I ordered curbside and it just so happens to be raining and the inconsiderate manager on duty tells the associate delivering the food to tell me that next time I can come in since it’s raining. 1) I have no control over the rain. 2) if curbside shouldn’t be available online. Y’all don’t know what people are doing or have going that they decide to pick up curbside. The drive through at Whataburger is always long and everyone knows it’s a wait. If I prefer to get curbside and it’s raining it’s your job to still deliver the food. They had their associate not even greet me and tell me how I should come in next time because it’s raining after they waited extra long to even bring me my order. This is ridiculous. Have good customer service no matter how the weather is. Won’t be back again. Eat at another location.
Atmosphere: 1
Service: 1
Scott Thomas
Yet another example of check your stuff before you leave. Shake was wrong - got banana not vanilla Chicken Sandwich was spicy, not regular.
I don't know how or why WB consistently messes up orders.
Defiantly won't be back to this location.
Atmosphere: 2
Food: 1
Service: 3
Thomas E
Y'all have to get Andrewnisha out of there. She either hates her job or hates people but she couldn't have been more rude.
Atmosphere: 1
Food: 1
Service: 1
Thedies Broussard
Drive through was packed, got my food fries cold
J Bezzie
Just check your bag before you leave.. thank me later, and ease up on the salt.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Onion Rings, Monterey Melt
Kimberly Lee
Check your order. It ridiculous that the staff dont get your order right. I asked for a Carmel Ice coffee and requested extra Carmel. Well, guess what, I didn't even get any Carmel in the coffee. It tastes like milk! Nasty! Need better training and Managers need to monitor staff!
Marie
I ordered scrambled eggs, got burned white eggs, missing part of my order. UGH. Paid $14 for bad food.
Atmosphere: 1
Food: 1
Washington Lee
This place is terrible in the Morning!!
Homeless people Everywhere in your face at the entrance door. They take all day to give you your order. Whataburger sells good breakfast just THIS LOCATION is trash!!
Atmosphere: 1
Food: 5
Service: 1
Wilhelm Flailer (Houston Nightowl)
This Whataburger is excellent as far as the food and the staff go. I’d recommend it to anyone for those reasons alone.
Unfortunately, the area has a problematic history and atmosphere due to the surrounding hotels, and the indigent crisis under the bridge and the area
Atmosphere: 2
Food: 5
Service: 5
Heather Reumert
The food was simple but messy 😕 just two sandwiches and the sausage egg biscuit was not good. And the biscuit was stale
Ordered a burger with no onions and grilled jalapeños. Got a huge handful of onions and no jalapeño.
Atmosphere: 3
Food: 4
Service: 2
Gabriel Riva
Slowest drive threw I have ever gone threw.25 min .Due these poeple know the meaning of fast food.There a joke
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burger
Victoria V
Took a while to get order and no one was patient or kind. When we got our order the patty melt had two curly long hairs in it one blonde and one red or orange it was disgusting and our fries were cold!
Atmosphere: 1
Food: 1
Service: 1
Rubie Ducrest
JEWLEZ G service is absolutely trash‼️ highly not recommended ‼️pass this location up and go to the next one ,the service is not worth you spending nearly $30 on 2 fast food meals . Someone should really look into retraining her or just throw the whole cashier away. Im disgusted with this location.
I ordered curbside and it just so happens to be raining and the inconsiderate manager on duty tells the associate delivering the food to tell me that next time I can come in since it’s raining. 1) I have no control over the rain. 2) if curbside shouldn’t be available online. Y’all don’t know what people are doing or have going that they decide to pick up curbside. The drive through at Whataburger is always long and everyone knows it’s a wait. If I prefer to get curbside and it’s raining it’s your job to still deliver the food. They had their associate not even greet me and tell me how I should come in next time because it’s raining after they waited extra long to even bring me my order. This is ridiculous. Have good customer service no matter how the weather is. Won’t be back again. Eat at another location.
Atmosphere: 1
Service: 1
Yet another example of check your stuff before you leave.
Shake was wrong - got banana not vanilla
Chicken Sandwich was spicy, not regular.
I don't know how or why WB consistently messes up orders.
Defiantly won't be back to this location.
Atmosphere: 2
Food: 1
Service: 3
Y'all have to get Andrewnisha out of there. She either hates her job or hates people but she couldn't have been more rude.
Atmosphere: 1
Food: 1
Service: 1
Drive through was packed, got my food fries cold
Just check your bag before you leave.. thank me later, and ease up on the salt.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Onion Rings, Monterey Melt
Check your order. It ridiculous that the staff dont get your order right. I asked for a Carmel Ice coffee and requested extra Carmel. Well, guess what, I didn't even get any Carmel in the coffee. It tastes like milk! Nasty! Need better training and Managers need to monitor staff!
I ordered scrambled eggs, got burned white eggs, missing part of my order. UGH. Paid $14 for bad food.
Atmosphere: 1
Food: 1
This place is terrible in the Morning!!
Homeless people Everywhere in your face at the entrance door. They take all day to give you your order. Whataburger sells good breakfast just THIS LOCATION is trash!!
Atmosphere: 1
Food: 5
Service: 1
This Whataburger is excellent as far as the food and the staff go. I’d recommend it to anyone for those reasons alone.
Unfortunately, the area has a problematic history and atmosphere due to the surrounding hotels, and the indigent crisis under the bridge and the area
Atmosphere: 2
Food: 5
Service: 5
The food was simple but messy 😕 just two sandwiches and the sausage egg biscuit was not good. And the biscuit was stale
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Ordered a burger with no onions and grilled jalapeños. Got a huge handful of onions and no jalapeño.
Atmosphere: 3
Food: 4
Service: 2
Slowest drive threw I have ever gone threw.25 min .Due these poeple know the meaning of fast food.There a joke
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burger
Took a while to get order and no one was patient or kind. When we got our order the patty melt had two curly long hairs in it one blonde and one red or orange it was disgusting and our fries were cold!
Atmosphere: 1
Food: 1
Service: 1
JEWLEZ G service is absolutely trash‼️ highly not recommended ‼️pass this location up and go to the next one ,the service is not worth you spending nearly $30 on 2 fast food meals . Someone should really look into retraining her or just throw the whole cashier away. Im disgusted with this location.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burger
Good place for a quick bite.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whataburger Cheeseburger, Burger, Sandwich
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