Worst customer service ever especially at 4am for the people heading to work the workers just be more kind. Maybe they upset they work overnight but came through and “Alexis” was very rude and not polite at all. This is not the customer service of “leadership “that should be in a drive through window in a public place
Atmosphere: 4
Food: 2
Service: 1
Miguel Torres
Worst wathaburger i been to, lines take forever
Atmosphere: 1
Food: 1
Service: 1
Mel Mott
Quick and friendly crew working this morning.
Atmosphere: 5
Food: 4
Service: 5
Albert Vela
Very good breakfast!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whataburger Whatameal with Onion Rings, Cinnamon Roll, Grilled Chicken Sandwich, Whataburger, French Fries, Cookie
Lesley Williams
Cold ass food, and got order wrong
Atmosphere: 1
Food: 1
Service: 1
Omaira Sosa
They should hire staff to deal with the public. That they are kind, of all the times I have visited the place, no one treats you with kindness
Atmosphere: 3
Food: 5
Service: 2
Elias Velez
Took an hour to make 2 burgers and some wings, and forgot the honey butter and the condiments. Staff was ok
Atmosphere: 1
Food: 1
Service: 1
Santiago R. Rodriguez
Driver thru took forever and they didn’t even get order correct. Had to drive back to get corrected
Atmosphere: 1
Food: 4
Service: 1
lu
Staff are lazy and don't care about their jobs. Waited for 5 minutes nobody in line and theu couldn't take my order. It wasn't busy. Never coming back to this whataburger.
Atmosphere: 1
Food: 1
Service: 1
Manuel Castillo (Manny)
Used to be good. Lately they have been serving old black patties and the service has been going downhill
I ordered a salad through the drive-through when I was on my lunch break. I got back to my job, and they did not put anything in there for me to eat the salad with. Thankfully, we had some at work. But really? It's a salad. I'm supposed to eat it with my fingers?
Parking: It's so busy and congested and people waiting in their cars on the curb to get their food.
Food: 4
Service: 2
Steve Esparza
I ordered me a number 1 with Cheese and a medium onion rings with medium fries 🍟 and a large drink They charged me for a large fries and a drink The girl who worked the drive through Windows doesn't know how to take an order on top of all that my Number 1 with Cheese the meat was so very cold it was so nasty to eat
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whataburger, French Fries
Carmen
0 customer service from the drive thru to the paying window and receiving my order.
Atmosphere: 1
Service: 1
Mandie Trahan
We stopped by this location and was promptly greeted us. We ordered, my child ordered her plain cheeseburger which she stated she only wanted meat and cheese, we got our cups and the lady gave us the code to the bathroom and we sat down. It was odd we needed a code to enter the bathroom.
When we got our food my kids burger was wrong. When I took it back to the front, the manager wanted to see it. She told me plain means no veggies. Either way, when you tell the cashier only meat and cheese it means only meat and cheese. We do not know WHATABURGERS lingo with plain and dry. That is not MY responsibility to know YOUR terminology. It took almost ten more minutes to get another burger. I did not appreciate being spoken to this way by the manager. We ordered it correctly. Please explain to your staff to LISTEN and to explain everything correctly.
Worst customer service ever especially at 4am for the people heading to work the workers just be more kind. Maybe they upset they work overnight but came through and “Alexis” was very rude and not polite at all. This is not the customer service of “leadership “that should be in a drive through window in a public place
Atmosphere: 4
Food: 2
Service: 1
Worst wathaburger i been to, lines take forever
Atmosphere: 1
Food: 1
Service: 1
Quick and friendly crew working this morning.
Atmosphere: 5
Food: 4
Service: 5
Very good breakfast!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whataburger Whatameal with Onion Rings, Cinnamon Roll, Grilled Chicken Sandwich, Whataburger, French Fries, Cookie
Cold ass food, and got order wrong
Atmosphere: 1
Food: 1
Service: 1
They should hire staff to deal with the public. That they are kind, of all the times I have visited the place, no one treats you with kindness
Atmosphere: 3
Food: 5
Service: 2
Took an hour to make 2 burgers and some wings, and forgot the honey butter and the condiments. Staff was ok
Atmosphere: 1
Food: 1
Service: 1
Driver thru took forever and they didn’t even get order correct. Had to drive back to get corrected
Atmosphere: 1
Food: 4
Service: 1
Staff are lazy and don't care about their jobs. Waited for 5 minutes nobody in line and theu couldn't take my order. It wasn't busy. Never coming back to this whataburger.
Atmosphere: 1
Food: 1
Service: 1
Used to be good. Lately they have been serving old black patties and the service has been going downhill
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I ordered a salad through the drive-through when I was on my lunch break. I got back to my job, and they did not put anything in there for me to eat the salad with. Thankfully, we had some at work. But really? It's a salad. I'm supposed to eat it with my fingers?
Parking: It's so busy and congested and people waiting in their cars on the curb to get their food.
Food: 4
Service: 2
I ordered me a number 1 with Cheese and a medium onion rings with medium fries 🍟 and a large drink
They charged me for a large fries and a drink
The girl who worked the drive through Windows doesn't know how to take an order on top of all that my Number 1 with Cheese the meat was so very cold it was so nasty to eat
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whataburger, French Fries
0 customer service from the drive thru to the paying window and receiving my order.
Atmosphere: 1
Service: 1
We stopped by this location and was promptly greeted us. We ordered, my child ordered her plain cheeseburger which she stated she only wanted meat and cheese, we got our cups and the lady gave us the code to the bathroom and we sat down. It was odd we needed a code to enter the bathroom.
When we got our food my kids burger was wrong. When I took it back to the front, the manager wanted to see it. She told me plain means no veggies. Either way, when you tell the cashier only meat and cheese it means only meat and cheese. We do not know WHATABURGERS lingo with plain and dry. That is not MY responsibility to know YOUR terminology. It took almost ten more minutes to get another burger.
I did not appreciate being spoken to this way by the manager. We ordered it correctly. Please explain to your staff to LISTEN and to explain everything correctly.
Atmosphere: 3
Food: 3
Service: 3
Excellent food
Atmosphere: 2
Food: 4
Service: 3
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