17 minutes to make 2 sandwiches? Seriously? Get it TOGETHER. My dead grandmother could have risen from the dead, made a sandwich and died from cancer all over again before this location can get one sandwich completed. Unbelievable. Will never come back.
Service: 1
Charles Trotter
I just ordered a few sandwiches, chips and a 5.99 Mac and cheese which totaled 44 dollars including a 15% tip which is a bit silly for fast food but the person walked me through the process to include choosing a tip. As I was awaiting my order the manager was in a heated discussion with a man was demanding a refund due feeling he was overcharged and the attitudes which the manager refused and when asked why he would not answered “because this is a business” and it is my choice. They handed me my bags and being uncomfortable and not wanting to linger left without checking my order. When I got home the Mac and cheese was not in the bags and my mother insisted on returning to get entire order. According to my mother the female staff member insisted that my order was complete thus contending that I was either dimwitted or being dishonest and was not going to fill order so she had to talk to the manager who gave her the rest of our order. Things happen, you run out of coke products or forget to give a customer their order but it is unacceptable to question a persons honesty for 50 cents worth of macaroni and cheese. This restaurant really needs to undergo some customer relations training, two times in a row seems to be a trend.
Atmosphere: 1
Food: 5
Service: 2
Dan Spangler
No drinks available in drink machine. No one told me when I placed my order and was asked to leave a tip. I paid for combo meals that included drinks. Only drink available was tea. I never drink tea but had no other choice. Had they been upfront when I placed my order I would have gone elsewhere. I'll never go back to this place
Atmosphere: 3
Food: 3
Service: 2
Tara Barton
Ms. Susan is always so kind to my nephew (3 years old, big personality lol). We really appreciate that she always makes conversation with him?
Atmosphere: 5
Food: 5
Service: 5
Dane Dally
The food is really good and gets made fast
Parking: The parking is really nice and the have a sitting area out side
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Minibon
Deborah Sarslow
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Minibon
Tyler Barton
Everyone was kind and considerate!
Atmosphere: 5
Food: 5
Service: 5
Aaron Todd
Had a great time when I went in for breakfast and the staff was wonderful
Atmosphere: 5
Food: 5
Service: 5
jonathan roberson
Thanks Susan awesome job
Atmosphere: 3
Food: 5
Service: 5
Jonathan Vitela
I’ve been to many Schlotzky’s but this one is definitely the best I’ve been too! Great food, clean establishment but more importantly, the staff and management took care of the wife and I. ??
Food was great. Lady who waited on me was really nice. Store is super clean. Will stop here again. Was on my lunch and had limited time and everything was quick. Would recommend to people who are looking for something good but doesn’t take forever to get.
Atmosphere: 5
Food: 5
Service: 5
Julie Jamison
Great food. Service is excellent. Staff is so friendly. Cinnamon rolls are so yummy. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
P Lynn
The food was good for me, but my crew was not impressed. Big dripping water issue in the main dining area.
17 minutes to make 2 sandwiches? Seriously? Get it TOGETHER. My dead grandmother could have risen from the dead, made a sandwich and died from cancer all over again before this location can get one sandwich completed. Unbelievable. Will never come back.
Service: 1
I just ordered a few sandwiches, chips and a 5.99 Mac and cheese which totaled 44 dollars including a 15% tip which is a bit silly for fast food but the person walked me through the process to include choosing a tip. As I was awaiting my order the manager was in a heated discussion with a man was demanding a refund due feeling he was overcharged and the attitudes which the manager refused and when asked why he would not answered “because this is a business” and it is my choice. They handed me my bags and being uncomfortable and not wanting to linger left without checking my order. When I got home the Mac and cheese was not in the bags and my mother insisted on returning to get entire order. According to my mother the female staff member insisted that my order was complete thus contending that I was either dimwitted or being dishonest and was not going to fill order so she had to talk to the manager who gave her the rest of our order. Things happen, you run out of coke products or forget to give a customer their order but it is unacceptable to question a persons honesty for 50 cents worth of macaroni and cheese. This restaurant really needs to undergo some customer relations training, two times in a row seems to be a trend.
Atmosphere: 1
Food: 5
Service: 2
No drinks available in drink machine. No one told me when I placed my order and was asked to leave a tip. I paid for combo meals that included drinks. Only drink available was tea. I never drink tea but had no other choice. Had they been upfront when I placed my order I would have gone elsewhere. I'll never go back to this place
Atmosphere: 3
Food: 3
Service: 2
Ms. Susan is always so kind to my nephew (3 years old, big personality lol). We really appreciate that she always makes conversation with him?
Atmosphere: 5
Food: 5
Service: 5
The food is really good and gets made fast
Parking: The parking is really nice and the have a sitting area out side
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Minibon
Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Minibon
Everyone was kind and considerate!
Atmosphere: 5
Food: 5
Service: 5
Had a great time when I went in for breakfast and the staff was wonderful
Atmosphere: 5
Food: 5
Service: 5
Thanks Susan awesome job
Atmosphere: 3
Food: 5
Service: 5
I’ve been to many Schlotzky’s but this one is definitely the best I’ve been too! Great food, clean establishment but more importantly, the staff and management took care of the wife and I. ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was great. Lady who waited on me was really nice. Store is super clean. Will stop here again. Was on my lunch and had limited time and everything was quick. Would recommend to people who are looking for something good but doesn’t take forever to get.
Atmosphere: 5
Food: 5
Service: 5
Great food. Service is excellent. Staff is so friendly. Cinnamon rolls are so yummy. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
The food was good for me, but my crew was not impressed. Big dripping water issue in the main dining area.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Schlotzsky's Potato Chips, Cinnabon Classic Roll, Pepperoni Pizza
Super nice & friendly!
The food is amazing
Atmosphere: 5
Food: 5
Service: 5
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