Whataburger

7418 S Sam Houston Pkwy W, Houston
(713) 283-1070

Recent Reviews

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Kelly Sampson

Nice and clean, Sweet and Spicy Burger was good.

Atmosphere: 5

Food: 5

Service: 5

rumadrid13

This place is trash! Waited almost an hour to get my food on curbside. I had to go inside and tell them I had an online order

Valeska Reyes

Terrible service. Two women, one named Liza and the other with purple hair, were very rude. They shouldn't work in customer service if they don't like it. Terrible staff .

Atmosphere: 1

Food: 2

Service: 1

Ice OG

My experience was horrible , don’t recommend this whataburger at all , white girl at the front is very rude , her name is Liza , she was making faces and was talking about the costumers , i sat and watched how she had a long line and was told by her manager to stay focus on her duty because she’ll wonder off talking with her friend with purple hair( black girl ). Purple hair girl would give off the orders and wouldn’t even kindly give you the food she would just toss it in the table as if she’s making us a favor of bringing it. Very rude staffs with no costumer service manners. Food shouldn’t take over 35 mins , it wasn’t even hot . They need to start firing ppl there .

Atmosphere: 1

Food: 3

Service: 1

Kae Shon

Always slow and good cold food

Food: 1

Melissa Grant

I just had a great experience, after giving up on fast food. But I fooled myself, thanks to Mr. Silva always having a positive attitude to ensure that everything goes right with his customers… aka me.

Atmosphere: 5

Food: 5

Service: 5

Kora Gonzalez

Never been to a Whataburger so slow, but at least food came out hot and fresh.
Update my burger came out cold, but my husband’s burger, fries and union rings came out hot. We paid for Ranch and didn’t receive it. Also note sodas were bland & flat.

Ryan Bennett

If I was you I would just go to the next Whataburger, I dined this location frequent and they have issues for breakfast lunch and dinner with production. As an outsider perspective it might be due to the revolving door of employees over there caused by bad management. If you're just by yourself and you come in for a Whataburger it'll take you about 30 minutes to get out of there. The app needs a lot of work and barely communicates to the Whataburger's correctly. There are still a good locations but this one is a waste of your time. I've yet to get a hot meal from this place even while waiting for a long time.

Diego

honestly this whataburger was probably one of the best ive been too i walked in with my family (6 of us) and we just so happened to get lucky and get a table with 6 chairs and the food came out quick good customer service they pay attention

Atmosphere: 5

Food: 5

Service: 5

Katherine King

The worker is not friendly there. They sell old food grease is not changed, I, ask for my money back manager told me she not going to give my money back, so, I, call corporate to get my money back, I, wouldn't be going back to this whataburger again.

Atmosphere: 1

Food: 1

Service: 1

Papakuj

My order was taken and delivered correctly but it took too long to get through the drive through. I am fing that Whataburgers everywhere are getting slower and slower. I am going there much less often.

Food: 5

Service: 4

Adam Soliman

Worst drive through I’ve ever been in. 1+ hour wait for 4 cars. Food was cold telling me it was sitting there already. Will never return to this location.

Atmosphere: 1

Food: 1

Service: 1

Lex Harrison

Saturday morning, Nov 8th was the day of my visit. I cannot imagine what life can be like for these young generation nowadays but when I say from the start of my order being taken to the time I received my order it was great. As I was waiting at the window I was taking a glance inside and I seen lots of motion in there. I seen the young man Jeremy making sodas, shakes all at once. I noticed a manager I believe it was since he was wearing a different uniform that was very hands on and being helpful. Despite of longer wait than usual, it was evident that they were working together and in a well environment.
Thank you Whataburger, I’ll always come here for my bob on bun.

Atmosphere: 5

Food: 5

Service: 5

J. Fire

20 minutes wait at drive thru Nov 8 at 11pm
Just avoid this place..

Atmosphere: 1

Food: 1

Service: 1

Starlet Reed

Great Service and Great Food

Atmosphere: 5

Food: 5

Service: 5

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