Glaze Donuts
3809 Atascocita Road, Humble
(281) 713-6250
Recent Reviews
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They have a "$5 minimum" for debit card purchases. Which is regulated by the federal government and been has been reported to the CFPB. The lady "Venna" who works there is a horrible representation of the company, and if I were the owners, would seriously consider firing her. Multiple bad reviews strictly for her. Very rude and thinks she knows it all. She has to be related to the owners at this point and actually thinks she owns the store. Couldnt imagine just some random employee at a small donut shop getting MORE THAN 10 bad reviews on just her alone, and still be employed. She probably feels entitled to that job so she can act however she wants. She literally word for word said "we charge it for debit card cause we get charged the surcharge fees" legally, can not pass on surcharge fees to the consumer. Thats against consumer laws. Now, those surcharge fees you wanted to avoid will result in a fine for the business.
Atmosphere: 1
Food: 1
Service: 1
Everytime I come here the lady at the front always has a horrible attitude, unless she knows her customers she laughs with them and not the new ones , never coming here again , she doesn’t even say thank you rude lady !!
Atmosphere: 1
Food: 1
Service: 1
The food is not appetizing and the service is far worse.
Atmosphere: 1
Food: 1
Service: 1
First of all if you are going to sell donuts early morning. Little sugestion....be nice and smile to your customers. Fake it at the very least! 2nd dont reuse your oil for the donuts. That's nasty and leaves a horrid after taste. Do better people!
Atmosphere: 1
Food: 1
Service: 1
love their donuts, but have to spend over $5 if using credit card. somedays I just one or two. Have to buy more just to use my card.
Atmosphere: 4
Food: 5
Service: 4
The donuts and kolaches are fine, but they've somehow ran out of glazed donuts early in the morning the last time I went and said it was going to be 20 minutes before they had more. Ended up going elsewhere.
Lady was extremely rude, very snappy…. I wouldn’t recommend anyone to come here… the lady acts like you’re bothering her…
Atmosphere: 1
Food: 1
Service: 1
Great clean place with tasty donuts. Amazing customer service as well.
Atmosphere: 5
Food: 5
Service: 5
Great tasting donuts and the staff is pretty cool.
Excellent donuts the 1st 2 visits. I drive past 10 donut shops just to come here, but unfortunately, it'll be my last time. This last visit, there were maybe 20 donuts available, not very many options, which led me to believe the donuts weren't fresh. When I got home, they actually weren't as fresh as the previous times. Maybe Fridays are the best days to visit. I went on a Thursday, and unfortunately, that was my experience.
Restaurantji Recommends
Good breakfast at a fair price.
The donuts, kolaches, and croissants are delicious!!! The lady is very nice and friendly! If you buy 5.00 worth of anything in cash, you get a free donut!
Lady behind the counter has a bad attitude don’t even say thank you slams microwave door throws your bag on the counter. If there was a place closer to my job i wound not give this place a penny of my money. She should quit cause she hates helping people.
I’ve never in my life wrote a bad review until today. This has to be one of the worst customer service I’ve had from what I believe is the owner of the donut shop or at least I believe she is . I’ve gone inside this place several times and she’s always there but this is the last time I will go there. She is beyond rude is feels as if you are bothering her Isn’t her job to serve donuts to customers? People save your money and go somewhere else
Last was very rude and messed up my order then tells me I need cash because she messed up my order and the donuts I wanted cost 2 dollar when customer behind said put it on my tab she said ok and charged the other customer for her own mistake won't be going again good luck if u go there!!! Seriously no idea how to treat customers!!
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