Was very polite and quick to help us out. Burgers good as always!
Atmosphere: 5
Food: 5
Service: 5
Eric Stewart
Great store
Atmosphere: 5
Food: 5
Service: 5
Miguel Razo
Great service keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Don Juarez
Food was amazing love the fries with the spicy ketchup! The atmosphere was very welcoming the place was clean and the workers were very polite, Kyra assisted me with my order and she gave me a really good recommendation on what to try. I will definitely be returning to this location, 5 STARS!
Atmosphere: 5
Food: 5
Service: 5
Lando Hudson
The manager kyra is the besttttt I love her and the team keep up the great work
Atmosphere: 5
Food: 5
Service: 5
dee
Fast service, fresh food
Atmosphere: 5
Food: 5
Service: 5
Carlos Perez
I spent many yrs in the fast food industry and consider myself fairly knowledgeable in the operations of these places. In my opinion this is the worst whataburger in the area. I love the product and must of them have great people working. I visited the counter and no one was there. A manager was closed by but didn’t acknowledged me. The cashier was counting his till with the back to the counter so he didn’t hear or see me. A lady went from the kitchen to the lobby to deliver food to a table and continued a conversation with another team member, made eye contact eye contact with me, ignored me and continued her conversation with the other employee. Drive thru was fairly busy. Remember I know these types of operations well. I could tell if they were busy or short handed, neither one in this case. At that moment I decided to timed how long it will take the mgr to acknowledge me since he is the one that can see me. After 3 minutes (which felt like an eternity) the guy said. Hello sir someone will be with you shortly. The guy is counting his till. Unfortunately the person counting the till was having some problems because I could hear his frustration and began the count two more times. Mr Mgr you don’t need to have the till in the register to take my order. You should’ve come to the front, enter my order in the system and let the kid collect the $ before you handle the food. But he felt too important to take an order. I waited another 2 minutes in front of Mr Mgr until I decided to leave. Again this is not the normal operating procedures of this chain. I know these types chain procedures fairly well as it was lead by great people who I worked with in the past. This was a total lack or performance from the leadership team at that time. It is not a lack of training. Whataburger provides excellent training and great product. In over 15 of experience in this industry I never experienced such a lack of care. It was like I needed to make an appointment for them to take my order. I ended up driving to another whataburger mainly because I was trying to buy a burger that my 94 yrs old dad wanted.
Atmosphere: 1
Food: 4
Service: 1
ID Aroyehun
Nice place to get your fast foods
Atmosphere: 5
Food: 5
Service: 5
Felesha
Just went here for the first time & it's not all that the fries weren't hot & the order taker was rushing me so I switched my order, I won't be going back & I wish I wouldn't had wasted my 12.00 for the Patty Melt combo cause the fries rude the entire meal & the water down Dr. Pepper as well, very disappointed😡😡😡
Alex Donis
Very slow , two cars in drive thru and waited almost 25mins for a meal
My husband and I normally go to this restaurant every Sunday and the service here was really good, but for about two months now the service has been very poor. Cold burgers, long wait times and very bad customer service. Your almost afraid to ask them to correct your order when they make mistakes. I wouldn’t recommend that anyone goes there to be ignored and treated as if they are a bother ☹️☹️
Atmosphere: 1
Food: 1
Service: 1
Brooke Stephens
Drive-thru is easy to fly through when on a time crunch, this is one of the few Whataburger locations that I can rely on to get a good meal after work
Atmosphere: 5
Food: 5
Service: 5
Herbert Crosby
Party time 75 years of good food
Atmosphere: 5
Food: 5
Service: 5
Jennifer S
Used to be a favorite but lately food isow quality. Can't get the order correct. My raspberry tea tasted like colored water.
Was very polite and quick to help us out. Burgers good as always!
Atmosphere: 5
Food: 5
Service: 5
Great store
Atmosphere: 5
Food: 5
Service: 5
Great service keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Food was amazing love the fries with the spicy ketchup! The atmosphere was very welcoming the place was clean and the workers were very polite, Kyra assisted me with my order and she gave me a really good recommendation on what to try. I will definitely be returning to this location, 5 STARS!
Atmosphere: 5
Food: 5
Service: 5
The manager kyra is the besttttt I love her and the team keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Fast service, fresh food
Atmosphere: 5
Food: 5
Service: 5
I spent many yrs in the fast food industry and consider myself fairly knowledgeable in the operations of these places. In my opinion this is the worst whataburger in the area. I love the product and must of them have great people working.
I visited the counter and no one was there. A manager was closed by but didn’t acknowledged me. The cashier was counting his till with the back to the counter so he didn’t hear or see me. A lady went from the kitchen to the lobby to deliver food to a table and continued a conversation with another team member, made eye contact eye contact with me, ignored me and continued her conversation with the other employee. Drive thru was fairly busy. Remember I know these types of operations well. I could tell if they were busy or short handed, neither one in this case. At that moment I decided to timed how long it will take the mgr to acknowledge me since he is the one that can see me. After 3 minutes (which felt like an eternity) the guy said. Hello sir someone will be with you shortly. The guy is counting his till. Unfortunately the person counting the till was having some problems because I could hear his frustration and began the count two more times.
Mr Mgr you don’t need to have the till in the register to take my order. You should’ve come to the front, enter my order in the system and let the kid collect the $ before you handle the food. But he felt too important to take an order. I waited another 2 minutes in front of Mr Mgr until I decided to leave.
Again this is not the normal operating procedures of this chain. I know these types chain procedures fairly well as it was lead by great people who I worked with in the past. This was a total lack or performance from the leadership team at that time. It is not a lack of training. Whataburger provides excellent training and great product.
In over 15 of experience in this industry I never experienced such a lack of care. It was like I needed to make an appointment for them to take my order.
I ended up driving to another whataburger mainly because I was trying to buy a burger that my 94 yrs old dad wanted.
Atmosphere: 1
Food: 4
Service: 1
Nice place to get your fast foods
Atmosphere: 5
Food: 5
Service: 5
Just went here for the first time & it's not all that the fries weren't hot & the order taker was rushing me so I switched my order, I won't be going back & I wish I wouldn't had wasted my 12.00 for the Patty Melt combo cause the fries rude the entire meal & the water down Dr. Pepper as well, very disappointed😡😡😡
Very slow , two cars in drive thru and waited almost 25mins for a meal
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Good food
Atmosphere: 4
Food: 5
Service: 5
My husband and I normally go to this restaurant every Sunday and the service here was really good, but for about two months now the service has been very poor. Cold burgers, long wait times and very bad customer service. Your almost afraid to ask them to correct your order when they make mistakes. I wouldn’t recommend that anyone goes there to be ignored and treated as if they are a bother ☹️☹️
Atmosphere: 1
Food: 1
Service: 1
Drive-thru is easy to fly through when on a time crunch, this is one of the few Whataburger locations that I can rely on to get a good meal after work
Atmosphere: 5
Food: 5
Service: 5
Party time 75 years of good food
Atmosphere: 5
Food: 5
Service: 5
Used to be a favorite but lately food isow quality. Can't get the order correct. My raspberry tea tasted like colored water.
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