Wendy's
10953 Farm to Market 1960 Rd W, Houston
(281) 306-6767
Recent Reviews
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TERRIBLE DRIVE THRU SERVICE. order 30 minutes ahead of doing a mobile order because everyone knows they’ll never get it done on time. It’s fast food. Hire people who have decent people skills and not some mopey girls that don’t want to do their job.
Food: 1
Service: 1
Just ran in for a quick hamburger. Tried their new mushroom bacon burger. It was okay, but I miss the vegetables .
How is this location open? Group full of rejects 🤦🏽♀️ can't do the simple things like take our order 🙄 this location is disgusting. Close it down before they make the town sick 🤮
Atmosphere: 1
Food: 1
Service: 1
I vowed never to return to this Wendy’s after a bad experience years ago. But, feeling sick and needing food, I decided to give it another shot since I was already close by.
Atmosphere: 1
Food: 1
Service: 1
Did not do my Bacontor fries right had the whole strips on them 😒
Vegetarian options: Idc
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: 6 PC Chicken Nuggets
The gentleman that helped me was nice but the lady before him was very rude. She asked me if I was ready and then walked away. Just rude.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fries
I usually don’t leave reviews but this location pissed me off for the LAST time. Every time I go, the system is always down and I see that this is a common occurrence with other customers. I don’t believe the system is down, probably just lazy workers who don’t want to work.
Stay away from this breakfast. specially the burrito. they don't heat the tortilla...it suppose to be hot if is not hot everything else you put on it will be cold in no time. by the way they have the eggs already cooked and cold as ice.
Bed place to eat breakfast. love their burgers specially few years back when they use 50/50 meat🐄🐴😋😋
Guy in the drive thru window was eating. Not even trying to hide it. Just chomping away like it's acceptable. Nasty people.
Do not come here after dark. These ppl must be mentally slow. Just a bunch of teens smoking weed on the roof and then messing up all the orders.
Atmosphere: 1
Food: 1
Service: 1
Not sure what’s going on but hours reflect open but have been sitting in the drive thru for over 10 minutes without anyone acknowledging. Location says they open at 6 and here it is 630am. Worker said manager isn’t here. There’s not a password for her to get into the computer.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
I placed a mobile order for drive thru pick up. The food was good, but the service not so much. First of all, this is the third time I've been to this Wendy's after 9 p.m. and their frosty machine was not working - again. The drive thru person kept pushing that I could replace it with a soft drink, and repeated several times that I did not want another soft drink on top of the two that were already ordered. He offered nothing else - not a refund for the frost I had already paid for online, or any other food item. He seemed upset for not wanting another soft drink. I had to ask "can't you give me something else" and he wouldn't respond. I asked for a cookie instead to which he finally agreed to, begrudgingly. Customer service just seems to be dropping everywhere (there was a time when you were offered other food items for free). I believe they shut it down early for when they close, or just don't bother to refill it for the same reason. There was even one time that I came - just for some frosty's - and they were closed they said when I pulled up to the drive thru at 11 p.m. They close at midnight. Secondly, items were omitted from my mobile order. I included I wanted sweet & sour sauce for my chicken nuggets, but it was omitted. And I was asked to pull aside to wait for my order, and was also omitted napkins, straws for our drinks, and condiments for our fries. Not a big thing, but it added to the overall discrepancy of my mobile order. There is no point anymore in trying to rectify this with the store because it's more common place now that businesses/retailers/fast food restaurants just don't care anymore. You have to look for the locations that do it right, but it's not worth making the extra effort to go there most of the time. When it is, I'll go to the Wendy's on FM 1960 and West rd. who always have a working frosty machine - one of their big staples. Or I'll just go to the surrounding places near this Wendy's, like Dairy Queen.
Atmosphere: 3
Food: 5
Service: 2
Can't beat a biggie bag... THE
Atmosphere: 4
Food: 5
Service: 4
yall food b bussin ngl, but everytime i order yall take ya sweet ah time w the food n it be getting to my crib cold, 1st it say 20 min then yall stretch it to 30 like what b goin on in there ?♂️ cmon bru
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheeseburger, Fries, 6 PC Chicken Nuggets
I like to buy gift cards for Wendy's and then I purchase the biggie bags
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cheeseburger, Fries, Jr Cheeseburger
Refused to take our order at 11:40. Very rude, do not recommend coming here on the weekend bad service bad management.
Atmosphere: 1
Food: 1
Service: 1
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