Horrible horrible customer service at this location the staff is so rude especially the boy at the drive thru I can't even begin to express how incredibly disappointing my experience was here. Again the staff was incredibly rude and unprofessional, not to mention, the food was cold as if it had been sitting out for hours and they had me pull around to the front! For cold food?! I can honestly say this was the worst experience of my life and I will never be returning. Save yourself the trouble and go somewhere else for your fried chicken fix LOL
Atmosphere: 1
Food: 1
Service: 1
Mike Garcia
This hartz makes the best fried chicken food is always delicious just wish they also would have fried
Atmosphere: 4
Food: 5
Service: 5
Tovaris Porter
Food had no flavor. Side was old . For a buffet you would think I will not go
Food: 1
Service: 2
kevin johnny
Spring Adine Westfield 1960 location.The liver was spoiledAll three of us eating had same experienceHad an aweful taste and smellEverything fried in oil had a smell..old oil need to changeTold workers..they said they tasted it and it was fine.ouchAlso restroom was unclean and had an odorWe usually eat here once a monthVery dissatisfied
Atmosphere: 5
Food: 1
Service: 5
Lupe Garcia
This location isnt.good to go to. I came today and the guy on the microphone said chicken was $12 for a family meal but we asked was that mixed chicken he said yes. We get to the window he don't know his combos from his cornhole. And not just that this kid had a bad attitude through the microphone and when we got to the window we waited 5 minutes before he even came to the window. Then we get the chicken and rolls but NO KETCHUP , NO HOT SAUCE , NO NAPKINS AND NO TRAYS. THIS is absolutely unacceptable from Hartz. I should have went across the street for chicken . The kid in the drive thru isn't worth paying minimum wage ..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coleslaw, Breast, Roll
Angela Crawford
I love this location! Every time I come, the guy working the drive-thru is always friendly and makes cordial conversation. The food is hot, fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Stacy Wilkinson
The food here is pretty fresh and the restaurant is clean. You can go through the drive-through.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Wings and Dessert Selection on Buffet, Fish
Richard Schwenk
Food is good but because it's a buffet, it depends on the time of day what will be available. Very clean facilities.
Good, slightly expensive, but you'll be satisfied. I wish they'd get the peach cobbler beyond mushy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: PC Dark & Roll
GPAT SUMRALL
Still a value for the money!
Atmosphere: 5
Food: 5
Service: 5
Matthew Leon
The first detail is walking in and noticing how hot/muggy the building is from the lack of A/C, and they have to use big shop fans to keep the place somewhat coolFood was ok,but I really didn't enjoy it personally, Mac & Cheese seemed underseasoned, mashed potatoes and gravy was excellent, chicken tenders were better than the fried chicken itself, wings were dry and look like they were just reheated recently, ice cream wasn't working either which was a bummerOverall,this Hartz was disappointing to me compared to the location in PasadenaParking: Big lot and plenty of space availableWheelchair accessibility: There is a ramp into the entrance of the building
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Gravy
William Evans
Liver and gizzards just nasty..you could tell they don't clean the oil in their fryers..made us sick after eating..will never
Atmosphere: 1
Food: 1
Service: 1
Koren Muehlebach
I'm upset due to how the quality has gone downhill over the last few years. Service was always great with food fresh. Yes location is older but they always took care of their customers. Lately we've gotten just bad food, if we are ordering $70 + for to go I would expect it to be good. Instead lately we get barely anything edible. My kids wouldn't even touch the macaroni it was burnt and old. The wings looked like they had been thawed and re-frozen by the way they looked, especially bc we asked for xrta wet(and yes we always say we are OK with charge for sauce) so I'm just highly disappointed and most food went into trash. The tenders and rolls were the only thing that looked fresh and edible.
Horrible horrible customer service at this location the staff is so rude especially the boy at the drive thru I can't even begin to express how incredibly disappointing my experience was here. Again the staff was incredibly rude and unprofessional, not to mention, the food was cold as if it had been sitting out for hours and they had me pull around to the front! For cold food?! I can honestly say this was the worst experience of my life and I will never be returning. Save yourself the trouble and go somewhere else for your fried chicken fix LOL
Atmosphere: 1
Food: 1
Service: 1
This hartz makes the best fried chicken food is always delicious just wish they also would have fried
Atmosphere: 4
Food: 5
Service: 5
Food had no flavor. Side was old . For a buffet you would think I will not go
Food: 1
Service: 2
Spring Adine Westfield 1960 location.The liver was spoiledAll three of us eating had same experienceHad an aweful taste and smellEverything fried in oil had a smell..old oil need to changeTold workers..they said they tasted it and it was fine.ouchAlso restroom was unclean and had an odorWe usually eat here once a monthVery dissatisfied
Atmosphere: 5
Food: 1
Service: 5
This location isnt.good to go to. I came today and the guy on the microphone said chicken was $12 for a family meal but we asked was that mixed chicken he said yes. We get to the window he don't know his combos from his cornhole. And not just that this kid had a bad attitude through the microphone and when we got to the window we waited 5 minutes before he even came to the window. Then we get the chicken and rolls but NO KETCHUP , NO HOT SAUCE , NO NAPKINS AND NO TRAYS. THIS is absolutely unacceptable from Hartz. I should have went across the street for chicken . The kid in the drive thru isn't worth paying minimum wage ..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coleslaw, Breast, Roll
I love this location! Every time I come, the guy working the drive-thru is always friendly and makes cordial conversation. The food is hot, fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
The food here is pretty fresh and the restaurant is clean. You can go through the drive-through.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Wings and Dessert Selection on Buffet, Fish
Food is good but because it's a buffet, it depends on the time of day what will be available. Very clean facilities.
Atmosphere: 3
Food: 3
Service: 3
always good food!!
Excellent place one of the
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good, slightly expensive, but you'll be satisfied. I wish they'd get the peach cobbler beyond mushy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: PC Dark & Roll
Still a value for the money!
Atmosphere: 5
Food: 5
Service: 5
The first detail is walking in and noticing how hot/muggy the building is from the lack of A/C, and they have to use big shop fans to keep the place somewhat coolFood was ok,but I really didn't enjoy it personally, Mac & Cheese seemed underseasoned, mashed potatoes and gravy was excellent, chicken tenders were better than the fried chicken itself, wings were dry and look like they were just reheated recently, ice cream wasn't working either which was a bummerOverall,this Hartz was disappointing to me compared to the location in PasadenaParking: Big lot and plenty of space availableWheelchair accessibility: There is a ramp into the entrance of the building
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Gravy
Liver and gizzards just nasty..you could tell they don't clean the oil in their fryers..made us sick after eating..will never
Atmosphere: 1
Food: 1
Service: 1
I'm upset due to how the quality has gone downhill over the last few years. Service was always great with food fresh. Yes location is older but they always took care of their customers. Lately we've gotten just bad food, if we are ordering $70 + for to go I would expect it to be good. Instead lately we get barely anything edible. My kids wouldn't even touch the macaroni it was burnt and old. The wings looked like they had been thawed and re-frozen by the way they looked, especially bc we asked for xrta wet(and yes we always say we are OK with charge for sauce) so I'm just highly disappointed and most food went into trash. The tenders and rolls were the only thing that looked fresh and edible.
Food: 2