I just wanted whip cream added onto my frosted drinks but when I asked employees Paola and Cynthia they both said "No, that whip cream doesn't go on frosted drinks."
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Valerie Cruickshank
I got curbside and there was no condiments. The stated that they were out of ketchup. She also had an attitude. But the food was delicious.
Wife and I were waiting on a store here at the Mall to open (10:15AM) so we decided to have an early lunch. Wife had their chicken nuggets while I got the 3 piece chicken strips. The delightful lady working behind the counter was absolutely amazing and a total delight, very personable and friendly. Food was excellent as always, thank you all for the hospitality given while we were there.
Atmosphere: 4
Food: 5
Service: 5
Ashley Alvarez
Don’t eat here unless you want food poisoning.
Douglas Haskett
I was here the other day and had the pleasure of meeting Cinthia, every time I come here she’s super helpful and nice every single time!
Atmosphere: 5
Food: 5
Service: 5
Xenumi
Super awesome location! The person Cinthia was a great person and made our already hectic experience at the mall much better.
Atmosphere: 5
Food: 5
Service: 5
Chef Philip McCulloch Sr.
Fast and consistency
Atmosphere: 5
Food: 5
Service: 5
Angel Hernandez
Jackie and Cinthia are by far the worst managers. They’re rude to mall employees and hate refunding people for nasty food
Atmosphere: 1
Food: 1
Service: 1
Monica Abril
I ordered their classic Chicken Sandwich and it was absolutely delicious- perfectly crisp on the outside, tender on the inside, and packed with flavor! The waffle fries were crispy and golden, just the way I like them. The service was quick, the staff were friendly the whole experience was excellent!
Atmosphere: 5
Food: 5
Service: 5
Sharon Joseph
⭐⭐⭐⭐⭐
I recently had the pleasure of dining at Chick-fil-A Deerbrook Mall, and I must say, it was an experience worth sharing! Right from the moment I walked in, I was greeted by a fantastic employee whose infectious energy and smile set the tone for a delightful meal. Their exceptional service made me feel truly valued as a customer.
Now, let’s talk about the food—absolutely amazing! Every bite was a testament to Chick-fil-A's commitment to quality. The chicken was consistently hot and fresh, just as I have come to expect from this beloved chain. It’s refreshing to find a place where the food is always prepared with care and attention to detail.
What really stood out to me, however, was the owner’s genuine concern for her customers. You can feel the passion and dedication she has for ensuring that everyone leaves happy and satisfied. It’s evident that she fosters a workplace where employees are motivated to provide top-notch service, which truly enhances the overall experience.
If you’re looking for a delicious meal served with a side of heartfelt service, I highly recommend Chick-fil-A Deerbrook Mall. You won’t be disappointed!
I went to buy CFA recently and while I was waiting for my food I couldn’t help but over hear this worker name “Cynthia” disrespect her crew members in front of customers! , they need to talk to her and learn how to respect her crew members and not only to the customers.It seems like she was a higher up if it is there should be some type of discipline because it doesn’t seem like it was her first time doing this because they seem to be uncomfortable around her.
Atmosphere: 1
Food: 4
Service: 1
Prince Simpson
The owner operator was highly rude !!! I love this location inside the mall but the service from that lady was awful!! I know her name starts with a “J” what type of business are yall running here?!
Atmosphere: 2
Food: 4
Service: 1
SA MB
I attempted to purchase two medium drinks as I have done numerous times before at this location in Deerbrook Mall. However this time I was informed that i would need to purchase an additional food item as well in order to get medium drinks. Per the employee this was due to a new policy change. She would be able to sell me a small drink if I did not want to purchase anything else. Chick-fil-A if this information is accurate this a ridiculous policy. A customer should not be required to purchase more than what they want.
Food: 1
Service: 1
Manuel Martinez
I just wanted to check the status of my mobile order and a Cinthia G. gave me attitude and just said “I’ll get it to when its ready” without asking anything else. Meanwhile my order was sitting on a rack for 10 min.
Atmosphere: 3
Food: 5
Service: 1
Ehab Ashmawy
Worst management ever. The manager has a very bad attitude. I would not expect that from Chick Fila... It's such a shame for a big name. Good luck with the manager attitude.
I just wanted whip cream added onto my frosted drinks but when I asked employees Paola and Cynthia they both said "No, that whip cream doesn't go on frosted drinks."
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich
I got curbside and there was no condiments. The stated that they were out of ketchup. She also had an attitude. But the food was delicious.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cobb Salad, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich
Wife and I were waiting on a store here at the Mall to open (10:15AM) so we decided to have an early lunch.
Wife had their chicken nuggets while I got the 3 piece chicken strips. The delightful lady working behind the counter was absolutely amazing and a total delight, very personable and friendly.
Food was excellent as always, thank you all for the hospitality given while we were there.
Atmosphere: 4
Food: 5
Service: 5
Don’t eat here unless you want food poisoning.
I was here the other day and had the pleasure of meeting Cinthia, every time I come here she’s super helpful and nice every single time!
Atmosphere: 5
Food: 5
Service: 5
Super awesome location! The person Cinthia was a great person and made our already hectic experience at the mall much better.
Atmosphere: 5
Food: 5
Service: 5
Fast and consistency
Atmosphere: 5
Food: 5
Service: 5
Jackie and Cinthia are by far the worst managers. They’re rude to mall employees and hate refunding people for nasty food
Atmosphere: 1
Food: 1
Service: 1
I ordered their classic Chicken Sandwich and it was absolutely delicious- perfectly crisp on the outside, tender on the inside, and packed with flavor! The waffle fries were crispy and golden, just the way I like them. The service was quick, the staff were friendly the whole experience was excellent!
Atmosphere: 5
Food: 5
Service: 5
⭐⭐⭐⭐⭐
I recently had the pleasure of dining at Chick-fil-A Deerbrook Mall, and I must say, it was an experience worth sharing! Right from the moment I walked in, I was greeted by a fantastic employee whose infectious energy and smile set the tone for a delightful meal. Their exceptional service made me feel truly valued as a customer.
Now, let’s talk about the food—absolutely amazing! Every bite was a testament to Chick-fil-A's commitment to quality. The chicken was consistently hot and fresh, just as I have come to expect from this beloved chain. It’s refreshing to find a place where the food is always prepared with care and attention to detail.
What really stood out to me, however, was the owner’s genuine concern for her customers. You can feel the passion and dedication she has for ensuring that everyone leaves happy and satisfied. It’s evident that she fosters a workplace where employees are motivated to provide top-notch service, which truly enhances the overall experience.
If you’re looking for a delicious meal served with a side of heartfelt service, I highly recommend Chick-fil-A Deerbrook Mall. You won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Restaurantji Recommends
I went to buy CFA recently and while I was waiting for my food I couldn’t help but over hear this worker name “Cynthia” disrespect her crew members in front of customers! , they need to talk to her and learn how to respect her crew members and not only to the customers.It seems like she was a higher up if it is there should be some type of discipline because it doesn’t seem like it was her first time doing this because they seem to be uncomfortable around her.
Atmosphere: 1
Food: 4
Service: 1
The owner operator was highly rude !!! I love this location inside the mall but the service from that lady was awful!! I know her name starts with a “J” what type of business are yall running here?!
Atmosphere: 2
Food: 4
Service: 1
I attempted to purchase two medium drinks as I have done numerous times before at this location in Deerbrook Mall. However this time I was informed that i would need to purchase an additional food item as well in order to get medium drinks. Per the employee this was due to a new policy change. She would be able to sell me a small drink if I did not want to purchase anything else. Chick-fil-A if this information is accurate this a ridiculous policy. A customer should not be required to purchase more than what they want.
Food: 1
Service: 1
I just wanted to check the status of my mobile order and a Cinthia G. gave me attitude and just said “I’ll get it to when its ready” without asking anything else. Meanwhile my order was sitting on a rack for 10 min.
Atmosphere: 3
Food: 5
Service: 1
Worst management ever. The manager has a very bad attitude. I would not expect that from Chick Fila... It's such a shame for a big name. Good luck with the manager attitude.
Atmosphere: 1
Food: 1
Service: 1
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