Once you get past the construction you will see it
Atmosphere: 5
Food: 5
Service: 5
Lawanda Gatson
Good experience, worker was polite and helpful with menu items. Food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Duran Hartford
The worst Wendy’s I have every went to the employee that had to take my order was the most rudest person I have ever met she went away from the order screen a lot of time when I tried to see what I ordered she gave the receipt to me when I gave it back takes it out my hand with the baddest attitude you can ask for my food was nasty it had left over blood in it and it was cold so if I was you never come back here or you’ll pay the price
Atmosphere: 1
Food: 1
Service: 1
Ih8nine
Horrible customer service.
Service: 1
josh mcguire
Check your order and bank statement if you stop by this location. Didn’t get any of my order correct and charged my card for someone else’s order. Yet on my receipt it was correct
Atmosphere: 1
Food: 1
Service: 1
KvshUzumaki
Went yesterday with my girlfriend and the establishment was ran by kids , Hispanic girl took my order and was giggling in the back the whole time taking my order , I figured my order was gone be messed up but I had hope , got my order had a drink that I didn’t order so it was the wrong order and just threw our food in 2 bags , please get an adult in this establishment
Atmosphere: 1
Food: 3
Service: 1
Noman Azam
Not really fan of Wendy’s anymore.
Atmosphere: 3
Food: 3
Service: 3
Eve Macpherson
10 min ago ordered & still no food.
Atmosphere: 5
Food: 5
Service: 3
Chad Simpson
Horrible. I repeat
Atmosphere: 1
Food: 1
Service: 1
Esmeralda Tristan
Went to this wendys since I was close to it. The manager was by herself doing drive thru but no one was helping the counter they said will be with you in a minute I saw her helping car after car after car and was there standing like close to 15 minutes and left the worst part that she was chatting away on her phone on speaker it was nothing important since I could hear the conversation. I would understand if it was something related with work or a family emergency but it wasn't. Well seems I won't go to this wendy's after all. Need better service.
Dietary restrictions: I just ordered large beef patties with salt only because I’m diabetic with food allergies. Wendy’s has the best beef burger hands down! Thank you Wendy’s Staff, location manager, and Franchiser!
Food: 5
Service: 5
Frank Sreshta
This Wendy’s is taking 20+ mins to complete and order. Told me that it was taking a while, but that was 15 mins ago.
Service: 1
jgr123 r
I order my food and waiting 30 minutes and didn't get my food.
Atmosphere: 1
Food: 1
Service: 1
Tre Turner
When I first moved here 2 years ago, I tried coming to this location and my food was never fresh nor made correctly so I started going to the location on Westheimer. I tried to give them a chance again for the last 2 or 3 weeks and EVERY SINGLE TIME I GO, I am told to pull in the mobile order spot and wait 5-10 minutes on my food and it is STILL NOT MADE CORRECTLY!!! I waited today for the 3rd time in the mobile order spot just for my food to STILL NOT be made correctly. This is ridiculous. You all need to correct your staff or something because there is no way I pay extra for my food to customize it, and it still not be made correctly after waiting for 10 minutes. I am not going to this location ANYMORE and will be going to the Westheimer location!
Atmosphere: 1
Food: 2
Service: 1
Jake Miller
This is usually my fave spot but today I bought two different chicken items one sandwich for myself and one order of nuggets for my kid. It was almost $30 and both items were DANGEROUSLY UNDERCOOKED.
Upon further research I see that this is not just a one time issue for me, but MANY reviews. I have to change my original 3 star to 1 star and I cannot come back anymore.
I suggest you look at the reviews here chronologically and you will see fake 5 star reviews covering authentic 1 stars all the way down
Once you get past the construction you will see it
Atmosphere: 5
Food: 5
Service: 5
Good experience, worker was polite and helpful with menu items. Food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
The worst Wendy’s I have every went to the employee that had to take my order was the most rudest person I have ever met she went away from the order screen a lot of time when I tried to see what I ordered she gave the receipt to me when I gave it back takes it out my hand with the baddest attitude you can ask for my food was nasty it had left over blood in it and it was cold so if I was you never come back here or you’ll pay the price
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service.
Service: 1
Check your order and bank statement if you stop by this location. Didn’t get any of my order correct and charged my card for someone else’s order. Yet on my receipt it was correct
Atmosphere: 1
Food: 1
Service: 1
Went yesterday with my girlfriend and the establishment was ran by kids , Hispanic girl took my order and was giggling in the back the whole time taking my order , I figured my order was gone be messed up but I had hope , got my order had a drink that I didn’t order so it was the wrong order and just threw our food in 2 bags , please get an adult in this establishment
Atmosphere: 1
Food: 3
Service: 1
Not really fan of Wendy’s anymore.
Atmosphere: 3
Food: 3
Service: 3
10 min ago ordered & still no food.
Atmosphere: 5
Food: 5
Service: 3
Horrible. I repeat
Atmosphere: 1
Food: 1
Service: 1
Went to this wendys since I was close to it. The manager was by herself doing drive thru but no one was helping the counter they said will be with you in a minute I saw her helping car after car after car and was there standing like close to 15 minutes and left the worst part that she was chatting away on her phone on speaker it was nothing important since I could hear the conversation. I would understand if it was something related with work or a family emergency but it wasn't. Well seems I won't go to this wendy's after all. Need better service.
Service: 1
Restaurantji Recommends
Dietary restrictions: I just ordered large beef patties with salt only because I’m diabetic with food allergies. Wendy’s has the best beef burger hands down!
Thank you Wendy’s Staff, location manager, and Franchiser!
Food: 5
Service: 5
This Wendy’s is taking 20+ mins to complete and order. Told me that it was taking a while, but that was 15 mins ago.
Service: 1
I order my food and waiting 30 minutes and didn't get my food.
Atmosphere: 1
Food: 1
Service: 1
When I first moved here 2 years ago, I tried coming to this location and my food was never fresh nor made correctly so I started going to the location on Westheimer. I tried to give them a chance again for the last 2 or 3 weeks and EVERY SINGLE TIME I GO, I am told to pull in the mobile order spot and wait 5-10 minutes on my food and it is STILL NOT MADE CORRECTLY!!! I waited today for the 3rd time in the mobile order spot just for my food to STILL NOT be made correctly. This is ridiculous. You all need to correct your staff or something because there is no way I pay extra for my food to customize it, and it still not be made correctly after waiting for 10 minutes. I am not going to this location ANYMORE and will be going to the Westheimer location!
Atmosphere: 1
Food: 2
Service: 1
This is usually my fave spot but today I bought two different chicken items one sandwich for myself and one order of nuggets for my kid. It was almost $30 and both items were DANGEROUSLY UNDERCOOKED.
Upon further research I see that this is not just a one time issue for me, but MANY reviews. I have to change my original 3 star to 1 star and I cannot come back anymore.
I suggest you look at the reviews here chronologically and you will see fake 5 star reviews covering authentic 1 stars all the way down
Atmosphere: 5
Food: 1
Service: 3
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