Firehouse Subs Townsen Crossing

I’ve always had a good experience coming to firehouse subs but today there potato soup tasted to old

Atmosphere: 5

Food: 3

Service: 5

Great subs and delicious fries

Atmosphere: 5

Food: 5

Service: 5

The host Rohan Ace was amazing and patient me being a first timer and my friend who had stroke the wait wasn’t long and the food was made to order and fresh to taste

Atmosphere: 4

Food: 4

Service: 5

This firehouse subs is very clean, the employees always welcome you upon entering, and the atmosphere is busy, but relaxed. Looks small from the outside, but has plenty of tables inside.
The food is hot and delicious, and the new French fries they're offering are so crispy and definitely worth getting every time.

Atmosphere: 5

Food: 5

Service: 5

See pictures of what I ordered vs what I received. This was my 1st and LAST time ordering from firehouse subs. There was no garlic bread no peppercorn ranch no sauteed onions no caramelized pepper and it has 2 jalapenos. Just a sorry excuse for a sandwich. It's like they didn't even read the paper smdh! NEVER AGAIN!!!

Atmosphere: 1

Food: 1

Service: 1

Delicious and fresh

Atmosphere: 5

Food: 5

Service: 5

It's delicious

Atmosphere: 5

Food: 5

Service: 5

Firehouse is one of the best kinda pricey but I like their sandwiches they’re yummy!

Atmosphere: 5

Food: 5

Service: 5

I love firehouse subs. I had a big order for the office. I had the option to do online or go in person to place it. I chose to make it easier and do it online. I was right in the area. We had a total of 7 subs. And when I completed the order it notified me it would be ready in an hour. A whole hour?! I called the store to let them know that was right outside and should I just cancel the online and order it inside, if I order it inside I don’t see them taking a whole hour to give me 7 subs. And the person on the phone told me that they would start working on them. I walked in 15 minutes later and he asked me for my order information. He then proceeded to tell me that they had only worked on 3 subs and they had a few other people that walked in and they had to do theirs first. So you paused my order to then skip me and make other people’s orders that came in after mine?

So I should have gone inside to order it. What’s the point of online ordering if the time is longer and the store is at there discretion how fast they have the order out???

I don’t give them a 1 star because it is a good place to eat. If you want your order ahead of the line and not sit and wait and see people that came in after you finish eating and leave before you receive your order. Place it inside.

Atmosphere: 5

Food: 5

Service: 4

Juanita was very friendly with great customer service all while mopping the floor.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub

Each time that I have gone to this location Rohan has always been very courteous and professional.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Footlong Club

Great Sandwiches!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian, Turkey Bacon Ranch

Usually a great place for food. Obviously pricing can be better but that's anywhere.

Atmosphere: 5

Food: 5

Service: 5

Best subs you can get! Just phenomenal 😍🙌

Atmosphere: 5

Food: 5

Service: 5

I'm new to the whole firehouse experience. I liked the help I was given at the counter to explain all my options.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch, Cookie, Hook \u0026 Ladder, Smoked Turkey Breast Sub