Very patient and the food is good and they are polite
Jean Tarrats
The drive-thru experience here is the worst I’ve ever had. The line is always ridiculously long, and even though they expanded and added a second lane, it’s always closed. If you can avoid this drive-thru, please do. Just drive three more minutes to the Summerwood location—there’s never a line there. This is just absurd.
This is one of the top five Chic Fil A’s!!! Come here all the time and have never had any issues. Very friendly staff who are always working hard!!!
Atmosphere: 5
Food: 5
Service: 5
Leo Luna
This is the LORDS CHICKEN!😆
Atmosphere: 5
Food: 5
Service: 5
J Watts
Recently I came in with my Fire dept crew and a lady unsure of her name or rank that works at Chick fil a stopped me and said a young lady there was having a mental or medical episode. I handled the situation but not without the amazing support compassion and care from The Employees at Chick fil a. I offered to buy the lady some food and Management said absolutely not we will take care of it and your food as well. I was amazed. Compassion and Care go along way. God Bless Them and Chick fil a.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Fuentes
Lead seems to bully and talk down to the workers. Made the atmosphere very uncomfortable. Wouldn't return to this location. I had to apologize to the worker on behalf of the lead and myself for making the interaction awkward
Atmosphere: 1
Food: 5
Service: 2
K Dizza
I’m very disappointed with my recent experience at Chick-fil-A. As a first responder, I’ve always appreciated businesses that recognize our service. Just a few days ago and multiple times before that, I was provided the first responders discount at this same location with no issue. However, during my most recent visit, despite presenting my badge and even dining inside, I was told I could not receive the discount because I didn’t have a uniform on. Let this be teaching moment, not all first responders wear a uniform. There was no clear explanation, and it felt dismissive and inconsistent with the level of customer service I’ve come to expect from Chick-fil-A. It’s frustrating to have policies honored one day and completely disregarded the next. Consistency and respect go a long way, and unfortunately, I did not feel that during this visit.
Service: 1
Tiffany Diggs
It seems that this location does not allow modifications to the grilled chicken wrap unless you specifically request to leave out the cheese. I was informed that they cannot change the chicken I ordered, similar to other locations I’ve visited. This is the first time I’ve been told that I can't customize my order, and it goes against my dietary restrictions.
Atmosphere: 5
Food: 1
Service: 1
M Carter
Why did they discontinue that smoked BBQ sandwich it was on
I came to Chick-fil-a on feeder road near Wilson in Humble for a quick grab. I ordered on the app first. Got here and had to check in. I got my food pretty quick. But I forgot to order a drink. So I walked inside. Service was fast and friendly employees. Got what I wanted. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Matt Lawson
Chick fil A is hands down the best fast food restaurant around. Just a shame that they are closed on Sundays
Atmosphere: 5
Food: 5
Service: 5
Alyssa Allen
I ordered a chicken biscuit meal and they put extra napkins and jelly to offset the weight of the bag and they didn’t include the biscuit itself. Based on all of the reviews I’ve seen so far, as well as my experience, y’all have a lot of reevaluating to do because this is unacceptable.
Food: 1
Shon M.
I waited a full 8 minutes to pick up my order. I could see the order the young lady was standing right in front if it. She never said a word as she walked by me 3 times 2 other workers walked by me as if I wasn't there. She made an exhausted noise when the manager finally helped me...wow I've never been treated like this at a Chick-fil-A
Baby Rhino
Absolutely rude I walked in to pick up my order and 4 people walked pass me rolling eyes the manager finally came around the corner and took care of me as I stood at the mobile order station this was sad and unacceptable for Chick-fil-A
Very patient and the food is good and they are polite
The drive-thru experience here is the worst I’ve ever had. The line is always ridiculously long, and even though they expanded and added a second lane, it’s always closed. If you can avoid this drive-thru, please do. Just drive three more minutes to the Summerwood location—there’s never a line there. This is just absurd.
Food: 5
Service: 1
Employee were super fast and friendly!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Cobb Salad
This is one of the top five Chic Fil A’s!!! Come here all the time and have never had any issues. Very friendly staff who are always working hard!!!
Atmosphere: 5
Food: 5
Service: 5
This is the LORDS CHICKEN!😆
Atmosphere: 5
Food: 5
Service: 5
Recently I came in with my Fire dept crew and a lady unsure of her name or rank that works at Chick fil a stopped me and said a young lady there was having a mental or medical episode. I handled the situation but not without the amazing support compassion and care from The Employees at Chick fil a. I offered to buy the lady some food and Management said absolutely not we will take care of it and your food as well. I was amazed. Compassion and Care go along way. God Bless Them and Chick fil a.
Atmosphere: 5
Food: 5
Service: 5
Lead seems to bully and talk down to the workers. Made the atmosphere very uncomfortable. Wouldn't return to this location. I had to apologize to the worker on behalf of the lead and myself for making the interaction awkward
Atmosphere: 1
Food: 5
Service: 2
I’m very disappointed with my recent experience at Chick-fil-A. As a first responder, I’ve always appreciated businesses that recognize our service. Just a few days ago and multiple times before that, I was provided the first responders discount at this same location with no issue. However, during my most recent visit, despite presenting my badge and even dining inside, I was told I could not receive the discount because I didn’t have a uniform on. Let this be teaching moment, not all first responders wear a uniform. There was no clear explanation, and it felt dismissive and inconsistent with the level of customer service I’ve come to expect from Chick-fil-A. It’s frustrating to have policies honored one day and completely disregarded the next. Consistency and respect go a long way, and unfortunately, I did not feel that during this visit.
Service: 1
It seems that this location does not allow modifications to the grilled chicken wrap unless you specifically request to leave out the cheese. I was informed that they cannot change the chicken I ordered, similar to other locations I’ve visited. This is the first time I’ve been told that I can't customize my order, and it goes against my dietary restrictions.
Atmosphere: 5
Food: 1
Service: 1
Why did they discontinue that smoked BBQ sandwich it was on
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I came to Chick-fil-a on feeder road near Wilson in Humble for a quick grab. I ordered on the app first. Got here and had to check in. I got my food pretty quick. But I forgot to order a drink. So I walked inside. Service was fast and friendly employees. Got what I wanted. I'll be back.
Atmosphere: 5
Food: 5
Service: 5
Chick fil A is hands down the best fast food restaurant around. Just a shame that they are closed on Sundays
Atmosphere: 5
Food: 5
Service: 5
I ordered a chicken biscuit meal and they put extra napkins and jelly to offset the weight of the bag and they didn’t include the biscuit itself. Based on all of the reviews I’ve seen so far, as well as my experience, y’all have a lot of reevaluating to do because this is unacceptable.
Food: 1
I waited a full 8 minutes to pick up my order. I could see the order the young lady was standing right in front if it. She never said a word as she walked by me 3 times 2 other workers walked by me as if I wasn't there. She made an exhausted noise when the manager finally helped me...wow I've never been treated like this at a Chick-fil-A
Absolutely rude I walked in to pick up my order and 4 people walked pass me rolling eyes the manager finally came around the corner and took care of me as I stood at the mobile order station this was sad and unacceptable for Chick-fil-A
Service: 1
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