This McDonald's always seems to be fresh and they get the order correct
Food: 5
Service: 5
Kevin Hathorn
Worst mcdonalds ive ever been to the smell of cigarettes in the drive thru smoked by the employees is disgusting who wants to smell cigarettes when ordering food
Atmosphere: 1
Food: 1
Service: 1
Allison Clarkson
I’ve had repeated food safety incidents at the Hudson Oaks, TX McDonald’s (Store #33251), including cold, hours-old fries and burgers that were not safe to eat. I’ve filed reports with McDonald’s Corporate and the Parker County Health Department. This goes beyond customer service; this is a food safety concern. Please address this immediately.
Allison Clark
**UPDATE** I received a reply from the supposed “owner” telling me to contact the “McDelivery Service.” This is completely unacceptable and dismissive, especially given that my complaint was about food safety, not just delivery issues. Missing items in sealed bags, cold and hours-old food, and unsafe burgers are the responsibility of the restaurant, not DoorDash.
DoorDash has already credited me for the entire order, but I was not seeking compensation. I was seeking accountability. I have now filed formal reports with: • McDonald’s Corporate (case opened) • Parker County Health Department (inspection requested) • The franchise contact listed through the Parker County Chamber
This goes far beyond poor customer service. The condition of the food being prepared at this location is a health and safety concern, and I will continue escalating until I am confident corrective action has been taken.
Until then: DO NOT EAT at this McDonald’s. Both Willow Park and Weatherford locations are only a ten-minute drive away and are far safer options.
I’m genuinely disappointed to write this, because the Hudson Oaks McDonald’s used to be one of the best in our area. Over the past year, however, the quality and consistency have declined so dramatically that it’s become completely unreliable. We are a household with a disabled veteran and limited mobility, so we often order through DoorDash. Unfortunately, this location now gets the order wrong two out of three times, and the past two orders were essentially inedible.
We live barely a mile and a half away, so travel time is not the issue. Food has arrived with cold, seemingly day old frozen fries, burgers that tasted old, and this most recent order was missing multiple items despite the bags being sealed. No straws, no napkins, no sauces, missing two fries, missing McFlurry—yet the printed ticket in the bag clearly listed everything we ordered.
This is not a DoorDash problem. This is a store operations problem.
Hudson Oaks is growing quickly, and this location needs to raise its standards to match the community it serves. At this point, Willow Park’s McDonald’s is consistently far better, and even Burger King provides more reliable, edible food. Sadly, after years of being loyal customers, we won’t be ordering from the Hudson Oaks McDonald’s again until there is a significant improvement in quality and accuracy.
Buyer beware, what used to be dependable has become frustratingly inconsistent.
Atmosphere: 1
Food: 1
Service: 1
desiree thompson
fries are cold and soggy EVERY time i go.drive thru is just rude.
Atmosphere: 1
Food: 1
Service: 1
woody elmore
Skip this McDonalds. We order a curbside pick up and didntget it until over 30min later. When I complained the server said, ma'am we are busy. No sir I watched several get thru drive thru the drive thru in 5 to 10 min. Then they didn't give us our full order
Atmosphere: 1
Food: 2
Service: 1
Derrick Brown
Took almost an hour to get food inside while everyone else who ordered their food after us got their food first.
Food: 3
Service: 1
Duno Who
Mc gobbler
Atmosphere: 2
Food: 4
Service: 2
j w
Hot fries
Atmosphere: 5
Food: 5
Service: 5
Marshall
Waited 30 mins for my pick up order, still not ready.
Never gets orders correct. Staff could benefit from team building training.
Atmosphere: 1
Food: 2
Service: 2
evilcowweee
Never order curbside from this store unless you want to wait 30 minutes for a single order
Atmosphere: 1
Johnny Andrews
I always have a good experience at this McDonald's, and I will usually go out of my way to order from this one even though there's another McDonald's that's a bit closer. Not only does this location have menu options that aren't available at the other one, they also tend to have cheaper prices in general, like a large drink costing 1.89 here and 2.59 at the other store.
Like most McDonald's, they have 4 electronic order kiosks where customers can ring themselves up, but if you'd prefer to have your order taken in person then the staff are happy to help. On this particular order I was helped by a very friendly woman who's name I unfortunately didn't get, but who went above and beyond to ensure I had a positive experience.
Atmosphere: 5
Food: 5
Service: 5
TG Baldwin
Awful sterile environment awful food!
Atmosphere: 1
Food: 1
Service: 1
Christopher Couchman
I enjoyed a server a lot named David he's awesome he's so good
This McDonald's always seems to be fresh and they get the order correct
Food: 5
Service: 5
Worst mcdonalds ive ever been to the smell of cigarettes in the drive thru smoked by the employees is disgusting who wants to smell cigarettes when ordering food
Atmosphere: 1
Food: 1
Service: 1
I’ve had repeated food safety incidents at the Hudson Oaks, TX McDonald’s (Store #33251), including cold, hours-old fries and burgers that were not safe to eat. I’ve filed reports with McDonald’s Corporate and the Parker County Health Department. This goes beyond customer service; this is a food safety concern. Please address this immediately.
**UPDATE**
I received a reply from the supposed “owner” telling me to contact the “McDelivery Service.” This is completely unacceptable and dismissive, especially given that my complaint was about food safety, not just delivery issues. Missing items in sealed bags, cold and hours-old food, and unsafe burgers are the responsibility of the restaurant, not DoorDash.
DoorDash has already credited me for the entire order, but I was not seeking compensation. I was seeking accountability. I have now filed formal reports with:
• McDonald’s Corporate (case opened)
• Parker County Health Department (inspection requested)
• The franchise contact listed through the Parker County Chamber
This goes far beyond poor customer service. The condition of the food being prepared at this location is a health and safety concern, and I will continue escalating until I am confident corrective action has been taken.
Until then: DO NOT EAT at this McDonald’s.
Both Willow Park and Weatherford locations are only a ten-minute drive away and are far safer options.
I’m genuinely disappointed to write this, because the Hudson Oaks McDonald’s used to be one of the best in our area. Over the past year, however, the quality and consistency have declined so dramatically that it’s become completely unreliable. We are a household with a disabled veteran and limited mobility, so we often order through DoorDash. Unfortunately, this location now gets the order wrong two out of three times, and the past two orders were essentially inedible.
We live barely a mile and a half away, so travel time is not the issue. Food has arrived with cold, seemingly day old frozen fries, burgers that tasted old, and this most recent order was missing multiple items despite the bags being sealed. No straws, no napkins, no sauces, missing two fries, missing McFlurry—yet the printed ticket in the bag clearly listed everything we ordered.
This is not a DoorDash problem. This is a store operations problem.
Hudson Oaks is growing quickly, and this location needs to raise its standards to match the community it serves. At this point, Willow Park’s McDonald’s is consistently far better, and even Burger King provides more reliable, edible food. Sadly, after years of being loyal customers, we won’t be ordering from the Hudson Oaks McDonald’s again until there is a significant improvement in quality and accuracy.
Buyer beware, what used to be dependable has become frustratingly inconsistent.
Atmosphere: 1
Food: 1
Service: 1
fries are cold and soggy EVERY time i go.drive thru is just rude.
Atmosphere: 1
Food: 1
Service: 1
Skip this McDonalds. We order a curbside pick up and didntget it until over 30min later. When I complained the server said, ma'am we are busy. No sir I watched several get thru drive thru the drive thru in 5 to 10 min. Then they didn't give us our full order
Atmosphere: 1
Food: 2
Service: 1
Took almost an hour to get food inside while everyone else who ordered their food after us got their food first.
Food: 3
Service: 1
Mc gobbler
Atmosphere: 2
Food: 4
Service: 2
Hot fries
Atmosphere: 5
Food: 5
Service: 5
Waited 30 mins for my pick up order, still not ready.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Never gets orders correct. Staff could benefit from team building training.
Atmosphere: 1
Food: 2
Service: 2
Never order curbside from this store unless you want to wait 30 minutes for a single order
Atmosphere: 1
I always have a good experience at this McDonald's, and I will usually go out of my way to order from this one even though there's another McDonald's that's a bit closer. Not only does this location have menu options that aren't available at the other one, they also tend to have cheaper prices in general, like a large drink costing 1.89 here and 2.59 at the other store.
Like most McDonald's, they have 4 electronic order kiosks where customers can ring themselves up, but if you'd prefer to have your order taken in person then the staff are happy to help. On this particular order I was helped by a very friendly woman who's name I unfortunately didn't get, but who went above and beyond to ensure I had a positive experience.
Atmosphere: 5
Food: 5
Service: 5
Awful sterile environment awful food!
Atmosphere: 1
Food: 1
Service: 1
I enjoyed a server a lot named David he's awesome he's so good
Atmosphere: 5
Food: 5
Service: 5
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