Customer service is always great but the drive thru control is the worst...went this morning and got cold food because my food had already been sitting out but everyone in the other lane kept goin meaning there was no sense of order
AJ R
They handed us a dirty menu to look at and when I got my food my sandwich taste extremely bitter and greasy , it was so bitter and gross that I couldn’t finish it and even though I only took a few bites the bitter nasty taste was so foul that drinking tea and chewing gum didn’t help at all, it just made my tastebuds terrible. Absolutely disgusting Chick-fil-A! Do better ! Also if I get sick I will be reporting this to head quarters.
Food: 1
Service: 3
LaMont Melrose
Great staff
Food: 5
Service: 5
A. M
Unfortunately the employees do not know what service is at this location.
True_deciple
The guy in drive thru had a very rude attitude won't come here again
Charlotte Lewis
This was the first time that I had to wait about 20-25 for my food. They didn't even come out and say that my food would be out soon. Only when I asked what was taking so long did they say something. Probably won't visit that location again.
Atmosphere: 3
Food: 5
Service: 3
LB Den
They don't fill the fry box up in the large container. They provide you with half a box of fries and which are hard and dry. I asked them to fill up my fry box and refused to do so. Yes I'm disappointed. I loved this place. My daughter and I come here just to have fries together, and I experienced a smart mouth woman with an attitude. She really wanted to hold on to an extra 8 pieces of fries. I really wanted my money back, but I sucked it up and continued my way towards the house..
Food: 1
Service: 1
UniQ Cinematics
Outstanding service and consistently great food! This Chick-fil-A location at 19707 US-59 in Humble truly stands out. The staff is incredibly friendly, fast, and attentive — they make every visit smooth and enjoyable. Even during busy hours, the drive-thru moves quickly and the team keeps everything organized with a smile.
The food is always fresh, hot, and exactly what you expect from Chick-fil-A. The restaurant is clean, well-maintained, and has a welcoming atmosphere.
Highly recommend this location for anyone looking for excellent customer service and reliably delicious meals. One of the best Chick-fil-A spots in the area! 🍗👏
Atmosphere: 5
Food: 5
Service: 5
Sa'Nay Jones
Worse chick fil a in my area! No matter how nice you are the attitudes from the employees are terrible! The food is ok but the kale salad horrible! Line always long! I just never have a good experience at the location but any other chick fil a I love and get treated with respect and pleasure. PLEASE DO BETTER MANAGEMENT!
The weight was very short for my grilled chicken club meal. It might’ve been three minutes the atmosphere in the dining room felt like home. The two front counter ladies who assisted me were more than sweet. They were so affirming, uplifting, and caring. I enjoy Chick-fil-A and I love the company, but it’s so rare that I see a heart in the team this genuine. and for me, it was quite heartfelt. My mail was sincere, it was delicious, and it was very fast. And honestly, I didn’t have a long time to dine so that speed really helped me to enjoy my time at Chick-fil-A. For the brief moment I was there Happy Thanksgiving to your whole team. I live an hour away, but I hope to be back.
Atmosphere: 5
Food: 5
Service: 5
Joug Liso
You guys are amazing 👏. There were a million people at the outside line and I fly in and out in no time. Thank you.
Food: 5
Service: 5
Reynel Perez
The very best chicken Sandwich in Town / in the World.
Atmosphere: 5
Food: 5
Service: 5
Carlos W.
They messed up my order and would not refund my card. I had to drive back 20 mins to get the missing item. They will give me the missing item but nothing more Will never go back to that location.
Nice place to eat
Atmosphere: 5
Food: 5
Service: 5
Customer service is always great but the drive thru control is the worst...went this morning and got cold food because my food had already been sitting out but everyone in the other lane kept goin meaning there was no sense of order
They handed us a dirty menu to look at and when I got my food my sandwich taste extremely bitter and greasy , it was so bitter and gross that I couldn’t finish it and even though I only took a few bites the bitter nasty taste was so foul that drinking tea and chewing gum didn’t help at all, it just made my tastebuds terrible. Absolutely disgusting Chick-fil-A! Do better ! Also if I get sick I will be reporting this to head quarters.
Food: 1
Service: 3
Great staff
Food: 5
Service: 5
Unfortunately the employees do not know what service is at this location.
The guy in drive thru had a very rude attitude won't come here again
This was the first time that I had to wait about 20-25 for my food. They didn't even come out and say that my food would be out soon. Only when I asked what was taking so long did they say something. Probably won't visit that location again.
Atmosphere: 3
Food: 5
Service: 3
They don't fill the fry box up in the large container. They provide you with half a box of fries and which are hard and dry. I asked them to fill up my fry box and refused to do so. Yes I'm disappointed. I loved this place. My daughter and I come here just to have fries together, and I experienced a smart mouth woman with an attitude. She really wanted to hold on to an extra 8 pieces of fries. I really wanted my money back, but I sucked it up and continued my way towards the house..
Food: 1
Service: 1
Outstanding service and consistently great food!
This Chick-fil-A location at 19707 US-59 in Humble truly stands out. The staff is incredibly friendly, fast, and attentive — they make every visit smooth and enjoyable. Even during busy hours, the drive-thru moves quickly and the team keeps everything organized with a smile.
The food is always fresh, hot, and exactly what you expect from Chick-fil-A. The restaurant is clean, well-maintained, and has a welcoming atmosphere.
Highly recommend this location for anyone looking for excellent customer service and reliably delicious meals. One of the best Chick-fil-A spots in the area! 🍗👏
Atmosphere: 5
Food: 5
Service: 5
Worse chick fil a in my area! No matter how nice you are the attitudes from the employees are terrible! The food is ok but the kale salad horrible! Line always long! I just never have a good experience at the location but any other chick fil a I love and get treated with respect and pleasure. PLEASE DO BETTER MANAGEMENT!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The weight was very short for my grilled chicken club meal. It might’ve been three minutes the atmosphere in the dining room felt like home. The two front counter ladies who assisted me were more than sweet. They were so affirming, uplifting, and caring. I enjoy Chick-fil-A and I love the company, but it’s so rare that I see a heart in the team this genuine. and for me, it was quite heartfelt. My mail was sincere, it was delicious, and it was very fast. And honestly, I didn’t have a long time to dine so that speed really helped me to enjoy my time at Chick-fil-A. For the brief moment I was there Happy Thanksgiving to your whole team. I live an hour away, but I hope to be back.
Atmosphere: 5
Food: 5
Service: 5
You guys are amazing 👏. There were a million people at the outside line and I fly in and out in no time. Thank you.
Food: 5
Service: 5
The very best chicken
Sandwich in Town / in the World.
Atmosphere: 5
Food: 5
Service: 5
They messed up my order and would not refund my card. I had to drive back 20 mins to get the missing item. They will give me the missing item but nothing more Will never go back to that location.
Always a refeshing change when I am on the run
Atmosphere: 4
Food: 4
Service: 4
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