I LOVE WINGSTOP!!! this wingstop is well wondent say the best slow service but food is great (great as always)
Atmosphere: 5
Food: 5
Service: 4
Paige Cane
Jeremy is a excellent example of customer service my food was fresh an he was very polite he accommodated me very well ....
Atmosphere: 4
Food: 4
Service: 4
Ke Williams
Ordered a 6 piece honey hot combo and when i arrived they are saying they don't have cups....I paid for the drink I expect a drink with my meal and of course the wings are overcooked i cannot stand this location its always something missing and the food is the worst at this location.
Atmosphere: 1
Food: 1
Service: 1
Paige Warren
They're really terrible; they don't have fries or boneless wings, and on top of that, they won't give me my refund.
Juliette Barahona
This restaurant is a disgusting place. How is it possible that they run out of products and don't tell customers before they pay? They don't have fries, the sodas are flat, and besides, the dining area is super dirty, and the employees don't even know how to give a refund. This is truly embarrassing. The corporation and the health department should inspect this store because they have terrible service and hygiene. Please, do not eat here.
Jomar Robles
I came to pick up a order from uber eats at 23:28 and the crew was chilling talking and they said that they were out of food but the shelves were full of order and they din’t check if my order was there.
Atmosphere: 1
Food: 1
Service: 1
Carlos Zapata
I ordered my order online, I waited to come pick up, arriving at the store they told me that they had no more food and that I had to call customer service asking for a refund, they always have a terrible service
Atmosphere: 1
Food: 1
Service: 1
Irey
The employees are amazing
Atmosphere: 5
Food: 5
Service: 5
John Rodriguez
It’s a damn shame how I have to open up my order and inspect it to make sure everything is correct. Employees here need re-training to understand the difference between classic and boneless wings because apparently they don’t know the difference. I ordered classic and was given boneless. Please do a better job smh.
Atmosphere: 2
Food: 2
Service: 1
Dulce Fuentes
I placed my order online an hour in advance. When I got to the restaurant, I checked my bag and noticed that the large container of ranch was missing. I mentioned it to the lady at the front counter and she immediately gave me attitude and told me that they ran out of the big cups so they gave me several small containers.
I also noticed that I only had 1 box for 20 wings. 10 traditional and 10 boneless. They had stuffed all 20 wings into 1 box and they were all traditional. I again mentioned that the wing order was wrong. They took back the wings and made me wait almost an hour before giving me my correct order. Keep in mind, they were fulfilling other boneless orders the Whole time they had me waiting. When I checked the boneless wings, they barely put any seasoning on them (I ordered garlic Parmesan)
Can’t forget the fries. They were dry even though I had ordered them with normal seasoning.
Horrible customer service and experience. I have made a mental note to never order from this Wingstop again. I will drive the extra miles to avoid this location.
I had a great experience at Wingstop thanks to one of the employees. He was extremely kind, patient, and provided excellent customer service. He greeted me with a smile, made sure my order was correct, and checked if I needed anything else. It’s rare to find someone who goes above and beyond like that, and it definitely made my visit much better. I really appreciate his professionalism and friendliness—Wingstop is lucky to have him on their team!
Atmosphere: 5
Food: 5
Service: 5
uNique Flair
Please hire some women in here , there are so many men with locs cooking with no hair nets , they cook very slow . I place a pickup order yesterday and I’m looking in the kitchen watching how slow they are moving and just talking . I waited for 30 mins just to get “hot wings” and cold fries . People spend their hard earn money to get cold food .
Food: 1
Service: 1
CRod
I order my food online and it said it was going to be ready in 21 minutes so I headed over to pick up my food and it wasn’t ready until 30 more minutes passed and food was all cold and the fries were cold also 😡😡😡😡 people working there didn’t even know where to start with so many orders they need some guidance
Atmosphere: 1
Food: 1
Service: 1
Molly Capps
Honestly instead of a 20 minute wait yall needa put actual time took almost hour for my order to be ready. Placed 942pm came to restaurant at 10:08 still wasn’t ready didn’t receive my actual food till 10:26pm. For a Thursday that’s crazy either needa help these employees more or put actual wait time on website. Food great just this service is terrible.
Atmosphere: 2
Food: 5
Service: 1
Astro
Stay away from here if you trying to stay free employees rude no customers service special the HR that was there today was kicked out the store and was made to wait for my order outside once the order came wrong flavor bone -in when I ordered boneless couldn’t fix the order and refused to refund my money and thank you HR and your store team for the racial discrimination you made
I LOVE WINGSTOP!!! this wingstop is well wondent say the best slow service but food is great (great as always)
Atmosphere: 5
Food: 5
Service: 4
Jeremy is a excellent example of customer service my food was fresh an he was very polite he accommodated me very well ....
Atmosphere: 4
Food: 4
Service: 4
Ordered a 6 piece honey hot combo and when i arrived they are saying they don't have cups....I paid for the drink I expect a drink with my meal and of course the wings are overcooked i cannot stand this location its always something missing and the food is the worst at this location.
Atmosphere: 1
Food: 1
Service: 1
They're really terrible; they don't have fries or boneless wings, and on top of that, they won't give me my refund.
This restaurant is a disgusting place. How is it possible that they run out of products and don't tell customers before they pay? They don't have fries, the sodas are flat, and besides, the dining area is super dirty, and the employees don't even know how to give a refund. This is truly embarrassing. The corporation and the health department should inspect this store because they have terrible service and hygiene. Please, do not eat here.
I came to pick up a order from uber eats at 23:28 and the crew was chilling talking and they said that they were out of food but the shelves were full of order and they din’t check if my order was there.
Atmosphere: 1
Food: 1
Service: 1
I ordered my order online, I waited to come pick up, arriving at the store they told me that they had no more food and that I had to call customer service asking for a refund, they always have a terrible service
Atmosphere: 1
Food: 1
Service: 1
The employees are amazing
Atmosphere: 5
Food: 5
Service: 5
It’s a damn shame how I have to open up my order and inspect it to make sure everything is correct. Employees here need re-training to understand the difference between classic and boneless wings because apparently they don’t know the difference. I ordered classic and was given boneless. Please do a better job smh.
Atmosphere: 2
Food: 2
Service: 1
I placed my order online an hour in advance.
When I got to the restaurant, I checked my bag and noticed that the large container of ranch was missing. I mentioned it to the lady at the front counter and she immediately gave me attitude and told me that they ran out of the big cups so they gave me several small containers.
I also noticed that I only had 1 box for 20 wings.
10 traditional and 10 boneless. They had stuffed all 20 wings into 1 box and they were all traditional. I again mentioned that the wing order was wrong. They took back the wings and made me wait almost an hour before giving me my correct order. Keep in mind, they were fulfilling other boneless orders the Whole time they had me waiting. When I checked the boneless wings, they barely put any seasoning on them (I ordered garlic Parmesan)
Can’t forget the fries. They were dry even though I had ordered them with normal seasoning.
Horrible customer service and experience.
I have made a mental note to never order from this Wingstop again. I will drive the extra miles to avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a great experience at Wingstop thanks to one of the employees. He was extremely kind, patient, and provided excellent customer service. He greeted me with a smile, made sure my order was correct, and checked if I needed anything else. It’s rare to find someone who goes above and beyond like that, and it definitely made my visit much better. I really appreciate his professionalism and friendliness—Wingstop is lucky to have him on their team!
Atmosphere: 5
Food: 5
Service: 5
Please hire some women in here , there are so many men with locs cooking with no hair nets , they cook very slow . I place a pickup order yesterday and I’m looking in the kitchen watching how slow they are moving and just talking . I waited for 30 mins just to get “hot wings” and cold fries . People spend their hard earn money to get cold food .
Food: 1
Service: 1
I order my food online and it said it was going to be ready in 21 minutes so I headed over to pick up my food and it wasn’t ready until 30 more minutes passed and food was all cold and the fries were cold also 😡😡😡😡 people working there didn’t even know where to start with so many orders they need some guidance
Atmosphere: 1
Food: 1
Service: 1
Honestly instead of a 20 minute wait yall needa put actual time took almost hour for my order to be ready. Placed 942pm came to restaurant at 10:08 still wasn’t ready didn’t receive my actual food till 10:26pm. For a Thursday that’s crazy either needa help these employees more or put actual wait time on website. Food great just this service is terrible.
Atmosphere: 2
Food: 5
Service: 1
Stay away from here if you trying to stay free employees rude no customers service special the HR that was there today was kicked out the store and was made to wait for my order outside once the order came wrong flavor bone -in when I ordered boneless couldn’t fix the order and refused to refund my money and thank you HR and your store team for the racial discrimination you made
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