Wendy's

14323 East Sam Houston Pkwy N, Houston
(832) 284-7742

Recent Reviews

Daidra Williams

1 star is too high to rate this Wendy’s. Worst food ever. Cold and tasteless. They bagged our food and didn’t bother to tell us it was done. No system to alert customers when food is ready. All workers seemed to be clueless.

Atmosphere: 1

Food: 1

Service: 1

Caitlyn Huddleston

Stopped in over an hour before the dining room closed and the door was locked, had to be let in by the people on their way out. Waited a good 5-10 minutes to order while one employee was leaning against the back counter staring at us with her arms foldedthe employee who helped us was polite but left in the middle of us ordering to give his friend free fries.Food took forever to come out even though they weren’t very busy, maybe 3 cars in the drive through, the sandwiches were hot but the fries were freezing cold, when we ordered nuggets they didn’t ask what sauce we wanted and gave us bbq. There was no ketchup

Atmosphere: 1

Food: 2

Service: 1

Ruben Cebrian

Food is amazing, of course, but the people that work here need to be more confident in what they do. i had to repeat my order up to 7 times just to order a ******* frosty and all that effort just for them not to have any

Atmosphere: 3

Food: 5

Service: 1

Tee Davis

Customer service wasn't great food was

Atmosphere: 3

Food: 5

Service: 3

chris hall

Love this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Celeste D.

Night service TERRIBLE. The lady took our order and we said all the food items and no one acknowledged what was just said. We said hello did you get any of that and she rudely responded I have someone at the window. Another man said I can take your order and same thing, he says nothing after we ordered. Finally after take 3 they took our order. The shorter Hispanic lady at the window should not be at the window. Horrible attitude and customer service. The sprite was spilling out the cup as she passed the drink and I asked for a napkin and she ignored me. I get this is just Wendy's so my expectations are so low but that service went below bare minimum of my lower expectations

Ruby Perez

So rude! The cashier with the green shirt was rushing us didn't let us talk? Plus she had a attitude never coming here

Atmosphere: 1

Food: 3

Service: 1

Marco Higgs

This Wendy’s sucks. We ordered food from there and when we got home we realized they didn’t fill our fries. There was less than half the quantity of a large fry that we ordered. When I tried to call them to get them to fix it, you can’t get a hold of anyone. The phone rings once and you get a generic message telling you to leave a message. This will be the last time I ever go there. There is always some problem there. Please hire employees that know how to do their job and be professional with your customers.

Atmosphere: 2

Food: 1

Service: 1

Felipe Mojica

Fast service, good selection. And you broke like am, Wendy's has great value staff always helping, cleaning. I go about 3 times a

Atmosphere: 5

Food: 5

Service: 5

Rida Khan

Horrible service and horrible food

Jason Swearington

I frequent this Wendy's location, especially for deliveries, and they consistently deliver top-notch service. The Biggie Deals, paired with cold beverages, are my go-to choices, and they never disappoint.Whether it's a quick drive-thru visit or a carry-out order, the crews at this Wendy's are always friendly, efficient, and make the experience enjoyable. Kudos to the Wendy's team for consistently providing excellent service!If you're a fan of Wendy's and appreciate a smooth and friendly fast-food experience, this location is highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, French Fries

Keila Briseno

They gave me a beyond raw sandwich and normally wouldn’t complain but I’m pregnant. They should be more careful about how they cook their food.

Food: 1

Krishan Karsan

Drive-through staff is entertaining.

Atmosphere: 5

Food: 5

Service: 5

Timothy Turnbow

Guy handed me my change back without even looking at me or saying have a good night. Fries were bland tasting.

Food: 2

Service: 1

Angel Taylor

Poor and slow service. My order was incorrect. I was asked to pull up in the drive-thru as they corrected my order. I sat there for 20 minutes before going in and asking a worker about my order. He informed me that he would bring it right out. Sat in my car for another 15 again and nothing. All I ordered was baconator fries! I just drove off. Line was way too long to go back inside again. Wasted time and money for nothing.

Atmosphere: 1

Food: 1

Service: 1

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