Just say u didn’t want to make it …I’ll eat whataburger over any burger spot…I just won’t do it at night anymore
Food: 1
Tracy Lane
I put in a mobile order at 2:22am and arrived at this location at 2:29am. Was told to proceed to Lane B
40 minutes go by and not a single person came out with the food. At this point, I was stupid for waiting that long but I tend to give people the benefit of the doubt. I drive back around to the drive thru and was told they ‘just’ got the order. I wasn’t born yesterday and this isn’t the first time either
Service: 1
Princess Peaches
We walked in pretty late and had an amazing experience. From the minute we walked in the lady gave us the bathroom code as she seen we had to use the bathroom which was super nice and awesome. Then the gentleman took our order the food was delicious and hot. Great experience here. You all did an amazing job tonight we appreciate everything you all do very very much.
Atmosphere: 5
Food: 5
Service: 5
Nicole Carter
Got a breakfast on a bun meal this morning before work and request no meat just egg and cheese. I am now at work ready to eat my sandwich and it's no egg only meat. The order was eung up correctly according to my receipt, but somehow the cook prepared my sandwich wrong. Now I can't leave work to bring it back for the correct sandwich. So frustrating 😡
Leo Ney
Food is always fresh, good, and consistent. Staff is friendly and go out of their way to assist.
Atmosphere: 5
Food: 5
Service: 5
The Savage Savant
Quality downhill. Investors ruined it.
Atmosphere: 2
Food: 2
Service: 2
Blue Horse
They normally do a pretty good job here but recently I ordered a few items for breakfast, the honey butter chicken biscuit, a double meat Whataburger Jr dry with no lettuce added jalapeño extra diced onions and 2 biscuits & gravy one with a jalapeño biscuit. I’ve been ordering biscuits and gravy not super consistently throughout my life but many times and first had them 23 years ago now. This was the worst of them all, the gravy had so much grease it was yellow color. Biscuits and gravy should not have any grease at all in it. Whoever made this batch does not know what they’re doing at all or just doesn’t care. Both gravy’s were inedible. I had to throw them away.
Food: 2
Abdiel Hernandez
If you want a nice safe environment where people are respectful do not come here
Atmosphere: 1
Food: 1
Service: 1
Rhonda Cuellar
Crave this place at least once or twice a week. I go so often in the mornings the lady behind the register knows my name.
Atmosphere: 5
Food: 5
Service: 5
Britany Bianca
Long lines Rude mouthy employees 0 active listening skills
And then having the nerve after I’ve waited 10 minutes in line to give my order to ask me if I want to eat there- To which I replied, I don’t and drove off. I’ll drive 15 minutes to another Whataburger before I ever visit this location again. Whataburger needs to bring back secret shoppers.
Worker in the front tonight just preparing bags at the register has a horrible attitude. If you don’t like your job you can leave. No greeting just “you here for pick up?” *walks away* plops shake down “that it?” Lucky I come here often and don’t want my food spit in.
Dottie Royston
I love Whataburger but the hamburger I bought yesterday was almost raw.I couldn't eat it.
Atmosphere: 5
Food: 5
Service: 5
Melanie Robey
Super slow & rude ladies working the line
Atmosphere: 1
Food: 1
Service: 1
Jerwis Pacheco
6 employees at counter and no one matters move on 4 take my order around like 5 long minutes i just came out again
Atmosphere: 1
Food: 1
Service: 1
Dezzi jacks
I had a terrible experience at this location. I attempted to use a newspaper coupon twice, as I had done before, by placing two separate orders—one for me and one for my husband, who wasn’t present. This time, I was told I could only use the coupon once and that it had to be taken away, despite no such rule being listed on the coupon. When I asked for a supervisor, Mariana Perez, she insisted it was store policy and refused to let me use it twice. I asked to see the coupon's fine print, which confirmed no mention of a one-time use rule. When I pointed this out, she said it was simply "store policy" and blamed it on cashier training. I requested my food so I could leave, but she asked for my receipt, which felt unnecessary since the system already tracks transactions. I feared she might try to refuse to give me the food I paid for. This was the worst customer service I’ve ever experienced. A supervisor should prioritize customer satisfaction, not argue over unclear policies. If I’d been informed of the policy earlier, this issue could’ve been avoided. I request a follow-up and expect compensation for this poor experience.
Just say u didn’t want to make it …I’ll eat whataburger over any burger spot…I just won’t do it at night anymore
Food: 1
I put in a mobile order at 2:22am and arrived at this location at 2:29am. Was told to proceed to Lane B
40 minutes go by and not a single person came out with the food. At this point, I was stupid for waiting that long but I tend to give people the benefit of the doubt. I drive back around to the drive thru and was told they ‘just’ got the order. I wasn’t born yesterday and this isn’t the first time either
Service: 1
We walked in pretty late and had an amazing experience. From the minute we walked in the lady gave us the bathroom code as she seen we had to use the bathroom which was super nice and awesome. Then the gentleman took our order the food was delicious and hot. Great experience here. You all did an amazing job tonight we appreciate everything you all do very very much.
Atmosphere: 5
Food: 5
Service: 5
Got a breakfast on a bun meal this morning before work and request no meat just egg and cheese. I am now at work ready to eat my sandwich and it's no egg only meat. The order was eung up correctly according to my receipt, but somehow the cook prepared my sandwich wrong. Now I can't leave work to bring it back for the correct sandwich. So frustrating 😡
Food is always fresh, good, and consistent. Staff is friendly and go out of their way to assist.
Atmosphere: 5
Food: 5
Service: 5
Quality downhill. Investors ruined it.
Atmosphere: 2
Food: 2
Service: 2
They normally do a pretty good job here but recently I ordered a few items for breakfast, the honey butter chicken biscuit, a double meat Whataburger Jr dry with no lettuce added jalapeño extra diced onions and 2 biscuits & gravy one with a jalapeño biscuit. I’ve been ordering biscuits and gravy not super consistently throughout my life but many times and first had them 23 years ago now. This was the worst of them all, the gravy had so much grease it was yellow color. Biscuits and gravy should not have any grease at all in it. Whoever made this batch does not know what they’re doing at all or just doesn’t care. Both gravy’s were inedible. I had to throw them away.
Food: 2
If you want a nice safe environment where people are respectful do not come here
Atmosphere: 1
Food: 1
Service: 1
Crave this place at least once or twice a week. I go so often in the mornings the lady behind the register knows my name.
Atmosphere: 5
Food: 5
Service: 5
Long lines
Rude mouthy employees
0 active listening skills
And then having the nerve after I’ve waited 10 minutes in line to give my order to ask me if I want to eat there- To which I replied, I don’t and drove off. I’ll drive 15 minutes to another Whataburger before I ever visit this location again. Whataburger needs to bring back secret shoppers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worker in the front tonight just preparing bags at the register has a horrible attitude. If you don’t like your job you can leave. No greeting just “you here for pick up?” *walks away* plops shake down “that it?” Lucky I come here often and don’t want my food spit in.
I love Whataburger but the hamburger I bought yesterday was almost raw.I couldn't eat it.
Atmosphere: 5
Food: 5
Service: 5
Super slow & rude ladies working the line
Atmosphere: 1
Food: 1
Service: 1
6 employees at counter and no one matters move on 4 take my order around like 5 long minutes i just came out again
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience at this location. I attempted to use a newspaper coupon twice, as I had done before, by placing two separate orders—one for me and one for my husband, who wasn’t present. This time, I was told I could only use the coupon once and that it had to be taken away, despite no such rule being listed on the coupon. When I asked for a supervisor, Mariana Perez, she insisted it was store policy and refused to let me use it twice. I asked to see the coupon's fine print, which confirmed no mention of a one-time use rule. When I pointed this out, she said it was simply "store policy" and blamed it on cashier training. I requested my food so I could leave, but she asked for my receipt, which felt unnecessary since the system already tracks transactions. I feared she might try to refuse to give me the food I paid for. This was the worst customer service I’ve ever experienced. A supervisor should prioritize customer satisfaction, not argue over unclear policies. If I’d been informed of the policy earlier, this issue could’ve been avoided. I request a follow-up and expect compensation for this poor experience.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Whataburger
Loading...