Whataburger
2720 W Sam Houston Pkwy S, Houston
(713) 782-6941
Recent Reviews
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Waiting in drive thru for over 30 min nobody is saying a single word
Service: 1
The food quality at this particular location is always fresh and good. However, they do stay pretty busy and sometimes they may forget items in your order, so always double check. Other than that, it's a decent Whataburger to eat at.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burger, Onion Rings, Mushroom Swiss, French Fries
Every time I get my burger is cold, I never ordered from here again, why you give cold?
Mariah is very rude and has 0 customer service. Totally should not be doing this kind of work.
Atmosphere: 1
Food: 1
Service: 1
Just say u didn’t want to make it …I’ll eat whataburger over any burger spot…I just won’t do it at night anymore
Food: 1
I put in a mobile order at 2:22am and arrived at this location at 2:29am. Was told to proceed to Lane B
40 minutes go by and not a single person came out with the food. At this point, I was stupid for waiting that long but I tend to give people the benefit of the doubt. I drive back around to the drive thru and was told they ‘just’ got the order. I wasn’t born yesterday and this isn’t the first time either
Service: 1
We walked in pretty late and had an amazing experience. From the minute we walked in the lady gave us the bathroom code as she seen we had to use the bathroom which was super nice and awesome. Then the gentleman took our order the food was delicious and hot. Great experience here. You all did an amazing job tonight we appreciate everything you all do very very much.
Atmosphere: 5
Food: 5
Service: 5
Got a breakfast on a bun meal this morning before work and request no meat just egg and cheese. I am now at work ready to eat my sandwich and it's no egg only meat. The order was eung up correctly according to my receipt, but somehow the cook prepared my sandwich wrong. Now I can't leave work to bring it back for the correct sandwich. So frustrating 😡
Food is always fresh, good, and consistent. Staff is friendly and go out of their way to assist.
Atmosphere: 5
Food: 5
Service: 5
Quality downhill. Investors ruined it.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
They normally do a pretty good job here but recently I ordered a few items for breakfast, the honey butter chicken biscuit, a double meat Whataburger Jr dry with no lettuce added jalapeño extra diced onions and 2 biscuits & gravy one with a jalapeño biscuit. I’ve been ordering biscuits and gravy not super consistently throughout my life but many times and first had them 23 years ago now. This was the worst of them all, the gravy had so much grease it was yellow color. Biscuits and gravy should not have any grease at all in it. Whoever made this batch does not know what they’re doing at all or just doesn’t care. Both gravy’s were inedible. I had to throw them away.
Food: 2
If you want a nice safe environment where people are respectful do not come here
Atmosphere: 1
Food: 1
Service: 1
Crave this place at least once or twice a week. I go so often in the mornings the lady behind the register knows my name.
Atmosphere: 5
Food: 5
Service: 5
Long lines
Rude mouthy employees
0 active listening skills
And then having the nerve after I’ve waited 10 minutes in line to give my order to ask me if I want to eat there- To which I replied, I don’t and drove off. I’ll drive 15 minutes to another Whataburger before I ever visit this location again. Whataburger needs to bring back secret shoppers.
Atmosphere: 1
Food: 1
Service: 1
Worker in the front tonight just preparing bags at the register has a horrible attitude. If you don’t like your job you can leave. No greeting just “you here for pick up?” *walks away* plops shake down “that it?” Lucky I come here often and don’t want my food spit in.
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