Service was courteous and helpful. The food came out hot and fresh. Dining area was neat and clean. The catfish and chicken was very good. Stop in and try them out.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Battered French Fries, Jalapeno Poppers, Catfish, Gravy, Corn Nuggets, Chicken Strip Basket, Tenders and Poppers
Melanie Holt
Best fried chicken anywhere, and service is great!
Atmosphere: 4
Food: 5
Service: 5
Ricky Bayless
Fish plates not good shrimp not
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Catfish
G
Ayo, they asked me “what sides” I tell these people fries but get home and all I got was cups of white gravy?
Atmosphere: 1
Food: 2
Service: 1
Cheston Baugh
Absolutely ridiculous wait times. Waited 35 minutes for my food and they forgot items. Won't return to this location. Told the person that brought my food out that the wait was ridiculous and she was just speechless. Had nothing to say, didn't apologize, didn't explain, nothing. Just walked away from me. Very poor customer service and experience.
Atmosphere: 1
Food: 2
Service: 1
gregg alley
Always great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, 6 Wicked Wings, Fresh-Baked Rolls, 10 PC Dark Chicken
iSmart Taxes
I'm upset and disappointed. I have purchased meals here daily for my corporation & employees for many years (maybe $10K annually!!!). They had a progam in 2023 where they provide a card to track meals and after 5 Stars, you get a free combo meal. I was reassured by Every Manager & the Owner multiple times that this card would not expire & it maintains it's value. I told them (and they know who I am) that I wanted to save my full ones as gifts.Eventually, my Great Grandfather came into town, and I happen to know his favorite place to eat is Golden Chick. I offered him a free meal at his favorite place, for his travels, using my corporate card with 5 stars. I called Golden Chick and verified that they would honor this purchase prior to sending him up there with my card. They said "Absolutely!! No problem!!".When my 80 year old Great Grandfather arrived about 20 minutes later to this location, and tried to order a Simple #1, they denied him usage of the card. Not only that, but they TOOK the card from him that I gave him, and told him that he still had to pay for his meal. I was ultimately incredibly embarrased that their management promised to honor this, over and over, even right before his arrival, and denied it upon his arrival. I'm taking my corporate business elsewhere, and will NEVER visit this establishment again. I hope it was worth the $8 to you guys. You've failed to agree to the deals you have made to our company, and took it out on an 80 Year old man. I can't forgive that.
Service: 1
Joseph Hajj
Great Chicken, but why are the zing sauce cups less than half full?
Angela R.
I went to Golden Chick in Brownwood Texas, and it was not a good experience. I paid 17.83 for dried out chicken that had to have been at least 3 hours old, the Mac and cheese was almost burnt. The best thing was the side salad, tea, and the roll. The rest was disgusting. Couldn't eat the chicken, after the first bite, it was so dry, and tough, you had to chew it, for at least 3 minutes, just to get it to go down without choking on it. I usually eat there whenever I go to Brownwood, and most of the time the food is great, I don't know what happened this time.
Jesse Halbert
Always quick and friendly service. Sandwiches are always good
Service was courteous and helpful. The food came out hot and fresh. Dining area was neat and clean. The catfish and chicken was very good. Stop in and try them out.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Battered French Fries, Jalapeno Poppers, Catfish, Gravy, Corn Nuggets, Chicken Strip Basket, Tenders and Poppers
Best fried chicken anywhere, and service is great!
Atmosphere: 4
Food: 5
Service: 5
Fish plates not good shrimp not
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Catfish
Ayo, they asked me “what sides” I tell these people fries but get home and all I got was cups of white gravy?
Atmosphere: 1
Food: 2
Service: 1
Absolutely ridiculous wait times. Waited 35 minutes for my food and they forgot items. Won't return to this location. Told the person that brought my food out that the wait was ridiculous and she was just speechless. Had nothing to say, didn't apologize, didn't explain, nothing. Just walked away from me. Very poor customer service and experience.
Atmosphere: 1
Food: 2
Service: 1
Always great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, 6 Wicked Wings, Fresh-Baked Rolls, 10 PC Dark Chicken
I'm upset and disappointed. I have purchased meals here daily for my corporation & employees for many years (maybe $10K annually!!!). They had a progam in 2023 where they provide a card to track meals and after 5 Stars, you get a free combo meal. I was reassured by Every Manager & the Owner multiple times that this card would not expire & it maintains it's value. I told them (and they know who I am) that I wanted to save my full ones as gifts.Eventually, my Great Grandfather came into town, and I happen to know his favorite place to eat is Golden Chick. I offered him a free meal at his favorite place, for his travels, using my corporate card with 5 stars. I called Golden Chick and verified that they would honor this purchase prior to sending him up there with my card. They said "Absolutely!! No problem!!".When my 80 year old Great Grandfather arrived about 20 minutes later to this location, and tried to order a Simple #1, they denied him usage of the card. Not only that, but they TOOK the card from him that I gave him, and told him that he still had to pay for his meal. I was ultimately incredibly embarrased that their management promised to honor this, over and over, even right before his arrival, and denied it upon his arrival. I'm taking my corporate business elsewhere, and will NEVER visit this establishment again. I hope it was worth the $8 to you guys. You've failed to agree to the deals you have made to our company, and took it out on an 80 Year old man. I can't forgive that.
Service: 1
Great Chicken, but why are the zing sauce cups less than half full?
I went to Golden Chick in Brownwood Texas, and it was not a good experience. I paid 17.83 for dried out chicken that had to have been at least 3 hours old, the Mac and cheese was almost burnt. The best thing was the side salad, tea, and the roll. The rest was disgusting. Couldn't eat the chicken, after the first bite, it was so dry, and tough, you had to chew it, for at least 3 minutes, just to get it to go down without choking on it. I usually eat there whenever I go to Brownwood, and most of the time the food is great, I don't know what happened this time.
Always quick and friendly service. Sandwiches are always good
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Great chicken tenders quickly and politely. GC managers go out of their way to show their appreciation for patronage.
Atmosphere: 5
Food: 5
Service: 5
I love this place! The owner of this particular location works very hard, from opening to close to make sure all is run properly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dirty Rice, Golden Roast, Catfish, 6 Wicked Wings, Fresh-Baked Rolls
Nice people
The owners are hands on and make sure everyone gets a 5 star experience. Great job!
Atmosphere: 5
Food: 5
Service: 5
They do great,,,not sure why the chicken didnt taste like it use to???
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fresh-Baked Rolls