Wingstop
12430 TX-249 Ste B, Houston
(281) 820-9464
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
If I could give zero stars I would. This location used to be my favorite, but the quality has been going downhill over the years. We kept going back since it is close to the house, but time and time again they prove that they cannot cook or season the food properly. I paid $60 for 3 combos that were basically inedible. The fries were fine but they gave us the smallest handful they could grab. The workers never care and act like you are a bother. Tonight it was empty and the food was still undercooked and the sodas were flat. I’m done wasting my money on mediocre food and crappy service.
Atmosphere: 1
Food: 1
Service: 1
Worst place to get wings. They don’t use enough sauce. Wings Looked very dry and made me lose my appetite.
Atmosphere: 1
Food: 1
Service: 2
Customer service is fast and steady. Ill definitely be coming back to this location.
I ordered my food online picked a certain time to pick food up had to wait an additional 45 minutes for my food and plus the workers listening to volgure music In front of customers not answering the phone just totally unprofessional will never order from this location ever again
Atmosphere: 1
Food: 1
Service: 1
Don't come here. They either sell old chicken or extremely hard fried chicken. Either way.....a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Tried to order online - website is down , called the restaurant the girl very rudely tells me I can’t order 20 or more wings over the phone OR in person it has to be online - tried again seems like the turned it off .
Avoid this location overall .
Service: 1
Roaches and smells awful DO NOT EAT HERE!
Atmosphere: 1
Food: 1
Service: 1
Got my food at a timely manner. Hot and fresh. Only thing I would recommend is always ask for your food to be SAUCYYYY. Wasn't coated enough for me but other than that it was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Season Fries, Mango Habanero
My daughter loves
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Season Fries, Lemon Pepper Wings
I usually get my wings to go. Whatever is left over I pop them into my convection/air fryer the next day for breakfast.
Vegetarian options: More celery with habanero ranch dressing
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Wings
Restaurantji Recommends
Very bad atmosphere the employees they didn’t seem like they were in a hurry to help anyone. We got the food waiting in line to get our drinks, but the Coke machine was being refilled. The girl was taking her time. Maybe she was new but she didn’t act like she knew what she was doing. We have four people in line waiting to get a drink. Well, there was no ice. They had a service ice from behind the counter. This has been the last couple times I have gone there. I do not have my receipt today. I wish I have kept the receipt my husband it away.. My husband went to go pick up our food. He was not happy with the service and the conditions. The wings were good, but he told me not to go back. I guess I will not be going back unless things change. I talked to the manager she said her name was Lucille and that she apologize . But she says she got ice from the other store so they could have ice for this store. She understands that it hasn’t been working for a while, but she said the manager or the owner corporate knows about it so I’m not sure.. Just wanted to let someone know we will not be back and we will be telling our neighbors about the condition some of them already know. They go to a different location to get their wings.
Atmosphere: 1
Service: 1
Cashier was not welcoming at all she was more enthusiastic with her co workers who all seemed high her as well she was walking back and fourth with a small black box (food) you could tell she was going to the back of the kitchen to eat the soda machine was FILTHY over flowing ice dry soda splashes and gnats it was literally a box of half used potatoes sitting next to it with MORE gnats something was definitely odd about the soda taste something just didn’t taste fresh as if the ice machine could be corroded with mold or maybe the machine pumping the soda syrup I DONT KNOW but something didn’t taste right the chicken seemed double dipped too I worked at the wingstop on little York and 45 back in 2022-23 so I know how everything supposed to go and they did NOT play that shit‼️ everybody at this location just seemed careless and should be FIRED IMMEDIATELY‼️
Atmosphere: 1
Food: 1
Service: 1
Went to this location to pick up my order which was not ready so I ask the store manager which is lucia wen will it be ready she just looked at me with a blank face and said 5 min which was a lie it was more like 30 min I will never come back to this one I will stick with the one on Antoine by foodarama which is waaaaay better an more professional
Never again my order was incomplete. I called and spoke to the team leader she was very rude. She basically said just come get what you’re missing and that’s all
We can do for you . you need to hire better staff with good customer service
Service: 1
Love their lemon pepper n fries. theyre so good. Cashier w red dyed hair and bling jeans helped me out she was rlly nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings, French Fries
Loading...