We ordered online and drove to pick it up curbside/drivethrough. The drivethrough person asked us to walk in to pick up the order, so we did. After waiting like 10 minutes, they said they couldn't find the order, even though we should them the receipt on the App. Terrible, will not go back. Look forward to the day when all these terrible service workers are replaced by robots.
Atmosphere: 1
Food: 1
Service: 1
Angelina
This Whataburger close by Texas children's hospital gave me very bad food poisoning. I was in the ER with my daughter for about 5 hours already. I was very hungry, so I ate my patty melt with ketchup as I wasn't suspecting anything wrong. Halfway through my burger I looked at the meat and it was very raw and without the ketchup it tasted absolutely horrendous. I was hoping it wouldn't get me sick but the next day I was very ill with a high fever and chills. The fever lasted 2 days and it was very painful. It's been 4 days and I am still currently sick to my stomach I can hardly keep any food down. Prior to me figuring out it was the Whataburger that got me sick, my mother in law got her refund from the raw patty melts. Be very careful with this location. My phone was dead so I wasn't able to take any pictures of my patty melt.
Miguel Gutierrez
I've been sitting here for 30 mins just for a salad this is insane never had this happened and all I see is other customers leaving and they were here way after me
Food: 5
Service: 1
bianong 45
I can’t believe I have to wait on my online order for 25 minutes on a quiet Saturday at 2:30pm while there were only like 4 customers inside, and the app says food is ready in 5 minutes. Never coming back in this location again.
Atmosphere: 1
Food: 3
Service: 1
Cash Neaville
Skimped us on all toppings and food ordered. Not but a teaspoon of peppers and onions only 6 jalapenos on jalapeno burger..... Service took long time.
Atmosphere: 5
Food: 3
Service: 5
Moises Infanzon
Nothing special, the burgers lack flavor
Atmosphere: 5
Food: 3
Service: 5
Bellamy Warren
Good to eat
Food: 4
Service: 4
Angela Dobbins
Service was very slow. I waited 18 mins in the drive through for food. The person behind me got their food before me. That's just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
jaime rodriguez
The rudest service ever ever I have had at any Whataburger the people in the drive thru were rude service was slow food was cold. After having me wait they serve us cold food.
Atmosphere: 1
Food: 1
Service: 1
Barb Cole
I don't like this place. They left the pickles off my burger, did not add mustard, gave me the wrong size drink, the fries were cold and l wasn't given any napkins. The waiter had to return to my car three times and l was still unhappy. Why, my burger was also cold so the cheese had not melted. Why do so many people like this place?
I work in this area I have been to this whataburger several times and every time they get my order wrong. Today I had a 42 ounce drink poured my lap through the drive-through and all they said was sorry. would not recommend. the third time they’ve gotten my order wrong. Example asked for a hamburger with no mayonnaise and they put extra ask for no ice and they put extra. They do not listen..
Atmosphere: 1
Food: 1
Service: 1
Chris Collins
Sandwich 4/10. (ask for bun toasted on both sides, it was not. Fries 7/10 Shake 9/10 Service was good Want to like this location because it's close but they just can't seem to get it right.
Atmosphere: 3
Food: 2
Service: 4
mario barrera
Very slow . What happened. You guys were better
Paula
Such a poor experience today, whoever was running the drive thru had a terrible attitude. I had never been there before and tried to order taquitos and she was so rude "well which one, we have 3" with such an attitude, it only got worse when she seemingly couldn't hear my replies. I noticed the attitude and asked how her day was to try and be kind. She told me "I have a drive thru full of cars so I guess I'm not doing so well and I'm gonna need you to go ahead and pull around." I told her to cancel my order and I left, I hope they have recordings of orders placed and use it as a training opportunity. I understand getting stressed but being really rude when someone has never been there before did not leave me wanting to come back.
Maybe they were overwhelmed but even so, not how you should treat a customer.
James D.
Love there biscuits and gravy. 26 on the menu. Cheap breakfast.
We ordered online and drove to pick it up curbside/drivethrough. The drivethrough person asked us to walk in to pick up the order, so we did. After waiting like 10 minutes, they said they couldn't find the order, even though we should them the receipt on the App. Terrible, will not go back. Look forward to the day when all these terrible service workers are replaced by robots.
Atmosphere: 1
Food: 1
Service: 1
This Whataburger close by Texas children's hospital gave me very bad food poisoning. I was in the ER with my daughter for about 5 hours already. I was very hungry, so I ate my patty melt with ketchup as I wasn't suspecting anything wrong. Halfway through my burger I looked at the meat and it was very raw and without the ketchup it tasted absolutely horrendous. I was hoping it wouldn't get me sick but the next day I was very ill with a high fever and chills. The fever lasted 2 days and it was very painful. It's been 4 days and I am still currently sick to my stomach I can hardly keep any food down. Prior to me figuring out it was the Whataburger that got me sick, my mother in law got her refund from the raw patty melts. Be very careful with this location. My phone was dead so I wasn't able to take any pictures of my patty melt.
I've been sitting here for 30 mins just for a salad this is insane never had this happened and all I see is other customers leaving and they were here way after me
Food: 5
Service: 1
I can’t believe I have to wait on my online order for 25 minutes on a quiet Saturday at 2:30pm while there were only like 4 customers inside, and the app says food is ready in 5 minutes. Never coming back in this location again.
Atmosphere: 1
Food: 3
Service: 1
Skimped us on all toppings and food ordered. Not but a teaspoon of peppers and onions only 6 jalapenos on jalapeno burger..... Service took long time.
Atmosphere: 5
Food: 3
Service: 5
Nothing special, the burgers lack flavor
Atmosphere: 5
Food: 3
Service: 5
Good to eat
Food: 4
Service: 4
Service was very slow. I waited 18 mins in the drive through for food. The person behind me got their food before me. That's just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
The rudest service ever ever I have had at any Whataburger the people in the drive thru were rude service was slow food was cold. After having me wait they serve us cold food.
Atmosphere: 1
Food: 1
Service: 1
I don't like this place. They left the pickles off my burger, did not add mustard, gave me the wrong size drink, the fries were cold and l wasn't given any napkins. The waiter had to return to my car three times and l was still unhappy. Why, my burger was also cold so the cheese had not melted. Why do so many people like this place?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I work in this area I have been to this whataburger several times and every time they get my order wrong. Today I had a 42 ounce drink poured my lap through the drive-through and all they said was sorry. would not recommend. the third time they’ve gotten my order wrong. Example asked for a hamburger with no mayonnaise and they put extra ask for no ice and they put extra. They do not listen..
Atmosphere: 1
Food: 1
Service: 1
Sandwich 4/10. (ask for bun toasted on both sides, it was not.
Fries 7/10
Shake 9/10
Service was good
Want to like this location because it's close but they just can't seem to get it right.
Atmosphere: 3
Food: 2
Service: 4
Very slow . What happened. You guys were better
Such a poor experience today, whoever was running the drive thru had a terrible attitude. I had never been there before and tried to order taquitos and she was so rude "well which one, we have 3" with such an attitude, it only got worse when she seemingly couldn't hear my replies. I noticed the attitude and asked how her day was to try and be kind. She told me "I have a drive thru full of cars so I guess I'm not doing so well and I'm gonna need you to go ahead and pull around." I told her to cancel my order and I left, I hope they have recordings of orders placed and use it as a training opportunity. I understand getting stressed but being really rude when someone has never been there before did not leave me wanting to come back.
Maybe they were overwhelmed but even so, not how you should treat a customer.
Love there biscuits and gravy. 26 on the menu. Cheap breakfast.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burgers
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