Wingstop

10749 North Fwy, Houston
(281) 800-5900

Recent Reviews

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Chef Alberto

It took a little over 20 minutes to get my order. If you're looking for a quick pick up, order online. They cook to order so it's going to take a minute but it'll be fresh. I'm not a fan of the fries, but everything else was good.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Wings, Chicken Sandwich, 10 Wings, Boneless Meal Deal, Chicken Sandwich Combo, Buffalo Wing

Javier Herrera

I recently placed an order online. I called to change my flavor, the girl was SO RUDE. Then I asked for my wings to be extra wet, and I received them DRY. That’s not it one of the wings still had feathers. And also I didn’t receive my ranch. BAD BAD SERVICE

Jonathan Hunt

Get them kids outta there, mfs wanna play around I’m late for work every time I come to this location

Atmosphere: 1

Service: 1

Azucena Montalvan

They serve cold potatoes

Atmosphere: 3

Food: 4

Service: 3

Cleemente Villa

I had a great time where Jaylin severed me and my family we will be back !!!!

Atmosphere: 5

Food: 5

Service: 5

Ashley Battle

Order my food on line. Went to pick it up. They forgot my fries. I ended up waiting an hour just for fries! Horrible. Food was good after I warmed it up.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: French Fries, Buffalo Wing

Diana Alvarado

The freshest wings & fries!!

Atmosphere: 5

Food: 5

Service: 5

Patrocinio “Pat” Salas

The staff here was awesone. Very helpful and polite. The chicken sandwich I had was pretty good as well.

Sergio Juarez

This place is the worst Wingstop in North Houston.

Joshua Morales

They do not fulfill orders correctly

Snoopy Atrumex90

I ordered a 20 piece and only got 15 piece

Food: 1

Taylor Holmes

HORRIBLE SERVICE! Did a call in order at 10:32pm on 11/13/24 . My husband went to pick up the food and waited OVER AN HOUR when they told us it would only be 18 mins on the phone. After waiting over an hour they tell him that they had given out his food to another customer and said it would be an additional 25 mins to remake our order. Even that took an extra 40 mins instead of 25. By this time it was AFTER 12 am and he was STILL waiting on our food. We eventually decided to order from another place. That experience was absolutely HORRIBLE . This was our 1st time ever placing an order with this location. My experience with WingStop has always been great but this situation left a bad taste in my mouth. I won't be ordering from this location moving foward.

Atmosphere: 1

Food: 1

Service: 1

Houston Guy

The food tasted well but there was a long wait to get your order. The employees are not friendly but they do their job without being rude. The interior is decently clean with about 5 tables available for dine in. The big draw back is the long wait to get the food after ordering. It took 30 minutes for a 24 piece. Also, this location does not provide wet-wipes so that customers can clean their hands after.

Atmosphere: 3

Food: 4

Service: 3

Latoya Carter

Food was just how I customized it, hot, and fresh.

Dexter Tucker

I placed an order for my office staff for a large company on 10/06/2024 to be picked up on 10/11/2024.

I called to cancel the order on 10/11/2024 at 10:30am ,when the location opened, due to an office emergency. I didn’t want them to waste chicken and wanted to call as soon as possible so that I didn’t waste the cooking staff’s time. I reached the restaurant, provided my phone number, my name was confirmed, and was then advised that my order wasn’t showing in the system. The employee advised that the manager advised since it wasn’t showing that I would need to wait to see if it cancelled. I inquired if we could check with my work cell to make sure. The employer spoke to their manager with me on the phone and the manager belittled her and advised to call back if it doesn’t show a refund in two to three days. I knew this was odd and made no sense, but I was attending to things at work and couldn’t attend to it at that moment.

I received a missed call at 2:37pm from the location. I called back and was told they called the wrong number only to receive another call at 4:17pm that the wings I purchased weren’t picked up. I advised I called to cancel that morning only to be told that my order wouldn’t show up until 15 minutes prior to pick up. I confirmed it was to be cancelled and the employee disconnected the call abruptly.

All of the people I encountered had poor attitudes and were unprofessional. As a part of my job, I am always looking for different restaurants to supply lunch for my teams for weekly and monthly meetings. My hope was to establish a relationship with this location since our office is local to it and wanted to use them for future orders. I can say with assurance that will not be happening presently or in the future.

I do not trust the store leadership did the right thing and cancelled the order and have sent an email for resolution.

Service: 1

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