Used drive through and got some nasty cold tenders along with cold fries. Only thing hot was the corn on the cob. Even the gravy was lukewarm. Worse part was there was a line in front of me so don’t understand why was the food cold and dry (old food). Never going back to this place again.
Atmosphere: 2
Food: 1
Service: 2
Robin Moore
Food was fresh and hot and plentiful. We came at prime lunch time and the place was full of loud construction workers. Usually do take out....now we remember why
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Express Tenders
Sopa Gyurme
Good quality chicken that is noticeable. The chicken strips are outstanding, and the catfish is better than most as well. Very well managed franchise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Express Tenders, Fish Fillets
Anthony Hershey
Very great service! They should give the willow park/Aledo business some pointers!
Atmosphere: 5
Food: 5
Service: 5
Roberta Gates
I love their fish & fried chicken.
Atmosphere: 5
Food: 5
Service: 5
Frances Thompson
Foods all gone that fast. It was just that good. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Express Tenders
Brett Wolfington-Floodman
Nathan and the crew are Good people's?????
Atmosphere: 5
Food: 5
Service: 5
Cara Pritchard
The most disrespectful tenders I've ever received in my life.
Food: 1
Service: 3
Ruth Brewer
Double check your order they will mix it up message up or ring it up wrong.
Atmosphere: 2
Food: 3
Service: 2
Susan Bollman
Go to a different CE like Weatherford or Willow Park. Out of the times I have been to Hudson Oaks, I have only gotten a decent/correct order twice. It's sad as its a great location. The chicken taste good, but the mashed potatoes have too much liquid, the biscuits are hard and flat, and something is usually missing from the order like flatware or food. Tonight it was both. The manager is nice and tries to satisfy the customer, but instead he needs to retrained the staff and cooks or get corporate in there to train them.
I stopped by to order a Large sweet tea and family order of poppers as my lunch. When provided my drink, I alerted the staff member to a problem with my drink lid (it kept coming off while attempting to place the cup in my drink holder). They replaced the lid, it seemed better at the time. They then handed me my poppers (in a brown paper bag covered in grease which got on my clothes). As I drove out of the drive thru and turned the corner, I grabbed my drink and it exploded all over me and my car. Upon examining the cup closely, it was made of a very cheap styrofoam and easily gave way - I cannot imagine that this would not somehow be noticeable for the staff!! I drove home and changed clothes (I was soaked by the Large drink) and called the manager Kyle. Although he was friendly enough at first and offered a small quick apology, he then explained that the cup quality had gone down due to the inadequate availability from vendors and that upper management made the decision to use different suppliers. That he would “pass along the message”. Although his response was not the one I expected, this less than $7 purchase is enough for me not to return to any Chicken Express again. If the quality of their food is anything like the quality of their service or service materials (like cups or containers) then I can easily spend my money elsewhere. Especially if I have to pay someone to detail my car again going forward.
Food: 1
Service: 1
Melanie Orcutt
Wonderful clean building. Food was hot and fresh. Staff was very busy but friendly and happy. Excellent service and helpful. Well run restaurant, thank-you!
Atmosphere: 5
Food: 5
Service: 5
Aaron Cooper
The ladies working here had a really great attitude, if I was a person who enjoyed fast food I would come back for that alone.
Atmosphere: 2
Food: 3
Service: 5
Rob Jones
Good stuff. Immaculate venue. Clearly we'll managed.
Atmosphere: 5
Food: 5
Service: 5
JT Auldridge
Crispy fried chicken pieces and tenders. My family all ordered different sides like mashed potatoes, macaroni and cheese, fried okra, and corn nuggets.
Used drive through and got some nasty cold tenders along with cold fries. Only thing hot was the corn on the cob. Even the gravy was lukewarm. Worse part was there was a line in front of me so don’t understand why was the food cold and dry (old food). Never going back to this place again.
Atmosphere: 2
Food: 1
Service: 2
Food was fresh and hot and plentiful. We came at prime lunch time and the place was full of loud construction workers. Usually do take out....now we remember why
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Express Tenders
Good quality chicken that is noticeable. The chicken strips are outstanding, and the catfish is better than most as well. Very well managed franchise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Express Tenders, Fish Fillets
Very great service! They should give the willow park/Aledo business some pointers!
Atmosphere: 5
Food: 5
Service: 5
I love their fish & fried chicken.
Atmosphere: 5
Food: 5
Service: 5
Foods all gone that fast. It was just that good. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Express Tenders
Nathan and the crew are Good people's?????
Atmosphere: 5
Food: 5
Service: 5
The most disrespectful tenders I've ever received in my life.
Food: 1
Service: 3
Double check your order they will mix it up message up or ring it up wrong.
Atmosphere: 2
Food: 3
Service: 2
Go to a different CE like Weatherford or Willow Park. Out of the times I have been to Hudson Oaks, I have only gotten a decent/correct order twice. It's sad as its a great location. The chicken taste good, but the mashed potatoes have too much liquid, the biscuits are hard and flat, and something is usually missing from the order like flatware or food. Tonight it was both. The manager is nice and tries to satisfy the customer, but instead he needs to retrained the staff and cooks or get corporate in there to train them.
Food: 1
Service: 3
Restaurantji Recommends
I stopped by to order a Large sweet tea and family order of poppers as my lunch. When provided my drink, I alerted the staff member to a problem with my drink lid (it kept coming off while attempting to place the cup in my drink holder). They replaced the lid, it seemed better at the time. They then handed me my poppers (in a brown paper bag covered in grease which got on my clothes). As I drove out of the drive thru and turned the corner, I grabbed my drink and it exploded all over me and my car. Upon examining the cup closely, it was made of a very cheap styrofoam and easily gave way - I cannot imagine that this would not somehow be noticeable for the staff!! I drove home and changed clothes (I was soaked by the Large drink) and called the manager Kyle. Although he was friendly enough at first and offered a small quick apology, he then explained that the cup quality had gone down due to the inadequate availability from vendors and that upper management made the decision to use different suppliers. That he would “pass along the message”. Although his response was not the one I expected, this less than $7 purchase is enough for me not to return to any Chicken Express again. If the quality of their food is anything like the quality of their service or service materials (like cups or containers) then I can easily spend my money elsewhere. Especially if I have to pay someone to detail my car again going forward.
Food: 1
Service: 1
Wonderful clean building. Food was hot and fresh. Staff was very busy but friendly and happy. Excellent service and helpful. Well run restaurant, thank-you!
Atmosphere: 5
Food: 5
Service: 5
The ladies working here had a really great attitude, if I was a person who enjoyed fast food I would come back for that alone.
Atmosphere: 2
Food: 3
Service: 5
Good stuff. Immaculate venue. Clearly we'll managed.
Atmosphere: 5
Food: 5
Service: 5
Crispy fried chicken pieces and tenders. My family all ordered different sides like mashed potatoes, macaroni and cheese, fried okra, and corn nuggets.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Express Tenders