Whataburger
3624 Old Spanish Trl, Houston
(713) 748-8823
Recent Reviews
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Very expensive,very
Atmosphere: 2
Food: 4
Service: 4
By far the slowest and unorganized fast food restaurant. Wait times for food is 10mins minimum and usually the orders are wrong.
Atmosphere: 2
Food: 3
Service: 2
Excellent customer service and construction impeded entrance, but didn't matter. Good food and smiling face make a difference...eased the pain of construction in the area..
Atmosphere: 5
Food: 5
Service: 5
Slow service even even it's not busy. Most employees are rude
Atmosphere: 1
Food: 3
Service: 1
Best burgers
Atmosphere: 3
Food: 5
Service: 5
Worst service we have waited for ever in line
Atmosphere: 1
Food: 1
Service: 1
The Dr.Pepper BlackBerry shake is so good.
Atmosphere: 4
Food: 5
Service: 5
Good food and customer service
Atmosphere: 4
Food: 4
Service: 4
Understaffed during its busiest times. Order breakfast this past Sunday for curbside and had to go inside to get it, but it took them 30 minutes for an order placed an hour before.
Atmosphere: 4
Food: 3
Service: 2
Horrible customer service why people waiting for their food they going back and forth with each other!ridiculous
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
There's always hot food and friendly people.
Atmosphere: 5
Food: 5
Service: 5
The worst experience ever. The drive thru line was long going outside around the establishment the night crew was more worried about getting out of their shift by 6 am they had two employees come outside with tablets to take everyone's orders. The inside dinning area was closed to the public and all the chairs were on the tables. I somehow got skipped by 9 other customers that had ordered after me and was racially discriminated by the night staff simply because I was Hispanic while everyone that was African American got served quickly and passed on ahead of me and my spouse and I were left to be served til the very end and the night staff was of African American decent. The lady was very rude and shut the drive thru window on me simply because I was asking about the status on our food ordered especially since I had already paid for it earlier. Totally unacceptable unprofessional
Atmosphere: 1
Food: 2
Service: 1
Terrible service, they're so lazy, they take way too long
Always wait forever
I’ve only visited this Whataburger twice and both times were curbside pickup orders. They take forever for curbside. I waited over twenty minutes for spicy chicken sandwich with veggies that were already going bad! Mushy tomatoes that just fell apart and wilted mushy lettuce…borderline rotted. Clearly the workers care very little about the quality of their ingredients but at least they’re nice…
Atmosphere: 2
Food: 1
Service: 1
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