Decent job on my hamburger! First time I ever landed in Tx! I'm from ireland and we def don't got this! 8.9reviewa! Teach me
Atmosphere: 4
Food: 5
Service: 4
Otis Patterson
This is our once a week must have restaurants and sometimes twice. Consistent food preparation and overall service.
Food: 5
Service: 5
Katie Yarber
Chase is a exceptional employee and provided service with a smile! The food did take a little longer than expected to arrive, but everyone was hard at work. Loved the Christian music being played overhead. Great job to the staff and management team.
Atmosphere: 5
Food: 5
Service: 5
Ian Aparicio-Rascon
The staff here are incredibly slow moving. I sat in the drive through for over 10min waiting to pay after I placed my order. Then waiting about 5min for my food, a sausage biscuit and hashbrowns, to be brought to my car. The restaurant did not have many customers at the time and they appeared to be adequately staffed inside, from what I could see. This was at 10am on Sunday, all though this location is consistently slow regardless of time or day it seem.
Atmosphere: 1
Food: 2
Service: 1
Tracy Fuselier Neal
The cashier in the drive thru female does not know what she is doing. I just went through the drive thru at the W. Holcombe location 15 minutes ago. The cashier is a female with very long eyelashes. My order was $7.78 and I gave her $10.00. She gave me $1.27 back in change instead of $2.22 back in change.
When I asked for my other $1.00 back in change, she offered me free food instead of giving me my $1.00 back. I told her that I wasn’t interested in free food, and that I would like to have my $1.00 back that she owed me in change. After more than 5 minutes passes by, she comes out of the restaurant with my $1.00. Less than two minutes later, she comes back to me and asks me for the $2.00 back because she needs to ask the manager to do a refund for me. Keep in mind that this is not a refund, this is my change that she owed me back in the first place.
I asked to speak to the manager at this point as this is ridiculous at this point. I explain the entire situation to the manager and ask for a full refund at this point, as this is ridiculous and I am unsure as to why I have to go through all of this drama to get my $2.22 change that I was owed in the first place. I do not want the food any longer, die to all of the confusion and drama. I just want my money back.
The drive thru worker does not want to let me speak to the manager and tells me that I can’t speak to the manager. I waited in the drive thru line and the manager came out and I spoke with him.
I explain that I would like a full refund at this point due to all of the drama that I have been put through at this point. The manager gives me a full refund and apologized for the employee’s behavior and for the issues that she caused.
Atmosphere: 1
Food: 1
Service: 1
Curtis Rodriguez
Yo! Whataburger has always had my heart content! Loved this location extra love grill guy or woman! #3 TRIPLE PATTY 4EVER!
Atmosphere: 5
Food: 5
Service: 5
Jessica Drake
I don’t know if everyone’s EBT card got declined at once, but the staff at this location are the rudest, hostile and most unprofessional workers I have ever experienced. Corporate needs to intervene immediately, because this entire crew is just embarrassingly pitiful.
Service: 1
Laura Ochoa
Whataburger is great anytime of the day because everything is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Gabbie Gabs
The food is always good but the night service is painfully slow
Atmosphere: 1
Food: 4
Service: 1
Danielle Webb
I ordered for delivery for the first time. Pretty easy, just 4 burger meals with a drink - 2 cokes, 1 root beer, 1 lemonade. We recvd 2 sweet teas, 1 root beer, 1 lemonade. So 50% correct. Appears the burgers were at least correct. Got zero ketchup. Took an hour from the order time until it left the restaurant. Love Whataburger but this was a pretty disappointing experience. Note to self, no delivery orders.
Decent job on my hamburger! First time I ever landed in Tx! I'm from ireland and we def don't got this! 8.9reviewa! Teach me
Atmosphere: 4
Food: 5
Service: 4
This is our once a week must have restaurants and sometimes twice.
Consistent food preparation and overall service.
Food: 5
Service: 5
Chase is a exceptional employee and provided service with a smile! The food did take a little longer than expected to arrive, but everyone was hard at work. Loved the Christian music being played overhead. Great job to the staff and management team.
Atmosphere: 5
Food: 5
Service: 5
The staff here are incredibly slow moving. I sat in the drive through for over 10min waiting to pay after I placed my order. Then waiting about 5min for my food, a sausage biscuit and hashbrowns, to be brought to my car. The restaurant did not have many customers at the time and they appeared to be adequately staffed inside, from what I could see. This was at 10am on Sunday, all though this location is consistently slow regardless of time or day it seem.
Atmosphere: 1
Food: 2
Service: 1
The cashier in the drive thru female does not know what she is doing. I just went through the drive thru at the W. Holcombe location 15 minutes ago. The cashier is a female with very long eyelashes. My order was $7.78 and I gave her $10.00. She gave me $1.27 back in change instead of $2.22 back in change.
When I asked for my other $1.00 back in change, she offered me free food instead of giving me my $1.00 back. I told her that I wasn’t interested in free food, and that I would like to have my $1.00 back that she owed me in change. After more than 5 minutes passes by, she comes out of the restaurant with my $1.00. Less than two minutes later, she comes back to me and asks me for the $2.00 back because she needs to ask the manager to do a refund for me. Keep in mind that this is not a refund, this is my change that she owed me back in the first place.
I asked to speak to the manager at this point as this is ridiculous at this point.
I explain the entire situation to the manager and ask for a full refund at this point, as this is ridiculous and I am unsure as to why I have to go through all of this drama to get my $2.22 change that I was owed in the first place. I do not want the food any longer, die to all of the confusion and drama. I just want my money back.
The drive thru worker does not want to let me speak to the manager and tells me that I can’t speak to the manager. I waited in the drive thru line and the manager came out and I spoke with him.
I explain that I would like a full refund at this point due to all of the drama that I have been put through at this point. The manager gives me a full refund and apologized for the employee’s behavior and for the issues that she caused.
Atmosphere: 1
Food: 1
Service: 1
Yo! Whataburger has always had my heart content! Loved this location extra love grill guy or woman! #3 TRIPLE PATTY 4EVER!
Atmosphere: 5
Food: 5
Service: 5
I don’t know if everyone’s EBT card got declined at once, but the staff at this location are the rudest, hostile and most unprofessional workers I have ever experienced. Corporate needs to intervene immediately, because this entire crew is just embarrassingly pitiful.
Service: 1
Whataburger is great anytime of the day because everything is always fresh.
Atmosphere: 5
Food: 5
Service: 5
The food is always good but the night service is painfully slow
Atmosphere: 1
Food: 4
Service: 1
I ordered for delivery for the first time. Pretty easy, just 4 burger meals with a drink - 2 cokes, 1 root beer, 1 lemonade. We recvd 2 sweet teas, 1 root beer, 1 lemonade. So 50% correct. Appears the burgers were at least correct. Got zero ketchup. Took an hour from the order time until it left the restaurant. Love Whataburger but this was a pretty disappointing experience. Note to self, no delivery orders.
Food: 3
Service: 3
Restaurantji Recommends
Fries were cold & tasted like grease. The chicken strips were hot & gravy tasty.
Atmosphere: 4
Food: 3
Service: 4
Always good. 👍
Atmosphere: 5
Food: 5
Service: 5
Took awhile but burger was so good. Honestly one of the best locations in Houston.
Atmosphere: 5
Food: 5
Service: 5
Ms peggy is an excellent server!
Atmosphere: 5
Food: 5
Service: 5
Very slow i end up just driving off it was so long without a line there
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