Wingstop

12100 Veterans Memorial Dr ste f, Houston
(281) 440-9464

Recent Reviews

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Eric Montiel

2 hours to get my order 15 minutes for the manager to notice me on the conter and then I still get the wrong order .i feel bad for the cook busting his back for bad management

Atmosphere: 1

Food: 1

Service: 1

Arianna M

Wow, this amazes me. 2 hours to wait is crazy ! I'm speechless! Never again !!

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Chicken Wings

Karina M

Worst

Atmosphere: 1

Food: 1

Service: 1

Sonia Sarmiento

Late every single time, when they say 6:00 pm you need to add 30- 60 minutes to that because they never ever have your order made on time.

Atmosphere: 1

Food: 4

Service: 1

William Kelly-Jones

Marquita B. is a fantastic asset to your team. I recently ordered food from this location on my birthday and was unable to pick up the food. Marquita listened to my issue and took care of everything, allowing me to return to pick up a meal for my family at a later date. I will return again, thanks to her exceptional customer service. 5 starts !!!!!

Atmosphere: 5

Food: 5

Service: 5

Pedro Lopez

ALWAYS ALWAYS ALWAYS late with online orders. You could order 1 hour ahead and it still won’t be ready when you get there, almost like they start your order when you arrive

Atmosphere: 1

Food: 1

Service: 1

Always Stop And Pray

If I could give less I’ll do it. Get ready to get your food cold and 2 hours late. The lady on the phone said if I want to ask for a refund is fine lol. Don’t order at this store.

Atmosphere: 1

Food: 1

Service: 1

Irene Hercules

I don’t know why most the time is a drama there, I love Wing-stop, but most the time I order it my order take much longer than the app said, and today they forgot to put my 8 pieces lemon and pepper wings. 👎🏻 So I had to called them and drove to take them.

Atmosphere: 2

Food: 5

Service: 1

Vanessa Sagastume

Eddy and Damian are fantastic ❤️🫶 fast service for being short staffed! very energetic and outgoing guys will definitely come back here!! They definitely need a raise ❤️ I’ll say it again these guys need a raise !!

Atmosphere: 5

Food: 5

Service: 5

Nancy T

Damien and Eddie were so sweet and so fast with their service and were very attentive while taking and making my order! 10/10 the best wingstop I’ve been to in a while, they deserve many blessings!

Atmosphere: 5

Food: 5

Service: 5

D. H.

I went there a few days ago and my bf had ordered over the phone. When I got there, the food wasn't ready yet and it took over an hour when it was. I asked why it took so long and one employee said she thought she had sent my food out already and the cashier told me that there was something wrong with the receipt, which didn't make no sense whatsoever. I was highly upset that they had me waiting that long smdh. Then when I got home, there was a lot of grease on the bottom of my bag, which got on my pants, and the fries were real hard. All of that was totally unacceptable.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Chicken Wings

Eduardo Sanchez

Bad management rude people in the front , food always cold

Atmosphere: 1

Food: 1

Service: 1

Angelica Seals

Awesome , Clastasia took my order with a speed of urgency was very polite and had awesome customer service.
Staff in general move pretty quick 🙂 especially with a busy store .
Keep up the great work 💪🏽;

Atmosphere: 5

Food: 5

Service: 5

Liliana V

VERY UNPROFESSIONAL. Very rude service . Do not recommend this location

Atmosphere: 1

Food: 1

Service: 1

Brian Bautista

Ordered online at 7:40, eta was 8:00-8:05 showed up at 8:10, they still had not started my order, took over an hour after I arrived to get my wings, finally got them at 9:15

Atmosphere: 1

Service: 1

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