This is one of the worst winstops in Houston. I placed an online order at 6:40pm and at 7:30pm they were still not ready. They told me to wait another 20 minutes or get refunded in 5 days. Did not want to give a refund confirmation. Either
Atmosphere: 1
Food: 3
Service: 1
Ruben Sanchez
Good customer service and fast with my order. I ask for well done flats . They came out Perfect no complaints š
Erica Bluitt McGraw
Wish I could show a picture.. new phone oh good ness got three flavors on my lemon pepper parmesan they pounded the parmesan also all flavors barbecue and mango habanero wings are cold and hard. I'm so mad . This was such a waste of time and money. Never coming back to this location.
Atmosphere: 1
Food: 1
Service: 3
Helena B
Wings were good not over fried. Could have been little crispier before sauced. Would order again and add as special rewuest.
Atmosphere: 4
Food: 4
Service: 4
Kim Abdullah
Dude thatās working now need a personality or stop doing customer service. He needs to work behind a computer and not interact with others. Make me not wanna go back to this location. Very rude! My chicken couldāve been cooked longer.
Atmosphere: 5
Food: 2
Service: 1
Nikki R. Royal
This is based just on the experience of picking up my food. I haven't even tried the food yet so will probably be back to add if the food is less than desirable.
The customer service is non-existent. The young man I interacted with was dry and very unapproachable. No kind of greeting or anything and when I asked about getting the extra seasoning on my fries and pointed out the extra season should have been added while they were hot and those were ice cold, he looked at me like I was crazy. Then asked me if I wanted extra seasoning. Well, that is how I ordered them.
I do not care to ever visit this location again. I will drive all the way to the Westheimer location in the future because I know their service is on point.
Atmosphere: 2
Service: 1
Beauty In Chaos
Tried calling the phone just rang. Showed up and the baskets were pulled up. The cook was sitting down eating and a lady stood at the counter being ignored by the employees. Absolutely horrible serviceā¦ you canāt even call it service.
Atmosphere: 1
Food: 1
Service: 1
Tom Kolin
Website was inexcusable un friendly for customer usage. Door dash was only option. Called store and couldn't place delivery order over phone.
Atmosphere: 1
Food: 1
Service: 1
Lyra Crooms
This is my second time ordering food from this restaurant. The wings were half cooked, boneless wings extra small, and the fries taste like raw potatoes painted brown.
Food was fresh and tasted good. Quick and friendly service. Please note - this location is pickup only, no dine in tables available
Atmosphere: 5
Food: 5
Service: 5
J āTā Ngo
Great food! Great service Hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Brian Gourley
Got a chicken sandwhich...horrible...stale bun tyson chicken pattie at best.. nothing no mayo pickle lettuce???? Just a bun and pattie.. rip off....what can u do ...im sick of these fake food esyablishments raping stupid people like me.
Atmosphere: 1
Food: 1
Service: 1
A F
I KNOW for a fact employees from this location be disconnecting the phone! They NEVER pick up the damn phone. Overall everything sucks here from the food and they stank ass attitudes from these employees.
Efficient service. Food was great.
Atmosphere: 5
Food: 5
Service: 5
This is one of the worst winstops in Houston. I placed an online order at 6:40pm and at 7:30pm they were still not ready. They told me to wait another 20 minutes or get refunded in 5 days. Did not want to give a refund confirmation. Either
Atmosphere: 1
Food: 3
Service: 1
Good customer service and fast with my order. I ask for well done flats . They came out Perfect no complaints š
Wish I could show a picture.. new phone oh good ness got three flavors on my lemon pepper parmesan they pounded the parmesan also all flavors barbecue and mango habanero wings are cold and hard. I'm so mad . This was such a waste of time and money. Never coming back to this location.
Atmosphere: 1
Food: 1
Service: 3
Wings were good not over fried. Could have been little crispier before sauced. Would order again and add as special rewuest.
Atmosphere: 4
Food: 4
Service: 4
Dude thatās working now need a personality or stop doing customer service. He needs to work behind a computer and not interact with others. Make me not wanna go back to this location. Very rude! My chicken couldāve been cooked longer.
Atmosphere: 5
Food: 2
Service: 1
This is based just on the experience of picking up my food. I haven't even tried the food yet so will probably be back to add if the food is less than desirable.
The customer service is non-existent. The young man I interacted with was dry and very unapproachable. No kind of greeting or anything and when I asked about getting the extra seasoning on my fries and pointed out the extra season should have been added while they were hot and those were ice cold, he looked at me like I was crazy. Then asked me if I wanted extra seasoning. Well, that is how I ordered them.
I do not care to ever visit this location again. I will drive all the way to the Westheimer location in the future because I know their service is on point.
Atmosphere: 2
Service: 1
Tried calling the phone just rang. Showed up and the baskets were pulled up. The cook was sitting down eating and a lady stood at the counter being ignored by the employees. Absolutely horrible serviceā¦ you canāt even call it service.
Atmosphere: 1
Food: 1
Service: 1
Website was inexcusable un friendly for customer usage. Door dash was only option. Called store and couldn't place delivery order over phone.
Atmosphere: 1
Food: 1
Service: 1
This is my second time ordering food from this restaurant. The wings were half cooked, boneless wings extra small, and the fries taste like raw potatoes painted brown.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Just got a mango sandwich. HORRIBLE!!!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Wings
Food was fresh and tasted good. Quick and friendly service. Please note - this location is pickup only, no dine in tables available
Atmosphere: 5
Food: 5
Service: 5
Great food! Great service Hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Got a chicken sandwhich...horrible...stale bun tyson chicken pattie at best.. nothing no mayo pickle lettuce???? Just a bun and pattie.. rip off....what can u do ...im sick of these fake food esyablishments raping stupid people like me.
Atmosphere: 1
Food: 1
Service: 1
I KNOW for a fact employees from this location be disconnecting the phone! They NEVER pick up the damn phone. Overall everything sucks here from the food and they stank ass attitudes from these employees.
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