Ordered the chicken strips which were pale, no flavor, gravy no flavor, roll no flavor. I had already left and went to a location of the highway I Was on and they took their time in getting to me. No line. They would not refund my money or offer to provide the same thing from their location. Terrible food and service! $7.57 wasted
Atmosphere: 1
Food: 1
Service: 1
gena coston
Horrible, it was more crust than chicken. AND the crust was HARD.
This location is at Wilson Road and Will Clayton Parkway. I like the people that work there. They are good people.
December 2024 update: This place has gone to hell. I have been back three times this year and that same lady is so rude. How can she still be working there? I do not know her name. She is the large black lady. I've had enough I'm not going back there anymore. What happened to the Indian gentleman that used to work there? And, that wonderful Hispanic lady that cooked, she was fantastic. No More!!!
Casa de Salazar
I hadn't been here in a while but I was in the area and needed a bite to eat. I only planned on buying a couple of pieces of chicken but the buffet looked so good I went ahead and stayed. The place was clean, the food was fresh but I didn't care for their spicy chicken. Let me know if you need a recipe. I'll do it for chicken.
Atmosphere: 5
Food: 5
Service: 5
T G
1 lady offered good service. That’s only plus. Chicken was rationed on buffet line, not served hot & fresh during lunch hour. Vegetable Sides were not steaming hot on buffet line nor seasoned. Self serve Soda machine questionable, drinks tasted very “off” … I’m curious if chicken purchased “elsewhere “ if you “know “ what I’m implying. Chicken had very strange appearance & taste compared to other Hartz buffet locations in Harris county I frequent weekly
Atmosphere: 1
Food: 1
Service: 2
Bigg Ronn
All the sides were bland. The chicken tasted mediocre, and as soon as I entered the establishment ,some guy behind the counter tells me that the restrooms weren't working. Fool must've thought I was a bum off the street even though I was in uniform coming in from work. Horrible experience for high-priced horrible food. Smh, do better.
Shawn Wagner
The gizzards are really good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Rolls
Denise Lopez
Not good at all,will not come back!
Atmosphere: 1
Food: 1
Service: 1
D A
Horrible staff except for one lady. I didn’t catch her name. First off I came in to get the buffet but wanted to wash my hands prior to eating and the cashier would not let me until I paid for my buffet. I did so then went to the bathroom and there was no soap. She gave me a small water downed soap dispenser from be hind the counter. Then I never got a receipt either. The sides were old. You could tell they had been sitting out for a while. There was no tenders or fish. I had to ask for both. Gizzards were old and cold. They seemed to be bothered that asked for fresh food. Then the AC was out or something. It was hot as hell in there. So uncomfortable to eat in peace. Would not recommend this one. They were saying things in Spanish insulting me. Little did they know I knew Spanish. I called the lady out and she hide never to be seen again. Stay away for sure.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Rolls
Julie Sullivan
The location was Will Clayton Rd. In South Humble, TX. 1st time going there. Terrible Food. It was some of the worst food ever. The workers would not wait on us. The lights were off and 2 workers were on their phone in the back. Cars were pulling up to the drive thru and honking the horn. We finally realized they could not get waited on and finally driving off.
I have eaten at this Hertz chicken location. I really enjoyed it ?
Atmosphere: 5
Food: 5
Service: 5
jamaine cheatham
My gizzards where fried so hard I swear my tooth is cracked. I couldn't even eat half. Plus you charge for hot sauce. That's a first. Definitely won't be returning.
Atmosphere: 2
Food: 1
Service: 2
Muhammad Khan
Wow this is the best chicken place on the planet 5 stars for everything! Wings fish all the chicken is amazing you will NOT be disappointed. Definitely Check this place out.
This location has declined tremendously. It's like there's no pride in the cooking. I would stop by before work to grab some fish, but lately I been getting fish that's been refried and hard. Or fish thats been over cooked in dirty oil. They went from serving good golden crispy fish, to hard and partly burn fish
Ordered the chicken strips which were pale, no flavor, gravy no flavor, roll no flavor. I had already left and went to a location of the highway I Was on and they took their time in getting to me. No line. They would not refund my money or offer to provide the same thing from their location. Terrible food and service! $7.57 wasted
Atmosphere: 1
Food: 1
Service: 1
Horrible, it was more crust than chicken. AND the crust was HARD.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fried Fish Fried Chicken Baked Chicken Livers Vegetables Etc, Rolls
This location is at Wilson Road and Will Clayton Parkway. I like the people that work there. They are good people.
December 2024 update:
This place has gone to hell. I have been back three times this year and that same lady is so rude. How can she still be working there?
I do not know her name. She is the large black lady.
I've had enough I'm not going back there anymore.
What happened to the Indian gentleman that used to work there? And, that wonderful Hispanic lady that cooked, she was fantastic.
No More!!!
I hadn't been here in a while but I was in the area and needed a bite to eat. I only planned on buying a couple of pieces of chicken but the buffet looked so good I went ahead and stayed. The place was clean, the food was fresh but I didn't care for their spicy chicken. Let me know if you need a recipe. I'll do it for chicken.
Atmosphere: 5
Food: 5
Service: 5
1 lady offered good service. That’s only plus. Chicken was rationed on buffet line, not served hot & fresh during lunch hour. Vegetable Sides were not steaming hot on buffet line nor seasoned. Self serve Soda machine questionable, drinks tasted very “off” … I’m curious if chicken purchased “elsewhere “ if you “know “ what I’m implying. Chicken had very strange appearance & taste compared to other Hartz buffet locations in Harris county I frequent weekly
Atmosphere: 1
Food: 1
Service: 2
All the sides were bland. The chicken tasted mediocre, and as soon as I entered the establishment ,some guy behind the counter tells me that the restrooms weren't working. Fool must've thought I was a bum off the street even though I was in uniform coming in from work. Horrible experience for high-priced horrible food. Smh, do better.
The gizzards are really good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Rolls
Not good at all,will not come back!
Atmosphere: 1
Food: 1
Service: 1
Horrible staff except for one lady. I didn’t catch her name. First off I came in to get the buffet but wanted to wash my hands prior to eating and the cashier would not let me until I paid for my buffet. I did so then went to the bathroom and there was no soap. She gave me a small water downed soap dispenser from be hind the counter. Then I never got a receipt either. The sides were old. You could tell they had been sitting out for a while. There was no tenders or fish. I had to ask for both. Gizzards were old and cold. They seemed to be bothered that asked for fresh food. Then the AC was out or something. It was hot as hell in there. So uncomfortable to eat in peace. Would not recommend this one. They were saying things in Spanish insulting me. Little did they know I knew Spanish. I called the lady out and she hide never to be seen again. Stay away for sure.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Rolls
The location was Will Clayton Rd. In South Humble, TX. 1st time going there. Terrible Food. It was some of the worst food ever. The workers would not wait on us. The lights were off and 2 workers were on their phone in the back. Cars were pulling up to the drive thru and honking the horn. We finally realized they could not get waited on and finally driving off.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have eaten at this Hertz chicken location. I really enjoyed it ?
Atmosphere: 5
Food: 5
Service: 5
My gizzards where fried so hard I swear my tooth is cracked. I couldn't even eat half. Plus you charge for hot sauce. That's a first. Definitely won't be returning.
Atmosphere: 2
Food: 1
Service: 2
Wow this is the best chicken place on the planet 5 stars for everything! Wings fish all the chicken is amazing you will NOT be disappointed. Definitely Check this place out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Fish Fried Chicken Baked Chicken Livers Vegetables Etc
This location has declined tremendously. It's like there's no pride in the cooking. I would stop by before work to grab some fish, but lately I been getting fish that's been refried and hard. Or fish thats been over cooked in dirty oil. They went from serving good golden crispy fish, to hard and partly burn fish
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rolls
Food is always cooked once ordered great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Fish Fried Chicken Baked Chicken Livers Vegetables Etc
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