This Chick-fil-A is my favorite! Jackie Echard is the manager and she's the friendliest person I know. The employees are always smiling and helpful. And when it's busier than busy, the service never slows down and the food never suffers in quality. They are top notch!
Atmosphere: 5
Food: 5
Service: 5
Teresa Freeman
Upon me and my son arrival we sit down and the server came to the table to take our order. Order was bought to the table 1st with nothing to eat our salad with, 2nd they got my son ordered all messed up and we had to ask for the drink we purchased with our meals. What really broke the camels back when the worker perceed to mop around the table and the area we was eating at. I politely ask her could she stop mopping around the table and around the area we were eating at and the smell made me very nausea. So I couldn't cotinue to finish my meal.She told me she couldn't because she was getting ready to get off from work in about 1hr and needed to get it done before she got off. I thought that was very disrespectful because I was the person that was spending money to eat there. Me and son just wanted to spend quality before he left to go back home. It was cut short because of that situation. I will never eat at the location ever again. Need to find a better time to mop the area where people eat at because the smell of the mop and the chemicals just not sanitize around the area when people are eating.
Atmosphere: 1
Food: 1
Service: 1
daisy' fuentes (Obeydaisyyy)
I just wanted whip cream added onto my frosted drinks but when I asked employees Paola and Cynthia they both said "No, that whip cream doesn't go on frosted drinks."
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Valerie Cruickshank
I got curbside and there was no condiments. The stated that they were out of ketchup. She also had an attitude. But the food was delicious.
Wife and I were waiting on a store here at the Mall to open (10:15AM) so we decided to have an early lunch. Wife had their chicken nuggets while I got the 3 piece chicken strips. The delightful lady working behind the counter was absolutely amazing and a total delight, very personable and friendly. Food was excellent as always, thank you all for the hospitality given while we were there.
Atmosphere: 4
Food: 5
Service: 5
Ashley Alvarez
Don’t eat here unless you want food poisoning.
Douglas Haskett
I was here the other day and had the pleasure of meeting Cinthia, every time I come here she’s super helpful and nice every single time!
Atmosphere: 5
Food: 5
Service: 5
Xenumi
Super awesome location! The person Cinthia was a great person and made our already hectic experience at the mall much better.
Jackie and Cinthia are by far the worst managers. They’re rude to mall employees and hate refunding people for nasty food
Atmosphere: 1
Food: 1
Service: 1
Monica Abril
I ordered their classic Chicken Sandwich and it was absolutely delicious- perfectly crisp on the outside, tender on the inside, and packed with flavor! The waffle fries were crispy and golden, just the way I like them. The service was quick, the staff were friendly the whole experience was excellent!
Atmosphere: 5
Food: 5
Service: 5
Sharon Joseph
⭐⭐⭐⭐⭐
I recently had the pleasure of dining at Chick-fil-A Deerbrook Mall, and I must say, it was an experience worth sharing! Right from the moment I walked in, I was greeted by a fantastic employee whose infectious energy and smile set the tone for a delightful meal. Their exceptional service made me feel truly valued as a customer.
Now, let’s talk about the food—absolutely amazing! Every bite was a testament to Chick-fil-A's commitment to quality. The chicken was consistently hot and fresh, just as I have come to expect from this beloved chain. It’s refreshing to find a place where the food is always prepared with care and attention to detail.
What really stood out to me, however, was the owner’s genuine concern for her customers. You can feel the passion and dedication she has for ensuring that everyone leaves happy and satisfied. It’s evident that she fosters a workplace where employees are motivated to provide top-notch service, which truly enhances the overall experience.
If you’re looking for a delicious meal served with a side of heartfelt service, I highly recommend Chick-fil-A Deerbrook Mall. You won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
America Ramirez
I went to buy CFA recently and while I was waiting for my food I couldn’t help but over hear this worker name “Cynthia” disrespect her crew members in front of customers! , they need to talk to her and learn how to respect her crew members and not only to the customers.It seems like she was a higher up if it is there should be some type of discipline because it doesn’t seem like it was her first time doing this because they seem to be uncomfortable around her.
Atmosphere: 1
Food: 4
Service: 1
Prince Simpson
The owner operator was highly rude !!! I love this location inside the mall but the service from that lady was awful!! I know her name starts with a “J” what type of business are yall running here?!
Great co great food. Wonderful service
Atmosphere: 4
Food: 5
Service: 5
This Chick-fil-A is my favorite! Jackie Echard is the manager and she's the friendliest person I know. The employees are always smiling and helpful. And when it's busier than busy, the service never slows down and the food never suffers in quality. They are top notch!
Atmosphere: 5
Food: 5
Service: 5
Upon me and my son arrival we sit down and the server came to the table to take our order. Order was bought to the table 1st with nothing to eat our salad with, 2nd they got my son ordered all messed up and we had to ask for the drink we purchased with our meals. What really broke the camels back when the worker perceed to mop around the table and the area we was eating at. I politely ask her could she stop mopping around the table and around the area we were eating at and the smell made me very nausea. So I couldn't cotinue to finish my meal.She told me she couldn't because she was getting ready to get off from work in about 1hr and needed to get it done before she got off. I thought that was very disrespectful because I was the person that was spending money to eat there. Me and son just wanted to spend quality before he left to go back home. It was cut short because of that situation. I will never eat at the location ever again. Need to find a better time to mop the area where people eat at because the smell of the mop and the chemicals just not sanitize around the area when people are eating.
Atmosphere: 1
Food: 1
Service: 1
I just wanted whip cream added onto my frosted drinks but when I asked employees Paola and Cynthia they both said "No, that whip cream doesn't go on frosted drinks."
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich
I got curbside and there was no condiments. The stated that they were out of ketchup. She also had an attitude. But the food was delicious.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cobb Salad, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich
Wife and I were waiting on a store here at the Mall to open (10:15AM) so we decided to have an early lunch.
Wife had their chicken nuggets while I got the 3 piece chicken strips. The delightful lady working behind the counter was absolutely amazing and a total delight, very personable and friendly.
Food was excellent as always, thank you all for the hospitality given while we were there.
Atmosphere: 4
Food: 5
Service: 5
Don’t eat here unless you want food poisoning.
I was here the other day and had the pleasure of meeting Cinthia, every time I come here she’s super helpful and nice every single time!
Atmosphere: 5
Food: 5
Service: 5
Super awesome location! The person Cinthia was a great person and made our already hectic experience at the mall much better.
Atmosphere: 5
Food: 5
Service: 5
Fast and consistency
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jackie and Cinthia are by far the worst managers. They’re rude to mall employees and hate refunding people for nasty food
Atmosphere: 1
Food: 1
Service: 1
I ordered their classic Chicken Sandwich and it was absolutely delicious- perfectly crisp on the outside, tender on the inside, and packed with flavor! The waffle fries were crispy and golden, just the way I like them. The service was quick, the staff were friendly the whole experience was excellent!
Atmosphere: 5
Food: 5
Service: 5
⭐⭐⭐⭐⭐
I recently had the pleasure of dining at Chick-fil-A Deerbrook Mall, and I must say, it was an experience worth sharing! Right from the moment I walked in, I was greeted by a fantastic employee whose infectious energy and smile set the tone for a delightful meal. Their exceptional service made me feel truly valued as a customer.
Now, let’s talk about the food—absolutely amazing! Every bite was a testament to Chick-fil-A's commitment to quality. The chicken was consistently hot and fresh, just as I have come to expect from this beloved chain. It’s refreshing to find a place where the food is always prepared with care and attention to detail.
What really stood out to me, however, was the owner’s genuine concern for her customers. You can feel the passion and dedication she has for ensuring that everyone leaves happy and satisfied. It’s evident that she fosters a workplace where employees are motivated to provide top-notch service, which truly enhances the overall experience.
If you’re looking for a delicious meal served with a side of heartfelt service, I highly recommend Chick-fil-A Deerbrook Mall. You won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I went to buy CFA recently and while I was waiting for my food I couldn’t help but over hear this worker name “Cynthia” disrespect her crew members in front of customers! , they need to talk to her and learn how to respect her crew members and not only to the customers.It seems like she was a higher up if it is there should be some type of discipline because it doesn’t seem like it was her first time doing this because they seem to be uncomfortable around her.
Atmosphere: 1
Food: 4
Service: 1
The owner operator was highly rude !!! I love this location inside the mall but the service from that lady was awful!! I know her name starts with a “J” what type of business are yall running here?!
Atmosphere: 2
Food: 4
Service: 1
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