Wendy's

3910 Old Spanish Trl, Houston
(832) 652-3773

Recent Reviews

QueenyB72

Good customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts

Diana Stone

Good hot food

Geekchick Shar

Absolutely horrible, the worst food and service!!! I ordered a fish sandwich tonight which was totally inedible, just a waste of my money. The fish patty was burnt, I could barely bite into the sandwich and the patty was oil logged, had a strange taste to it, hardly had any lettuce on it. The lettuce that it did have on it was the core piece of the head of lettuce, 4 slices of pickles and no sauce detected ANYWHERE on the sandwich! SMH, the night crew act as if they had no clue that there was even a fish sandwich on the menu. Only positive thing I can say about this horrible fish sandwhich is, it came out piping HOT!! ? This location has lost my business. Eat at this Wendy's at your own risk!!! I'd rather take my business on over to MCDONALD. ?

Kp Reptiles

Amazing hamburgers ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries, Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches, Baconator

IfUKnoUkno Ivy

Of course if you live in the area you know that they're visual problems in the area but I come to post this because I have to work tonight. I literally just left there between 5:40pm and 6:20 p.m. they had us pull up and wait for the order only to give us the wrong order. Food is very cold. Doesn't taste very good. The best thing of the order was the drink The order consisted of two crispy chicken BLTs and three orders of regular chicken nuggets I knew they were going to mess up when the server didn't read back the order.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Spicy Chicken Nuggets, Crispy Chicken blt

Lauren Oliver

The day manager is rude. Employees are pretty courteous for one. Makes you dread going to the location having to deal with ego & attitude.

Atmosphere: 1

Service: 1

Briyah and Mariyah's World

terrible awful ?, this location should have been tore down or under new management. Workers have awful attitudes and got mad cause I want my money back for that mess they tried to give me twice NO MA'AM at this point keep that? and give me my

Atmosphere: 1

Food: 1

Service: 1

Zion McClellan

The food was as expected. There was very good food service. The food could have been better though.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Wendy’S French Fries, Baconator, Dave's

Adrian Johnson

The burgers dbl stack is soooooo small. They need to be ashamed of there self to sells such a small burger for 7 dollars not again.

Atmosphere: 4

Food: 1

Service: 3

Gunner Motley

Nice manager who's dedicated to speedy

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili

Lisa Covarrubias

The girl in the drive thru window was so rude. I’ve never had service like this. I told her in the drive thru window I had a mobile order that and she said to pull up. At the window, she told me you can get down for a mobile order. I said well I’m here can I just have it now it’s paid for I’ve never had to get down. She again repeated for me to get down to grab a mobile order. Why would I get down when I’ve been waiting and was told to pull forward? She made me pull forward away from the drive thru window and I’m still waiting 30 minutes later. I never received my food.

Service: 1

Andrea Perez

Don't forget your debit card here, because you won't get it back. I didn't get mine back in the drive thru, and all my funds were used nearby.Always try to avoid this location, but was nearby.Terrible customer service. Rushing you through your order. Rolling their eyes when you ask for extra sauce.

Atmosphere: 1

Service: 1

Adoreun Pratt

Maurice was amazing! Accommodating, patient, and thorough. Very

Service: 5

Lakesha Walker

THE MANAGER ON DUTY WAS VERY LOUD AND RUDE NAME WAS KENDRA I WAITED THIRTY MINUTES FOR A BIGGIE BAG AND IT WAS

Atmosphere: 1

Food: 1

Service: 1

Aaliyah Clark

My name is Aaliyah I haven’t had Wendy’s in a while so I decided to go to this location and when I tell you I had the worst customer service the lady in the drive thru was rued and she locked the inside after I tried to come back in and ask for a sauce for my food she directed me to go to the drive thru window which I wait 2 to 5 seconds for this women to tell her son to give me a sauce that doesn’t even work their meanwhile she continued to eat her food because I seen her through the window I love Wendy’s but I’m not ever going to this location

Atmosphere: 4

Food: 1

Service: 1

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