Whataburger

12121 Katy Fwy, Houston
(281) 497-6696

Recent Reviews

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Javier GONZALEZ

Really goog place

Atmosphere: 5

Food: 5

Service: 5

Ba Man

Whataburger, convict edition. Disgusting people making disgusting food in unsanitary conditions. I witnessed my food being prepared and unsanitary conditions and received horrible service. Each employee that I saw there had no idea what they were doing, the manager is out of her depth. I waited 20 minutes for chicken fajita taco that never came to me while I'm sitting in the drive-thru! Went inside to complain and also have my fries remade because they were burnt and they hadn't even started the chicken taco. When I witness them making the taco they just threw it on the counter no paper under it sliding it all across as they add toppings, disgusting!! All of this by people with full body face and neck tattoos who could literally care less about what they're doing. They can't even make fries, burnt the order twice and they are rancid. Who knows the last time they changed that oil, I doubt the manager even know she has to do that. Stay away from this place!!!

Atmosphere: 1

Food: 1

Service: 1

Heartland Okie SO

The food didn't look good, lettuce wilted, fried chicken overcooked and dry, old fries, but the pattymelt was decent.

Atmosphere: 2

Food: 2

Service: 4

Nix N

Kept clean and reasonably cozy. Napkins aren’t guarded, etc.

Atmosphere: 4

Food: 5

Service: 5

Ethan Sewell

Phenomenal service, absolutely exquisite customer service, beautifully clean atmosphere that takes your breath away. Minerna helped a ton with getting my order situated and runs a tight ship. Cannot recommend this location enough.

Atmosphere: 5

Food: 5

Service: 5

Josh O'Brien

We need one in the California! Awesome burgers!

Mayra Irazoque

Yesenia and Jenni great ladies thank you for being dedicated

Atmosphere: 5

Food: 5

Service: 5

Thomas's Ignas

Dolce and Tracy always make our experience a wonderful one. Good food quick and fresh. I get it special every time and it is perfect every time.

Atmosphere: 5

Food: 5

Service: 5

Ryan Garcia

My favorite Whataburger out of all of them. Staff is always so friendly and welcoming. Especially the manager Dulce as she always take the extra initiative with her customer service.

Atmosphere: 5

Food: 5

Service: 5

James Claire

Wonderful people and awesome service.

Atmosphere: 5

Food: 5

Service: 5

I Sam

Good fast food. It can get busy because of the location and the staff does a great job of keeping the wait down.

Atmosphere: 5

Food: 5

Service: 5

Mona Ignas

Always great service by the team. Clean and personable. Has been a regular stop for the family.

Atmosphere: 5

Food: 5

Service: 5

Angela Barker

Food was okay. Ice machine was broken so we had to wait at the counter for drinks. Food was good. Employees were ready to close the lobby and made us feel rushed. We got there around 4:30 and they closed at 6:00

Atmosphere: 3

Food: 4

Service: 4

The Helper (Chris)

I have had problems at this location before with service but I have to say everything was great this visit and the double whataburger with cheese made special with bacon and grilled onions was one of the best tasting burgers I have ever had. They nailed my double burger today bravo!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Patty Melt, French Fries, Whataburger, Onion Rings

Jay Money

Fresh food and staff is very good

Atmosphere: 5

Food: 5

Service: 5

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