainFrom youInto the pit, I must admitI come anew
Atmosphere: 1
Food: 1
Service: 1